[EDIT] I lowered the star rating from 2 stars to 1 and this is why: This is the 2nd month in a row they texted me to pay them for the cleaning. Last month I texted them saying that I have 6 gifted sessions and that was the 5th one. They texted back saying " okay :) ". Now today the day after our cleaning, they sent a text to my fiancee saying they sent him an invoice for the cleaning. Management seems to be a mess. The client should not see the invoice needs to be paid, when it is a gift -even if the invoice was not sent to me, but the gifter. [END EDIT] I was gifted 6 sessions of cleaning and have utilized Martha's Cleaning for the last 6 months as I have them come monthly. The cleaners are very nice and always do a good job. They don't speak English well, but they use a translator app to speak with you. There's been a few times that the cleaning wasn't exactly perfect so I've asked them to go over a certain spot/area, and they're always friendly and happy to do so and will clean what ever you ask them to. I 100% agree with the previous review from Jonathan P - they are never on time. They are consistently 10-30 minutes late, usually more about 10-20 minutes late. However, for someone with a strict schedule - I take that very seriously and it inconveniences me. I plan my entire life and work schedule to the minute. I may leave a prior engagement at a certain time, in order to meet the cleaners. It's extremely disrespectful of my time to be late as that's a waste of me time and I could have stayed at my prior engagements longer. At least 50% of the time, meaning at least 3 of the 6 appointments I've had - they call or text me the day of, asking if we can reschedule for a different time. They are friendly when I say no, and tell me " no problem, we'll be there at your scheduled time" - but I find it extremely unprofessional to ask a client to change their schedule when I book my appointments weeks in advance. Today was my last cleaning of the gifted services. This morning they texted at 10am and asked if the cleaners could come at noon instead of 3. I said no one would be home until 3, they texted back " ok no problem :)". Then I received a call a few hours later asking if the cleaners could come at 5. I was pretty upset and asked him why do I have to change my schedule when I scheduled weeks ago. He then replied " oh it's okay if you can't we're just checking. We can still come at 3". All these encounters really rub me the wrong way and as a client I do not feel my time is respected. We make appointments for a reason, a company should adhere to them and respect their client's schedule and time. All these calls added stress to my life and work day in trying to consider rescheduling with them. Overall, I was happy with the individual cleaners that come through, solid 4/5 stars. Unfortunately my encounters of attempting to reschedule with management has been a 2/5 stars and still makes me extremely upset when I think about it. read more

The best cleaning service hands down! I had an airbnb incident. My tenant had a party and trashed my place. Holes in walls, stains on carpet, garbage everywhere. I had another booking the following day so I contacted Martha's Cleaning. Within a few hours, my place was brand new again! Martha and her crew were respectful, courteous, and extremely thorough. I am beyond delighted with Martha's Cleaning, and will undoubtedly be a returning customer! read more

Sueep Cleaning - After Martha's Cleaning - Home Cleaning Near Me - Bala Cynwyd, Pennsylvania

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Martha of Martha's Cleaning has been taking care of my family for well over 10 years. When I moved into my own place, it was only right to keep her and her team around. The quality of work in tandem with the trust that I have in her and her team is indispensable. read more

Very professional. The appointment process was simple, invoice via email, payment via PayPal (very easy). The couple who came to clean was very nice and hard-working. They did an excellent job. read more

I hired them for a deep clean, and paid extra for the stove and fridge to be done. Other than vacuuming, nothing seemed to even be basic cleaned let alone deep cleaned. When I wrote to them with pictures showing nothing was done they told me they would give me 20$ off a next time cleaning that would cost 170$. I had to have another cleaning company come out the next morning to redo the job. I also own a family run business and would never leave a customer this unhappy. Stay far far away from this business. read more

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If you're going to get your home cleaned, Martha's is the place to call. She provides quality service at a fantastic value, and will go out of her way to make sure that you're 100% satisfied. For years I've searched for a cleaning company that I could trust in my home, and I've finally found the one. read more

This was our first time using Martha's cleaning and they were great! Very responsive to messages and were on time and efficient. Our showers had a lot of mildew/soap scum on the doors and floor and they were cleaned spotless! The inside of the oven was also really dirty and the cleaning team did a great job scrubbing inside the oven. Reasonably and fairly priced. Will definitely use them again read more

Great cleaning service from Martha's! My house was spotless after they were done with it. They were quick and painless to reschedule when my plans changed, and their rate was incredibly reasonable. The cleaners were also overwhelmingly polite and professional. I highly recommend and will be using again. read more

Best cleaning I've ever had! Martha and Paula made my apartment look brand new. I had no idea what to expect, as I read the company was just starting out. The company gives you great pricing so I tried them out. I am floored (no pun intended) by the amount of work they did for such a cheap price. Also, they didn't waste a second getting to work. The floors and walls of my center city apartment look spotless. Every appliance was cleaned and looks as if I just bought it. I will be calling this company again. read more