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    Sugared Smooth

    5.0 (2 reviews)
    Closed 3:30 pm - 8:30 PM

    By appointment only

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    4 years ago

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    Serene Escapes Day Spa - Pedicure Room

    Serene Escapes Day Spa

    4.0(18 reviews)
    3.7 km
    $$

    I had my first spa facial today with Nyomi and it was amazing she made sure that I was made aware…read moreof all the treatments and why she suggested them and focused on extractions (I really needed it). She did an amazing pedicure as well :). Anong was my massage therapist and she made sure that she focused on my sore areas and was very professional. I would definitely recommend this spa.

    I've been to this place 3 times and always the same service but all three times with someone…read moredifferent providing the service. Only because after the 1st time, the girl didn't work there anymore and I thought I would try someone different at Serene. The service is a lash lift and tint. The results were great the first time, however the last two times, I wasn't overly impressed.I thought maybe it was just the 2nd time or the tech and would try again with someone else, but that didn't help. The girls who did my lashes are nice and friendly, it's the service the 2nd and 3rd time that wasn't great. My lashes I could see that some were missed on the tint (not dyed black) and some lashes, especially outer corner were not lifted, so it did look strange that some were done and the rest not? I paid and left and then examied in my car since the lighting was allot better (the lighting in the rooms are very dim) and noticed some lashes were missed. I was tempted to go back in and mention it but honestly the girls at the front desk weren't overly friendly and didn't want the grief from them since they didn't seem like the customer service driven type. I did wait a few days and went somewhere else to get them re-tinted since they were not able to do a lift till they grew out. I don't think I will give this place a 4th chance since the last two times the service wasn't that great and I wasn't happy with the results, especially since I had to go somewhere else to get it fixed.

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    Serene Escapes Day Spa - Laser Hair Removal & Skin Rejuvenation Room

    Laser Hair Removal & Skin Rejuvenation Room

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    Shenny's Laser Lights & Skin Care

    Shenny's Laser Lights & Skin Care

    2.7(7 reviews)
    3.3 km
    $$$

    Its funny that my TRUTHFUL review has caused such a back lash from these new posts when no one had…read moreever mentioned this place before. I guess by that rationale, my 100 other reviews must be bogus too!!! Wow. I feel that I have to defend my review and articulate it in a manner that will be clear that I am NOT out to ruin their business, only to state the facts of what happened to ME. I am very happy to hear that they are doing a better job at providing people with a better level of service than I received, but it does not change my opinion. Sorry. When I initially went in, Shenny quoted me a price and how many treatments I would require during our meet and greet. I was told I would be done my armpits in about 4 sessions and I would probably require another touch up in the interim. I was told to come in at 4-6 week intervals, which I did and that she would monitor my progress. I don't know how someone can monitor progress when they don't do all the treatments, on 2 of the 4 occasions, Nina did my treatments, again fairly quickly. Also, no test patch was ever done to determine the level of heat my skin can tolerate, these levels are known as Joules. I had mentioned my concern to Shenny about the fact that there was minimal hair reduction on my armpits even though she considered me to be an excellent candidate, fair skin with dark hair. After this exchange, was when she told me to start waxing (see my previous post) and that I will require an additional 3-4 sessions to complete the laser treatments which would have cost me, at that time another $300-400. She also suggested that I do a couple of sessions for my upper lip, since her prices were so "reasonable" I declined, somewhat offended as I am not man hairy, I felt it was not appropriate considering her new treatment strategy. Jenny D's filtered review is accurate, but perhaps she is a liar too?! I also was interrogated about other spa's I went to and how much I paid there. They pushed these "Matis" products on me which were insanely expensive but I refused. Also, if you are a visible minority, you don't get any special treatment, this is from my personal experience and in the few times I attended, I noticed she was extra sweet to her caucasian clientele. My friends, some of whom are Arab and East Indian also bailed on her for the same reasons. East Indians have a very tight nit community and what goes around comes around. Shenny and Nina are nice ladies, I agree! I question their ethics and knowledge of the laser industry. Laser hair removal certification is NOT REGULATED by the province of Alberta, in fact most aestheticians are NOT certified and still work in salons, spas and medi-clinics. Almost anyone can attend seminars and receive certificates as long as they pay! Just some food for thought next time you want to have laser hair removal. Many lower end/used/refurbished machines are available on-line and are often purchased or leased by under qualified technicians who want to make fast, easy money, they take a weekend course that teaches them the basics and they set up shop at a salon who will rent them space or perhaps in their basement. This is why you find so many groupon, dealfind, or teambuy coupons on line for these types of establishments! I hope this puts into perspective what I paid for and what I received. I believe that if these other posts are having good results, than great, carry on going there and tell the world, scream it out from the roof tops! But, there is a but, a BIG ONE...I find it hard to believe that the average customer knows for a fact that "Shenny and Neena always use the strongest disinfectant after each client, making sure that there are no transfer of germs or viruses through the use of equipment and supplies." I'm just saying, thats just something the average client doesn't know. Really, you only need one part bleach to 9 parts water to kill bacteria so I can't truthfully say I would know what the strongest disinfectant would do any differently? Perhaps if I was a nurse I would know this? Seriously.

    I have been going to Shenny's for 15 plus years and still go back every month for my regular…read moreFacial treatments. When I first started going to Shenny's she was located in the NE in temple and now moved to her very comfortable home where it feels more like a spa then a tanning salon!.. Which makes me happy I have been plucked, waxed, threaded, and more importantly put my face in here hands.. she has taken the time to professionally treat me as a special goal to make me look my best for my age.. AND I DO.. I look 10-15 years younger then I Did when I first came to see her.!!!!! And that is not an exaggeration!!... You too can look younger if you take the time to take the RIGHT CARE OF YOU FACE... I would NOT HESITATE TO recommend the Professional Service of Shenny and Nina to help you with your Skin Care.. Give her a call you wont be sorry. Another excellent part of her business is the PRICE.! Because she works out of her house she doesnt have all the overhead and can give you the best price you cant get anywhere in the city.. To MAKE a long story short and truthful ... I LOOK GREAT...THANK YOU SHENNY

    Diva Salon Spa - Before

    Diva Salon Spa

    3.4(12 reviews)
    3.4 km
    $$

    DO NOT GO HERE! Don't waste your money!…read more Well I would like to begin with if I could give no starts that's what I would give. I went there to get a trim and nails done. So I have to admit I was 15 minutes late for my appointment which is understandable but they could've just rebooked me if it was gonna be such a big deal and after I got my nails done I got trim and a little bit of bangs. Well I called back because one of my nails had already broken off and I explained to them that I didn't feel comfortable seeing the same girl but the receptionist jake kept pushing and pushing and making me feel more uncomfortable until the point where I wanted to speak with a manager. The manager I spoke with was very nice and assured me if I came back to get my nail fixed everything would be ok and no judgment. But boy was she wrong. The lady that did my nails was so rude I waved to her and said hi and she just looked at me and walked in the place. And not to mention so rough because I explained to the manager the reason it took 2 1/2 hours to do my nails was because she didn't use the drill and just used a nail file. Well I can see why she didn't use a drill because she chopped my fingers up trying to fix her job she did the first time. And than she started to shame me because when I waved to her I was having a smoke and said well you can't have your nails white because you smoke and they will turn yellow right away. Just an all together horrible experience there. And the guy who cut my hair I felt like he was judging me because I had just had my nails done and my makeup was done and he said "oh where are you going to a big party?" And I asked for a trim to try and get all my ends not looking so fried. And not a straight across cut and as I was explaining to him he just brushed me off like ya ya I know what you are talking about. But clearly he didn't and not to mention my bangs he fucked them up doesn't even look like bangs. I will never be going back here and will advise everybody I know not to go to this place just because of the disrespect that I was given by the employees there and not to mention after I went back and got the nail fixed the exact same one broke in the exact same spot horrible. Oh ya and she didn't take the extra gel that was under my nails as well

    Recently I've made a couple stops here as it's close to home and as a busy mom I seriously needed a…read morelittle pampering. First was for a facial....Anna greeted me and led me to the spa room. After talking about my facial I got to experience a sensory journey with essential oils. This was a really interesting and cool experience. Next I had an idea of what facial I wanted, but after talking more with Anna about my skin, she ended up customizing it to my skin type...it was just fantastic and so relaxing. I clearly don't allow myself these indulgences enough...need to do it more. Would definitely come back to see her again. Since I was in dire need of a trim and liked the salon so much I came back to see Danny for a cut. He was friendly and incredibly polite. In fact I don't think I've ever been to a stylist who said please and thank you so much! Years ago I used to work in the hair industry (head office) and have had my share of stylists, so I have to say I really enjoy a stylist who is confident enough to give you recommendations and tips based on your hair type but yet is not overly pushy. Danny clearly loves what he does and it shows. I left delighted with my hair cut. I really like this salon and happy I stumbled across it. Will be back!

    Photos
    Diva Salon Spa
    Diva Salon Spa - After Renovations

    After Renovations

    Diva Salon Spa

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    Sugared Smooth - hairremoval - Updated June 2026

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