Rentex has been very accomodating in taking care of our place for over five years! They have a lot…read moreof contacts to get things done for your property.

These two women were horrible to work with. Hardly organized and simply out to pinch pennies and…read moredo the least amount of work possible. They never have the customer in mind, only their work load. And this is coming from someone who paid rent every month 5 days early. I will say, I believe it is only Diana that is the tough one to work with. Carry is only trying to do what she is told and be a buffer between the witch and the customer. The only reason this entity exists, is so Diana Baribeau (one of the ladies) can have something to do, so she can stay out of her husbands hair while he trys to do his job (Baribeau Real Estate and Appraisals). The relationship started with me having to pay an application fee before I was even able to look at any of their properties. Great way to start a relationship. During my lease, I was never trusted about any issues or concerns I brought to their attention about the home. We were always second guessed. Awful feeling when trying to live in a home you are paying a pretty penny for. The end of my lease was a mess. No communication from their end, and when I was able to get communication, it had to be face to face, with me making the initiative to go to their office...then I was screamed at for 45 minutes and told to go ahead and get a lawyer. Left a really good impression of the business I had given them for a full year.

After their client purchased a building we were renting an apartment in, they proceeded to increase…read moreour rent by nearly 50%. The original lease we had stated the carpets were in bad condition when we moved in, yet this new manager refused to return our security deposit. I purposely withheld last month's rent as I suspected this would be an issue, despite the property management company's owner Matt Freedman insisting they were a professional company and would not hold our deposit for things already listed as bad when when moved in. This left a balance due to us of $250. They also entered our apartment illegally, without any notice, while we were in the process of moving. They left a combination key lock on our door and locked the apartment we had purposely left open for my daughter to get her things. This impeded our move and we got no acknowledgement from BlackAcre Property Management or the building owner, not even an apology. When inquiring about this money owed to us, it took multiple emails and phone calls to even get a reply, which by itself is very unprofessional. The reply I finally got was that, per the owner, I would not be receiving my deposit back due to stains on the carpets making them unusable. The same carpet that was listed as bad on our original lease. They are holding us accountable for previous damages we did not do. The carpets were already in unusable condition when we moved in on a temporary, emergency basis. I am currently in the process of taking alternative routes to get my deposit back. In the meantime, tenants beware of this agency. They are unprofessional and greedy! I am glad I withheld December's rent or they would have surely kept the whole thing!

Matt with BlackAcre Property Management showcases what a true "customer first" approach should look…read morelike in action. Whether dealing with property owners or tenants, he is respectful, fair, and exceptionally accommodating. Partnering with him was one of the best decisions I've made.

I highly recommend Tom as a realtor. I was a first time home buyer in the southern Maine area at a…read moreseller's market. I was inexperienced with the home buying process and time to time the process can get quite intimidating. Tom came with a steller recommendation from a friend. Not only delivered but exceeded my expectations. The whole process moved smoothly and we were able to close the escrow in less than three weeks, thanks to the huge help from Tom. He guided me through the whole process, assessed the property values, discussed pros and cons I didn't even consider before. He helped me in setting realistic expectations with my budget. Tom was always available and ready to help in answering all my questions, including after hours or weekends. He also visited the properties on my behalf and gave me all the details over video calls when I was out of town. After the deal closure he helped me with the pre move-in repair works and introduced me to all the right people

We used Tom to sell our house in Gorham. He is a seasoned realtor that knows what he is doing. He…read morewas patient and walked us through the whole process smoothly. We got well above asking price with multiple offers. I would recommend him to anyone.