Do not hire these crooks!!!! Had an agreement to do a move out cleaning. They were supposed to get…read morethere at 9 and didn't show up until after 11. They didn't even took the second floor! This is what I get for being a nice person and sending them 10 hours worth of pay when they quoted 8-10 hours of work. My fault! Never, ever pay up front. Just did it because I had to get back to Dallas. Buyer beware!!!! These are not good people!!!!

My sister and I were moving into a new apartment and needed some help with the cleaning. We gave…read moresuper short notice (like 2 hours) but Erin came through and really saved us! She also gave us an exact estimate of the time it would take which was helpful. We did find some stuff in the sink after she left but I think she just may have forgotten to rinse it out. She's thoughtful about the type of cleaning she does and it was definitely appreciated!

I hired this company to do a deep clean on my 2200 square foot home and they charged $300. It was…read moreobvious the person who cleaned did not have experience. They did not even do what I consider a regular cleaning. The fans were not dusted, the bathroom faucets weren't clean, the outside of the toilet bowls weren't wiped. The cleaner even forgot to clean the master bathroom. I had to remind her to clean and after 10 minutes she came back and said she was done. I had to clean up dirty foot prints from the bathroom after she said she cleaned. Clean Queens sent one person the do a deep clean and they were finished in five hours. I know there is no way this is possible since it takes me 6 hours to do a simple cleaning job in my home.

Thing is, these people don't know what deep cleaning means. Not only did they not achieve it after…read morepromising it again and again, but the cleaners who arrived asked me again and again IF they should vacuum my carpets, or SHOULD clean my bathrooms. Or this or that. That should pretty much say it all. I pointed out that after they'd finished there was visible debris on the floors and they just said 'sorry.' They probably didn't clean the bathroom stalls and tubs but whatever they cleaned, 'deep' wasn't it. Later the business owner protested that when the cleaners left I said things were okay. But that's actually because I didn't know what to say to them anymore after answering their questions about SHOULD they clean the upstairs or SHOULD they vacuum bedrooms. Yes, I was exhausted. Better yet. When we tried paying, their cash app AND Venmo links didn't work. I suggested cash and thet were FIRM they didn't take it. No reason given. Then, because it was 10 pm and I was tired of trying, I said that was their problem and I wasn't going to attempt the apps anymore. Suddenly I got 'Are you serious?' and was called rude and frustrated. Last but not least, my realtor said the next day that the place needed a real cleaning. Because their job was disgusting. But that's not all. The way they treated me as soon as I questioned them is shocking. In their response on Yelp they dared to write that I was frustrated and distracted when I told their inexperienced cleaners to just do their jobs without repeatedly asking me what needed doing, when I clearly stated in my report that I was frustrated by their inexperience or unprofessionalism, or both. Tell me, what professional cleaners ask the customer IF something needs to be cleaned while charging $350 for Deep cleaning a $1400 sq ft townhome? Doesn't that prove they don't know what DEEPCLEANING means? In their knee jerk attack on us they missed that their own 'policy' was we shouldn't even be there when the job was done, but if we'd been absent like they wanted us to be, their cleaners would have had no one to ask what they shouldn't have needed to ask in the first place if they were true professionals, would they? In which case, whom would they have falsely blamed for being distracted? Strike one. They also forgot while maligning me that we wouldn't have been able to monitor what their cleaners were doing if we hadn't been around, which their comment about me being on the phone while they were working seems to suggest was MY responsibility. They ALSO missed, probably because they aren't very thoughtful or professional, that by telling the world what their cleaners thought I was doing or talking about on the phone, they were giving away that their cleaners were listening in on my private affairs (as my door was closed they could only have heard anything if they were eavesdropping). Moreover, they missed that if we'd not stayed home like they 'preferred,'--and why is that their preference?--they couldn't have asked us anyway if the job was well done, which seems to be a big part of their reasoning for why I shouldn't complain about the poor job they did (actually, I did; they left debris on the floor that I showed them and then myself picked up in their presence?) Strike 4. They've unwittingly revealed that their Yelp counterattack is specious by forgetting that their 'policy' itself makes all their attempts to show me in the wrong invalid. Poor fools. They got paid even though they treated us this way becuase we kept trying when we could so easily have said 'Oops, your links didn't work four or five times.' A payment that they got even after their unprofessional tone, attitude and lack of logic. Lastly, did I mention that our realtor who is a highly established and respected local realtor is the one who inspected their 'work' and said the whole job needed doing again? What more can I say. $350 for a 1.5 hour DEEPCLEANING down the drain.

Have to agree with the other negative reviews. I think this company should just offer hardscapes…read moreonly, no plantings. I tried to zeriscape my front yard. They dumped a bunch of rock in, then cut 28 plantings holes in it to install some ground cover. Two weeks later they still had not shown up to plant the creeping thyme; three weeks later they said sorry, we couldn't get the plants; then they just stopped responding to emails or calls. Did not even offer to come back and re-cover the ugly holes, I had to do that myself. Three years later the yard is a butchered mess and I am going to have to hire somebody else to try and fix it. Horrible, expensive experience.

They are the worst landscape company I have ever used to install my backyard planters and plants…read moreand hydro seed which everything they did had died and would not recommend if they were the last company in the area

I highly recommend Ben Dickerson Landscaping, his team has completed four large landscaping…read moreprojects for me over the past 3 years. I'm a plant enthusiast plus have an industrial background so I am particular about Quality of work. Ben and his team bring great ideas based on experience and are have been very pleasant to work with. If you only want the lowest cost-which is usually frustrating and shoddy work- then look elsewhere If you want a very nice looking job done at a reasonable price then hire Dickerson Landscaping.

From the owner: Dickerson Landscaping is located in the Bryan-College Station area and services all over the Brazos…read moreCounty area. We are an Aggie owned and operated business that focuses on delivering the highest quality of service for your landscape. Our hardworking Bryan/ College Station landscaping team has been delivering the best landscaping in the Brazos Valley. Our attention to detail, execution and customer service sets us apart in the community. For us, it’s all about you. We embrace the challenge to make your property the best it can be.

From the owner: Grassroots offers landscape, outdoor living and pool construction services to Bryan, College…read moreStation & the surrounding Brazos Valley. Our in-house team of designers will turn your backyard dreams into a reality.