This review is based on today's initial visit and may be updated depending on future care.
Short version: Excellent office! I called last minute and was able to get an appointment in one hour. The whole staff was very friendly, respectful, professional and knowledgeable. Adrienne explained everything while taking vitals and setting up therapy. She was very thorough and answered all our questions. Dr. Sullivan was very professional and straight to the point but in a good way. He gives you all the information you need about your condition without taking a whole bunch of your time.
The Xray technician, Robin I think is her name, was also very friendly and professional. Our last stop was with Mandi, who discussed insurance with us. She was also very friendly and explained everything about coverage, co-pays and future appointments.
Long version: Initial visit took about an hour but we did try to fill out as much of the paperwork before hand as possible. You will need about 7-10min to fill everything out so do keep that in mind. The actual time waiting to be seen was 5 minutes or so. Once inside, vitals were taken, questions were asked and a short video was played explaining how Chiropractic treatments work.
Dr. Sullivan came in shortly after, did an examination and ordered xrays. After xrays, therapy was performed for about 10 minutes that consisted of an ice pack, electrical stimulation and a therapy bed that "kneads" the back.
After therapy, a brief explanation of the xray results and treatment was discussed with the doctor and then adjustments were done.
Finally, we met with Mandi and she went over payment and scheduling. The whole initial visit took about an hour but it went fast and flowed seamlessly between all the different stations (initial assessment room, therapy room, adjustment room, etc). No waiting around endlessly for the doctor or feeling ping-ponged by the staff.
Follow up visits should be 15-20 minutes. Luckily, their schedule is pretty flexible so you can get in as early as 7am some days and as late as 6:30pm other days. They are not open on weekends though.
Overall, a really pleasant experience. So glad to have found them! read more