Top tier best service i've ever had. I love love love the clinic. I've never once had a problem. I…read morecan't even think of my doctor's name there. It was a woman Doctor.

On 5/4/22 I left a review on the BBB and Google Reviews ---- While the staff is friendly and you do…read moreget in and out fairly quickly, their billing practices goes against most insurance policies. I went to Avail Hospital on recommendation that they work with you; however, this was not the case. While I do have a $500 deductible on my insurance, my insurance does pay some before the deductible is met so that you don't have to pay $500 in one fell swoop. After speaking with my insurance, my insurance informed that Avail should have never made us pay $450 upfront before billing the insurance. Also why was the hospital trip that expensive anyways???? My 3 yr old fell and cut his chin open and they simply just "glued" the cut shut. My other son had a similar injury on his forehead when he was about the same age that he sustained at school and that ER visit was less than $200. So while the staff is friendly and you get see quickly (mainly because they don't have a lobby full of people) they are extremely expensive and do not bill your insurance first. I will never go back again. I'd rather wait at an ER for a few hours and pay a reasonable bill. On 6/15/22 I Updated my review with information that is pertinent to my previously left review --- My husband has been trying to contact billing department because we received our EOB but never received a billing statement from Avail. Our EOB shows that Avail owes us a refund; however, the billing department refuses to return the messages left. Additionally when I left my review on the BBB back on 5/4/22, there was a response from Avail to contact them by phone/email but the information to contact was either "*****" or "XXXXX", and no, it was not an auto filter blocking the contact because in a review left by someone else, they responded with a phone number and you can see the phone number.

First time I ever visited an Urgent Care in the US and I was very impressed. Not a very long wait…read moreat all and very friendly staff. Worth any Co Pay required

Went in for Dog Bite and they were very nice and compassionate, also very fast and thorough with…read moregetting me taken care of!

The doctors are very professional and the nurses are very attentive. They will also recommend the…read morebest specialists. I had kidney stones and they provided quick relief.

At first, I only came to Lake Charles Urgent Care because of testosterone therapy. I am now…read moreconsidering changing my primary care position over to Dr. Guillory. The receptionist and staff are exceptional and very efficient. This means a lot to someone like myself who believes their time is very valuable. I was able to come to my doctors visit and fill my medication before I went back to work on an hour lunch break. Thanks for all that y'all do don't change a thing.

Absolute nightmare.. tried to get prescriptions refilled for over a month with no call back.. same…read morefor the pharmacy.. I personally left at least 1-2 messages a week..

I have been a patient of Dr. Seeps for a number of years and he is great. I do however n eed to get…read morein touch with him desperstley and havent been able to yet. I have left messages with his office and gotten no reply

Never been to this place before but I was sick and desperate…read more Very friendly staff and doctor. I was taken in quickly and taken care. Very impresses with the professionalism and courtesy. They even called me the next day to check on me, They accept any type of insurance except Medicaid , which is weird given the neighborhood it's located in.

I had to bring my daughter in this morning because she hurt her foot and wasn't wanting to walk on…read moreit. She's only two years old and was not happy about having to get an X-ray and I couldn't be in the room with her because I'm pregnant, but all the nurses and staff were extremely patient and kind with her. We were in an out within an hour. I highly recommend golden triangle emergency center!

I went to this clinic because I had some multiple bug bites on me. I wasn't sure what they were…read more.The lady at the front desk asked for my Social Security number and as I got finished being seen, I feel like she didn't have to take my Social Security number. Are they required to take people Social Security number? If not, I want to report this

She's just a wonderful Doctor that listens attentively to you. She doesn't just throws…read moreprescriptions at you without first explaining what's the pros and cons of taking a medication is for. Plus, if you just happen to be running short or about to run out of your meds, it does not take days to get a refill. The nurse is very kind she even returns patient calls during the workday! much thanks to an awesome doctor!