If I had to use just one word for Lockwood Vet. Services, it would be: kind…read more After having a less-than experience with another veterinary clinic, I was wary about getting my cat help. But, it was time and she was ready to go. After trying three other clinics that could not help me, I tried Lockwood thinking I was not going to find anyone who would help. Thankfully, Lockwood was exactly what I needed. From booking my appointment to leaving the clinic, my experience was nothing short of supportive and kind. Not once did I feel judged or ashamed of putting my cat to sleep. They treated her with love, like one of their own. Clearly, I have so much gratitude and respect for every person I encountered at Lockwood, even the veterinarian that greeted me outside the door with a baby goat to pet - to help me feel better. Thank you, Lockwood, from the bottom of my grieving heart.

I came with my new dog to check on her health and they told me she had parvo and it wasn't worth…read moredoing a test but wanted to charge me to take the medicine with me and nurse her to health at my home she said the dog only had a few days typically to live and offered to euthanize her just to come home and the dog wasn't ill and didn't have parvo they took my money and gave me false information for something that should've been a normal health checkup I'm never going there again very unprofessional and I wouldn't trust an ant with those people

To Whom it may concern We have been bring our dogs and cats…read moreto this Vet for 10 years. In those 10 years we have spent thousands of dollars. This past month the Vet charged us $700 for a dog ear infection then charged us $50 to check the ear out on a return check up visit that they said was all inclusive. I would not hesitate to give a big fat zero to the staff but most of all to the manager. Very rude and expensive. There are many Vets in Billings and this Vet is not the one you want. Expensive Rude behavior Waiting all the time Not what you want in a Vet service Absolutely TERRIBLE Read the other reviews its all about the money save your money and your pet Ludlow H

***Dr. Galvin review*** my 5 yr old German Shepherd was in pain after he fell wrong from jumping…read moreoff our almost 3ft retaining wall. He was barely walking. I call BFAH (3.25.23)to have him seen as an ER appt. The front desk staff was great with getting him in. The vet tech (I don't remember her name) was very kind and sweet to my boy. I thought this is great! He will get help. Then, Dr. Galvin came in and went up behind my dog (he wasn't muzzled as he was not ever an aggressive dog) and grabbed his back. My dog of course started barking and growling to which Dr. Galvin was SCREAMING at me to pull my dog (he wasn't able to move but I did pull him back in case he was going to bite which he has never done.) Dr. Galvin then stated, "I am leaving, I am leaving the building." I understand being shocked, stressed or mad about my dog barking and growling, BUT you are a vet and know animals can not speak on what/where anything is hurting. Even right after she left the tech came in and my dog was fine with her, not a peep from him. She finally came back in the room about 15 minutes later (my dog is still not muzzled and when she came in all he did was lay down) she gave us two medications and stated that he needs to be muzzled and sedated if she wants to do x-rays then left.Dr. Galvin stated that, "today is not going to happen for xrays and sedation" even though my dog clearly was in pain and not walking 100%. I got my dog to another vet (on Sunday 3.26.23) to have them check him. They said he needed a CT as he has a spinal injury. (They also had no issues with him when they did their testing and we muzzled him for the back half exam to which all he did was a low soft growl.) The ONLY place to get a CT (in Billings) is at BFAH. I called Monday morning to get him in for a CT I was rudely told they have to wait for a referral. I asked why when they saw him on Saturday, again I was told "because we need a referral and we have an opening on Thursday or next week." I told the lady that my dog has gotten worse and now is not walking at all, but was told the same thing about waiting for a referral. I was trying to manage my dogs pain as he got worse and worse to have them call me late Tuesday afternoon to do a CT on Friday. I ended up having to put my 5 yr old dog down Wednesday do to him not being able to move any longer, not eatting and whining all day in pain. Dr. Galvin needs to be fired and I will never ever recommend them to anyone unless you just want your animal to die. The other vet also gave his more pain pills and stated, "he is a big dog she should have given you a higher dose of medication." I called today(3.30.23) and spoke with the manager who stated the director was not in until next week but they will review this and get back to me. She also stated that Dr. Galvin doesn't do big aggressive dogs. WHY THE HELL is she a vet then???? So, thank you Dr. Galvin for having no compassion, no bedside manner, no follow up calls during this process or concern for the pain my dog was in. I truly hope one day some doctor treats you the way you have treated my dog. You are a horrible provider and person. If I could give you negative stars I would.

This is my review. We called and a guy answered rudely with a "hello" and then was quiet. I had I…read moreask if this was a vet and his reply was a short and sarcastic yes. I automatically was so bothered because we re traveling through and need to put out dog to sleep. That was not the comforting answer we expected.

We had a lost dog show up in our yard with a rabies tag with this Vet's phone number on it. I…read morecalled the number to get information about the owner, to reunite him with his animal. The man answered with a "Hello" no distinguishing whether or not it was a veterinary clinic. I asked, if it was the business named and he rudely answered. When I asked if he could look up the contact info for the animal, he said no and hung up.

I was very happy with my pet's experience which involved both a minor eye surgery and teeth…read moreextraction and cleaning which involved being "knocked" out and procedure was not inexpensive. My concern: I didn't see the doctor of the day of the surgery but was reassured that I would visit with her on the followup appointment. That followup was a hectic day for the clinic and I was unable to visit with her so I rescheduled. Alas, today no excuses at this second followup but the nurse was there to address my concerns which she did do a good job. It is frustrating to not directly visit with the doctor which I again requested should have happened on my pet's followup to the followup! So the rating is 5 stars for the surgery, 3 stars for followup!

Good people, good pups, what's not to like? Friendly,…read moreprofessional, knowledgeable and they treated my dog as if she were their own. Thank you AC of B!!!

I brought my sick cat in and had an him checked out and found out he has a tumor in his bladder…read more waiting to hear from a formula pharamacy for meds for my cat. They werer very helpful for helping us understand what his issues are.

Had to stop here on my way home to Seattle from South Dakota to get a tick removed and they were…read morestellar. Went out of their way to make us comfortable and were so good with my big dog! Happy I got to come here and experience these people!

I found Jim through Montana Equine. My horse had laminitis, which had gotten quite severe do to a…read morecombination of a past ferrier trimming his hooves improperly &repeatedly, and also the neighborhood locals feeding him all kinds of crazy treats. I was feeling pretty hopeless. Jim took one look at my horses feet and knew how to heal them. I will be forever grateful. MY HORSE HAS A NEW LEASE ON LIFE THANKS TO THIS MAN!! Needless to say, I HIGHLY recommend him. He does constant upgrades to his knowledge with clinicals as should anyone working with your horses feet should. Give him a try, it will be to your horse's benefit. Noelle Vermeer

From the owner: Specializing in consistent soundness Superior Workmanshipread more

Been going there at least 5yrs. I would not take my 2 fur babies anywhere else. Great people that…read moreare kind and friendly. The Doctors treat fur babies kind and caring. Give them a try

This staff is so friendly, patient and kind to both us and our pet. They are understaffed right now…read moreand you can tell it is hard on them. They really strive to give the best of care.

This is the store I go to when I've messed up my Chewy autoships. They carry Taste of the Wild…read moreAncient Grains which I'm a big fan on. Also used them to try out a different cat food because I didn't want to try a big bag. They don't have rows and rows of dog foods but what they do have is good brands. All and all I do like that they are in town. I have no idea how good the grooming dept is since I have a great groomer elsewhere. I don't get a good feeling about it when walking by but who knows if that is normal.

I have been waiting for my 2 dogs to get groomed - it has been over 4 hours - they went in for…read morebasic grooming. I have never had to wait this long before - but I have never been to this petco before either. The young lady was nice enough but Waiting 4 hours is not good. If i lived here I probably would not use this location again.