the vibe was great, they were so kind and asked how I felt the whole way. very relaxing atmosphere! I will definitely be back

great place for a massage, great service, clean and I feel great after it. I will be back.

I don't get massages often, but we were staying at a resort nearby and it was raining so we decided to go and give the body a treat. We called over and they accommodated us getting in for a coupmes massage same day. Both of us did a deep tissue and it hit the spot. Feeling great now! read more

Summer Spa - Lobby - Massage Near Me - South Bend, Indiana

Great place for relaxing your knotted muscles. They were kind to accommodate my request the same day. Good massage, they sometimes leave the room to attend to phone calls, but they always say sorry and add extra time. read more

Got an hour deep tissue massage here today, and they did really good, and was cheaper than most places! Also they were super nice and gave me a bottled water when I was done! The only thing I wish they would have understood more was that I have severe scoliosis so one side of my body is totally different than the other, but I can't complain to much because they aren't physical therapists. I'm just happy my muscle spasms calmed down and I had a couple of knots in my back that are now gone! read more

I made an earlier review based off my last experience but i must say after following up i just had the best massage!! Deep tissue was on point! And deep thank you ladies for being the professionals u are! I can imagine how hard it is!! Thank you, we will be back!! read more

The things I look for in a massage business: 1) Cleanliness - Check 2) Really good massage - Check 3) Don't short me on time - Check 4) Don't ask me for a tip - Check Summer Spa checks all the boxes. The young Chinese woman running this business gives a very good massage. She speaks English fluently which is a rarity these days at oriental massage businesses; so she understands when you talk about having pain or a sore spot. She will tailor the massage to deal with any aches or pains using deep tissue techniques; or she can give a very relaxing general massage during which I fell asleep. Summer Spa will be my number 1 choice for massage for a long time to come. read more

scheduled an appointment for a one hour, deep tissue massage on a Sunday evening & was not disappointed! one of the BEST massages I have ever received! all the workers were extremely friendly & kind. prices are extremely reasonable & I felt incredible afterwards! my masseuse even went the entire hour to the dot, unlike some other massage companies that do not go the full hour. highly recommend! read more

I am call much early to make appointment, speaking to Hanah. She is book my appointment but when I come, already two other customer waiting and only two girls. Also try to cheat the money, say the fee is $70 one hour even the ad here is clear say $59.99 one hour. Only can I pay more will I keep appointment time after drive so far. So very dishonest! read more

I have come to really like this place the women that runs it is a god sent very talented. I feel so much better when I leave for as little as she is she has a lot of strength. I like the way she works over your whole body stretches you out in a few spots you can't do yourself. I always feel comfortable here and she has a relaxing energy puts me at ease. I recommend this place to anyone man or women young or old. Overall a very good massage and the price is right and she doesn't cheat you on any time. read more

I cannot begin to say how disappointed I am with the massage I received at Summer Spa. If it were possible, I would give it zero stars. Upon arrival for my massage, the masseuse was unwelcoming and unfriendly. No greeting, no warm welcome, did not introduce herself (never got her name), no smile. It was obvious she was not in a good mood. Given her poor attitude, I went against my better judgment as I should have left at that point. However, I was experiencing some tense and knotted muscle issues and needed some therapeutic relief. I wrongly assumed that since this was a new business, that once the massage started things would improve and I would receive a very good massage as a way for the masseuse to develop a repeat client base and serve as a positive advertisement for their new business. Wrong! Things only progressively deteriorated. 1. The day of my massage it was hot and steamy outside. I found it somewhat warm and stuffy inside the massage studio and I brought this to the masseuse's attention. Although she fiddled with the AC, either she did not know how to properly adjust the temp, or the unit simply was not working correctly. Regardless, it remained warm and uncomfortable throughout my massage. Also, the lighting inside the studio was not dimmed and was overly bright for massage purposes - not very conducive to providing a serene and relaxing ambience for a massage. 2. I requested a deep tissue massage with special attention to my neck, left shoulder and lower back as they felt very tight and knotted. Rather than a controlled, deep tissue massage, I experienced what at best can be described as a rub down. No kneading of muscles, no extra pressure or concentration on the problem muscles I requested. Moreover, she did not use massage specific oils. Rather, she used some type of cream/lotion that I did not care for. The masseuse had absolutely no concept of muscle insertion points. When brought to her attention that she was not concentrating on my problem areas, she only rubbed the muscles for a longer period of time. The masseuse was not receptive to my needs and never inquired as to my comfort level or if the massage was being conducted in a satisfactory manner. At best, her skill set and knowledge of therapeutic massage techniques was extremely marginal and amateurish. 3. As she was the only masseuse on duty, she left the room on 4 separate occasions during my massage session. The massage was interrupted 3 times to answer the phone, one of which was for a personal call. She was also interrupted once to deal with a walk in customer. This was very disruptive and annoying. At no time did she offer an apology for the interruptions. She left the massage studio door open to deal with these issues. Not only was this an infringement of my privacy, I could also clearly hear all of her conversations. Because of these interruptions, my actual massage time was more like 45-50 minutes, not the 60 minutes I paid for. This lost time was never added to my massage session. 4. When I was laying face up, I noticed she was constantly looking at the clock. It was evident she was not focusing on me or concentrating on the massage and was in a hurry to finish. Moreover, in addition to the 10-15 minutes I lost due to the constant interruptions, she concluded the massage approximately 5 minutes before my hour was completed. At that point I said nothing as I was already quite annoyed and frustrated with the entire process and wanted the massage to end and get out of there. 5. Upon paying for the massage, the masseuse never thanked me for coming in or for my business; did not say goodbye, or wish me a nice day. This exhibited to me a total lack of gratitude and proper customer service etiquette. More importantly, she left me with the impression that she did not appreciate my business and could care less if I returned. Final analysis: Since this is a new business, and given the masseuse's unpleasant attitude and deficient customer service skills, coupled with a very poor quality massage, I cannot foresee how this business can be successful. Moreover, Summer Spa advertises on its website that it is a "new business" but their masseuses have "many years of professional experience." Their "professional experience" was clearly amiss during my massage. As previously stated, the masseuse's skill set and level of therapeutic massage techniques was extremely poor and amateurish. I have received countless massages through the years and am very knowledgeable of excellent quality massages. This was the absolute worst massage and customer service I ever experienced. This was my first and LAST visit to Summer Spa. I will never return and cannot recommend this spa to anyone. There are many excellent therapeutic massage venues in this area staffed by professional and caring certified massage therapists who are very grateful and truly appreciative for your business. read more