I came across this place just by picking up an Uber Eats delivery order and saw that they had vegan ice cream, and I could not allow myself to leave without trying it. I am a very lactose intolerant, borderline dairy allergy (severe migraines from it) person, and I've been eating vegan ice cream from various places for nearly twenty years. When I tell you this was the best vegan cookie dough ice cream I've ever had, I'm being so serious, and I wish that I had taken a video of my reaction because I audibly gasped and said "oh my god" on the first bite. I meant to post this yesterday when I visited, but after driving Uber Eats for hours, I passed out at home right away. Please take the time and energy to support this black-owned business. It's worth it. read more

Sugar Head - Vegan Cookie Dough Hand Packed Ice Cream 2 Scoops - Ice Cream & Frozen Yogurt Near Me - Hazel Crest, Illinois

The service was amazing. Super friendly staff and the person who I believe was the owner was friendly and explained the ordering process and treats well. There's good variety of ice cream and summer treats. There are also some food items on the menu too. read more

Congratulations to the owners of this establishment I traveled all the way from Chicago southwest to partake in the sugary bliss of this place I'm a true Chicagoan and the only other place I know that a funnel cake this size and this dang good is six flags in Gurnee Baby , its too hot outside and a pandemic worldwide to go to Six flags Ok let me focus I was greeted by Ms Ashley the daughter of the owner she was so sweet and patient with me I was scared the ice cream would survive the drive back home So Ashley said she wouldnt prepare it right away giving me time run another errand eat our lunch and save room for dessert Baby , well worth it the funnel cake is huge definitely shareable plus you an huge scoop on or on the side if your traveling carmel whip cream cherry the works and half the price My daughter devoured it split it down middle without sacrifice on quantity The ice cream choice black walnut 'the best black walnut period' my daughter became a believer I had to go back in , introduce myself and give them praise Please do yourself and your family a favor ,tell a friend tell a friend The sugar here is so sweet read more

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UPDATE!! My first time at Sugar Head was almost a year ago and it wasn't the best experience. I decided to go back for a second time due to other people sharing their experience on FB. My second visit was completely DIFFERENT... Sugar Head is a big candy store. Inside is very inviting; when I first walked in I saw all my favorite chips and candies. They had a variety of snacks and ice cream available. I decided to get the same order as my first visit. I ordered a funnel cake and I added a raspberry cheesecake ice cream cone. The Funnel cake was completely different from my first visit. It was fresh , hot , and it actually had powdered sugar on it. The raspberry chip cheesecake ice cream is good as well. Customers Service was great... They were polite, helpful, and our orders were quick. I'm glad I gave this business another chance! Below are pictures from my first and second visit! read more

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The jerk egg rolls was so delicious. I should've gotten more. Great customer service. I give this business a 10. The store looks amazing. I will definitely return again. read more

I've had great service both times I've visited here. Their DQ blizzard equivalent "the sugar head experience" is great! I'll continue to support as long as the service and icecream is great! read more

Good Desert spot, that exhibits such warm professionalism while servicing every customer

I enjoyed the customer service and the items I purchased were great! I would recommend if you're in the south suburbs to visit at least once! The owners were very concerned and nice and wanted to make sure everything I purchased was to my liking! read more

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They have pretty good nachos..but when they say they have ground beef and give you turkey. So they are false advertising.

Went to pick up my DoorDash order from them and was late on my delivery because they take FOREVER to prepare the ice cream. I wasted 20 minutes for a $4 delivery because of them. Once they finally acknowledged me, it took them at least 10 minutes to get my order ready. The ice cream looked great and everything but not worth the time. read more

What a great addition to our town, We ordered 2 funnel cake sundaes and they were amazing, you must try, family owned, super friendly, and a great Experience! read more

I tried it for the first time today and I'm excited for my next visit. It is like the "candy store" your neighbors had in their houses that the neighborhood kids came to but as a store front. They offer a variety of snacks including funnel cake and ice cream. I enjoyed my funnel cake fries and look forward to trying other things in future visits. read more

30-40 minute wait for 2 simple funnel cakes, and my order was lost. Staff does not pay attention to their lobby to manage the order food is received, and I'm not talking about Grubhub orders. Most Definitely will not be returning. read more

I drove 30 minutes to try out this business. I get there and they sold us funnel cakes and 10 minutes later told us they did not have anymore and were waiting on a delivery. They were also out of vanilla, strawberry and other flavors of ice cream. There were kids running around back and overall the experience was lack luster. They also closed early as we watched numerous folks try and patronize the business finding a locked door. Try at your own risk. read more

I used Sugar Head social ice cream bar for my daughters graduation party. It was a big success! They were punctual and she brought adequate staff. Everything was setup beautifully! I paid extra for brownies so my guest could have brownie sundaes and everyone talked about how delicious everything was. My guest were also impressed on how nice and professional the staff was. Thanks for adding something extra to our big day. read more

The funnel cake sundae is a must try! Delicious

I heard about this place via Facebook and saw they were black owned and gave it a try. When we arrived it was crowded. There wasn't really any direction from staff on where to go to order vs wait. We spent maybe 35 minutes in there and ordered the funnel cake fries. They were cooked to order and fresh which made them taste good. My husband had butter pecan ice cream which he said was okay. Overall, I would come back on a less busy day because the two staff working the front seemed overwhelmed. read more

I give 5 stars for food and 1.5 for customer service. We got loaded fries nachos and a funnel cake sundae all delicious! And I'll probably give them another shot but the customer service was lacking everyone seemed to be in their own world. Also when I ordered my sundae I was told one thing but when it was being made I was told another and what I was originally told was not honored nor did the guy care about what the cashier said and did not correct her, this was a very bad first impression. I hope their customer service improves and this place will be perfect! read more

So this was our first time here, i had the sugar head smoothie which was not bad, my husband and daughter had shakes. Unfortunately the young lady was a little heavy handed with the milk and both shakes were more like milk with a hint of ice cream but we will try it a second time. read more

I was out with the family and we wanted ice cream and the owner showed up at the right time with cards advertising her store. The shop was very nice and we wanted to try the funnel cake sundaes. The funnel cakes were hot and made to our liking. My fiance is what you call a funnel cake connoisseur, he loved it. I would definitely go back and I would like to try the jerk fries. I am sure as time goes on many more items will be offered, but for right now I like the setup as a sweets shop with a focus on funnel cakes :).. read more