You sit in the waiting room for 2-3 hours only to be seen for less than 5 minutes. So I found the lithia springs office, quicker to get in and out but they accuse you of all kinds of bullshit and treat you rudely. If I could give zero stars I would. read more

Dr Gerald Chai DO is the best! I've only seen him twice so far but he treats me as a person! Not a patient and def not a number! Now SUMMIT as a whole? They have and keep the same doctors! I've been places that change drs every 2 years and like to rack my bill up. Not Summit. Same doc from 2 yr ago is same doc I saw today. He takes care of me so I feel he (and they) do the same for all. Like seeing a neighbor friend that genuinely cares about what I'm going thru. read more

my insurance changed. I have called and my new pain clinic has called since February 4th to get a discharge letter so I can get the care I need. we are still waiting for it. How do they think this is fair holding up my health care & pain? This is not okay. it's a fax! I have called at least 3 times and my pain Dr office has called at least 3 times. SMH. Not fair to leave someone in pain over a discharge letter. not this long. read more

I saw Dr.C and his PA for the first time because I moved to the area. I really liked both. It went down hill from there. The meds he prescribed didn't work as well as my previous prescription. I called twice to send a message but wasn't allowed. Was told I could discuss that the next time I came in. I went in for an epidural. After waiting 2 hours I was told no that wasn't done; I'd have to wait for my next appointment. I was also told Dr.C wasn't there with no warning. Then comes in the guy to set up the IV. Never in my life have I experienced the incompetence. He stuck me 5 times and still didn't get blood. It was like he was digging for gold. I'd had an ablation about 6 months prior with another provider and there were no issues at all. This person blamed me and was rude. He decided I'd get the epidural with no sedation. After sitting there another hour I had had enough. I requested a refund and a letter of dismissal. The PA scheduled me an appointment for the next day. I was so upset I cancelled . Probably not a good idea. I faxed them a request to get the letter quicker because my meds ran out. No response. I called to ask if I could pick it up. No. They mailed it. Knowing the mail disruptions in GA; I'll be without pain medication for weeks. I've never been treated so badly in my 29 years of pain management. Absolutely do not recommend this place. It's a shame because I really liked Dr.C. and his PA. read more