If I could leave zero stars, I would…read more My experience at Tranquility by the Sea was, without exaggeration, the most disappointing spa experience I have ever had. What was meant to be a thoughtful Valentine's Day gift for my boyfriend turned into a frustrating and unprofessional ordeal from start to finish. I booked a dermaplaning facial. The only enjoyable portion of the service was the brief massage at the beginning. When the esthetician began the dermaplaning, she commented that she was "not getting much" and proceeded to show me the tool she was using, which was a plastic brow-shaping razor identical to the kind sold at Walmart or TJ Maxx for a few dollars. When paying for a professional dermaplaning service, I expect professional-grade tools and techniques, not something I already own at home. The service continued to decline from there. The jelly mask application was excessively heavy, resulting in product running down my face, into my ears, into my hair, and down my neck. I had to sit up mid-service to remove my earrings because they were covered. By the end, the product was on my hands as well. The overhead light remained on during the mask and massage, making the experience unrelaxing and uncomfortable. Additionally, the website states that cold globes are included in the facial, however they were not used. When I returned to my car and looked in the mirror, I found significant amounts of the jelly mask still on my face, neck, and in my hair. That was the moment I realized this was not just a subpar experience, but it was unacceptable for a paid professional service. I contacted the spa and later received a call from Misty Melvin. Unfortunately, the conversation lacked any acknowledgment or accountability. I was offered $20 and told I would receive a follow-up call the next day. I did not receive that call or any refund. When I called back four days later, the conversation deteriorated further. Rather than addressing the concerns, I was told I was being argumentative and that she was going to hang up on me as she had other clients to attend to. That is absolutely not how management should handle customer complaints. Additionally, I paid $50 for add-on treatments for my boyfriend massage that were not performed, as his service ended more than 30 minutes early. I had also updated my payment method from credit to debit prior to the services, yet my credit card was still charged, resulting in additional fees. That matter will be handled directly with my bank. From start to finish, my service was horrible, and the management was worse. I have never written a review before, but this spa was extremely unprofessional and honestly just a joke. As someone with high expectations, I absolutely would not recommend and would strongly suggest looking at other reputable options in the area!

I had a Wave of tranquility massage and it was great I usually get deep tissue and this was…read moredifferent but I liked it just as much. A very relaxing and feeling great after Faith was my masseuse and was perfect. Friendly check in and felt very comfortable

Ann is a master at here trade! Very good communicator on areas to work on and amount of pressure to…read moreapply. I will be back and is was worth waiting a day to have Ann at 9am on a Sunday.

One of the best massages I've had in a while!! They really focused on the areas I asked for (relax,…read moretrigger points, feet, hands and flexibility). We did a couples massage. Anna and Lucy were great!! Price was normal not jacked up beach prices. The atmosphere was very relaxing. Absolutely recommend when you come to the beach!! We were at the Panama City Beach location.

It was our first time trying this massage place. Josh, the owner, was very accommodating and gave…read moreus the appointment the same day for a couples massage (120 minutes each). So a 2 hour massage per person. I've been feeling tension in my shoulders and lower back for some time now. So I really needed the massage. It's been a few months since I had a massage and because of COVID, we didn't bother going to our usual place in PCB. Anyhow, I decided to give this place a try after finding them on Yelp. They looked professional and clean. When we arrived, we filled out a questionnaire where they ask you what areas to focus on and whether you have any medical issues they need to be aware of. This was great because this way, your therapist knows what you expect from your massage. We are so glad we tried this place because our massages were awesome! The massage rooms are clean and we had Lanora and Dan as our therapists. Both were excellent. My husband had Lanora and I had Dan. I really liked Dan and how thorough he was! He knew exactly what pressure points to press to release the tension and pain in my muscles and joints. His massage also focused on stretching your muscles, which was much needed in my case. I don't stretch much so it was good for him to focus on this. The massage itself was great, and I feel so much lighter now. I loved the neck and head massage towards the end. That was so good! Dan is also hilarious and knows what he's doing. They use suction cups throughout your back massage, which was something new for us, and we really enjoyed that too. Overall, I'd definitely return here and appreciate the same day appointments! Highly recommend you give this place a try!

Another amazing massage by Mr.Dan. I cannot say enough about the professionalism of this business…read more I came in with a lingering hamstring injury and left feeling way better and with the absolute surety this will heal quicker and to 100%.Everyone here has some amazing techniques to help one be better. Highly recommend!!!!!

Update - decor has been updated only adding to the overall excellence experience in terms of…read moremassage care and cleanliness which is top shelf here.

I asked for a prenatal massage... I asked they focus on my feet. They would not massage my feet…read more She said due to making the baby come sooner than when he should. I have never had a prenatal massage so maybe this is true.. but I was upset because thats the main reason I wanted a massage. Idk who my massage person was. But she was either extremely to soft or extremely to hard. No in-between So I felt unsatisfied when it was all over. Actually glad it was because it either hurt or felt like nothing. They had good reviews so I was excited. But left disappointed.

This is a great massage place that I've tried a couple of times now. Both times I got the 2 hour…read moremassage (120 mins) and their prices are good. They charge $60 for 60 minutes and $120 for 120 minutes massage. Both times I was able to get an appointment same day at the times I wanted. The facility is pretty clean and what I love is that they use reflexology and acupressure techniques as part of their massages. I really liked Angela and Jason here and they both had different styles of massages. Angela focused more on acupressure and that was really nice. She also was more thorough with her massage like focusing on the head, face and rest of the body. Jason was great too but he focused more on reflexology. He definitely worked on the knots in my shoulders and back because both were quite stiff. But I think he is a specialist in reflexology because he spent a lot of time on my feet. Feet reflexology is awesome where they focus on the points in your feet and you literally feel so much lighter afterward. Overall I prefer a combination of the acupressure and reflexology and for my massages, definitely their deep tissue is the best. They really know what they are doing. Highly recommend this place!

Went there tonight, 10/13, Asked for a 90 minute massage. Got this woman said her name was Kerri,…read moreMaybe yes maybe no, they all lie about their names. Asked for a medium pressure massage. Must say the massage was fairly good but her attitude was terrible. Left 3 times to answer door and set up appointments also answered phone numerous times and basically her service to me was really bad. Very cold.

This is the place to go in Panama City Beach. They have two locations. Three of us were able to…read morebook appointments at the same time. All of us were well pleased with the quality and professionalism as well as the price. This is the place the locals go. Would recommend

It is nice spa…read more Friendly staff Shawna was amazing best employee in my opinion I look forward to coming again

We tried this place for the first time for a facial and massage. I got the 50 minutes massage while…read moremy husband got the 50 minutes facial. When you arrive, they make you fill out the forms where they can learn more about you and your skin. So arrive 10 minutes earlier than your appointment. We were able to get appointments the same day on a Thursday evening. My massage was good. The therapist asked me about my problem areas and where I needed her to concentrate. I was stiff in my neck, shoulders and lower back. She did a good job on the neck and shoulders but not so much on the lower back. It was a full body massage but she missed the feet completely. Maybe that's not part of their massage. Not sure but she was good overall with medium/firm pressure. As for the facial, it was good but not great for my husband. He still had some blackheads showing on his nose that I'd have liked for them to clear as part of the facial. He even paid $20 extra for some upgrade as part of his facial but I still wasn't impressed with the results. I've seen better results for him with other facials. Overall, I think they are good but not great with both facials and massages. The facility is nice and clean from the inside and they are taking COVID precautions. Everyone was wearing a mask. Give them a try and see how you like it.

Great, great service. The Swedish massage with added cupping and Himalayan salt stones was so…read morebeautifully done. The young lady the took care of me was delightful and very professional. I think her name was Kristina. My husband got a facial he was well pleased.

Professional massage therapist here. Ask for the deep tissue massage if you workout a lot this will…read morehelp you recover

went in for a massage thinking i was getting a decent service, these people are weird. Paid $150…read morefor a trash service, really didn't massage anything

Very relaxing, lots of things I've never had done before. Stretching was nice and Chris is so…read moresweet, comfortable to be around and smells good too 10 out of 10 recommend!! Wished we lived here so he could be my regular massage guy. Thanks again!!!

I scheduled a massage based on previous reviews. I received a timely response and Devon did…read morewonderful. He was pleasant and listened to my needs. It was a spontaneous experience and I would utilize this company again.

I've been here twice. Jill, the owner, seemed the most knowledgeable and helped me with my complex…read moreneck and back issues. Ambiance/decor could use an update, but the treatment equipment seems current and met my needs. I don't enjoy the feeling of the suction tool, (cupping type thingey?) so we won't use that again. Front office is nice and efficient. I've already got my next appointment booked

Seriously the best muscle targeted massage I've had! Devon listened to my issues I have with…read moreongoing muscle tightness/knots in shoulder/neck area. She was also able to incorporate cupping which I'd only done once before while in physical therapy. I will definitely return the next time I'm in the area. Highly recommend Devon and felt this was a very reputable business (overheard other customers who've been coming here for 26 yrs)