Whether dropping by to pick up medicine or bringing Echo in to get his shots, the staff here is…read morealways friendly. The treats provided at the front desk usually help calm his nerves, and the vet always tries and comfort my 60lb Husky, who starts crying once he gets into the room. But the trip doesn't last long, and the vet knows his stuff. He was able to offer me advice last year when the normal tick preventative did not work. We swapped medicine and didn't have a problem after that. Will definitely be bringing Echo back here.

I have never been disappointed at this office. If you've been searching for a vet office with a…read morewonderful caring staff to take the very best care of your furry loved one, then search no further! This place is awesome from the veterinarians to the vet tech to the front desk, these people care!

My pets are so well taken care of! Pricing is fair and Dr takes time to explain everything. Highly…read morerecommend.

Great local vet in Trussville that offers boarding.read more

We have always had a great experience with Dr McDonald and her staff. They are professional and…read morecaring, and I appreciate Dr. McDonald's down to earth manner.

We have been going to Locust Fork Animal Clinic ever since they have opened. Today we had the worst…read moreexperience you could possibly think of with a personal owned business. Our dog was scheduled to have surgery this morning. We was asked to be there at 8am. This surgery was previously tried a few weeks back but our dog's anxiety and heart rate caused her not to be able to do it. Michelle McDonald told my grandmother we could try again but my Nana could go back and be with her until the surgery actually started. Her exact words "I normally don't allow my clients to do this, but we can under your circumstances". Today we get there at 7:40am before they even open. The staff she had up front was acting like that was never discussed which is a lie. It was several different times. One of the ladies acted like she went to talk to the vet about it and came back up to the other lady at the desk and said something to her. About 15 minutes later the older lady says "There was a note left for you yesterday, that says you are not to go back"... that was a lie. They just wrote it to make us feel like it was noted that we couldn't. To the bigger picture...... that was the last we heard from anyone really til about 3 hours later. We had 3 different staff tell us 3 different times in between this conversation our dog would be next on the surgery list. Even the vet herself said she was the second dog to my grandmother... After about 4 dogs had went back and 2 hours later we was getting concerned why she wasn't called back. My grandmother is on oxygen and it was running extremely low because of how long we have been waiting. Around 10:30am I finally walked up to the receptionist, kindly ask when will be called backed because my Nanas oxygen is running low. Not even 5 minutes later Michelle Mcdonald, comes out bends down in my face and ask me if there was a problem. I kindly answer " No ma'am we was just wondering when we will be called back because we have been told we are next several times" she then gets a little closer to my face screams and says "WELL YOU ARE REALLY FCKING PISSIN ME OFF". I was in total shock. She did this in front of the whole lobby. She was making false accusations, saying we was being mean to her when I didn't even speak with her once, and I was very kind to her receptionist, she was making us sound very stupid like we didn't understand anything she was saying, while still vulgarly speaking and cussing at us. She was explaining how stressed out she was, so my grandmother kindly responded with "I understand you are stressed so if that's the case, I really would prefer you not to do the surgery today" Michelle Mcdonald's response was "To be honest, I really didn't want to do her surgery in the first place". That shows her slack of empathy for animals. She doesn't care about her customers or her animals. So unprofessional the way she was cussing and speaking at us in front of the entire lobby. It was humiliating. I have never seen a business speak to their clients the way we was spoke to today. Cussed at, screamed at, humiliated, lied to, acting like actions was made that was not (she claimed someone came out to call us back which was not true) and made us sound like we didn't know what was going on and delusional. This was all because we wanted to know how much longer it was going to be because my Nanas oxygen was running. So unless you want a short-tempered very disrespectful vet. I would not go to Michelle Mcdonald at Locust Fork Animal Clinic. Most unprofessional business owner I have ever seen in my life!!! You do not speak to customers that way!!!!! I'm glad others have had positive experiences, and I wish mine had been the same. I've trusted this vet before too, but what happened today was serious enough that I felt it was important to share. I'm not trying to stir drama--just hoping my experience helps others make informed choices.

Will never board my dogs here again. Picked my dogs up 26 March at around 3:15 pm. Both dog's feet…read morewere wet from peeing in the kennel and walking around in it. Both dogs are house trained and pee outside so they had to have held it as long as possible. The dry fur of the dogs reeked of pee also meaning it most likely happened more than once. I only selected 1 star because the website made me in order to post this review. 0 stars don't recommend!

Awesome! Thank you for your compassion. It's hard these days to find a veterinarian that I feel…read moretruly does love animals and their owners more than money. I've finally found a clinic in Walker County I can take my pets to a feel good 100% about the doctor who takes care of them.

They were great! I was SO pleased to learn that it is a no kill shelter. Professional, caring staff.read more

We contacted this walker county humane and adoption center looking for honest answers and honest…read morehelp. We had a puppy that was literally dropped off by someone we don't know who but it was sick and wouldn't eat so we called this place asking what we should do and they gave us some advice but then acted like we don't take care of our animals and if the woman had of listened correctly she would have heard the fact that it was NOT our puppy and it had just walked up that morning and we called this place as soon as they opened only to get someone who wouldn't help us and the advice she gave wasn't very helpful and definitely was disrespectful. We simply didn't know what to do with this stray puppy that had came from no telling where and it had literally just came up the morning we called this place but instead the woman wanted to say they can't contaminate the other animals and that we needed to take care of our own animals! We have ALWAYS taken care of every animal we have ever had and they have always been taken to the vet and been loved and played with and treated like one of our own family members! We didn't know this puppy and didn't know what to do and I thought it was very rude of her to say we should take care of our own animals and there was nothing she could or would do!! I thought that was what this place was there for to help animals and or help find them shelter if need be. Neither of which was offered to us!

I am beyond alarmed by my experience with Magnolia Mutts. I brought my dog in for a temperament…read moreevaluation--a controlled, basic service required before boarding--and during that process, they lost my dog. This is not a minor mistake. It reflects a serious failure in supervision, handling protocols, and basic duty of care. When a business accepts responsibility for an animal, there is an expectation that proper safety measures, secure containment, and trained staff are in place at all times. The emotional distress this has caused my 7yr old daughter cannot be overstated. Pet owners trust facilities like this with members of their family. Losing a dog under your care demonstrates negligence that should concern anyone considering their services. I strongly advise others to carefully evaluate whether this is a safe environment for their pets and to ask detailed questions about their safety procedures, staff training, and incident response protocols.

My 2 fur babies love this facility. The staff treat the animals like their own and you can see…read morephotos of them having fun every day on their social media which gives this helicopter mom (lol) some peace of mind. I also sincerely appreciate that if my German shepherd plays too rough with the other dogs or even has the slightest scratch they let me know right away. I will always trust Magnolia Mutts and the owners even board their own pets there when they go out of town, that says a lot!

Buddy aka Mystery was a wonderful dog and is now resting in peace since June 2025;Dr.Tucker , and…read morestaff (especially Amber) were so empathetic,kind,and professional. They treated my dog with the utmost dignity and care. They made me lasting memories of paw and nose prints ,and a small vial of his fur.I buried him at home. And he looked like he was sleeping peacefully ,his burial box had a blue rose taped on the outside.I am forever greatful for the kindness shown to my pet , and family in his final moments here on Earth.Thank you to everyone working at the Hayden Veterinary Clinic. Sincerely, Heather W.