Sells underweight products but doesn't do any kind of refund or exchange when you bring back…read moresomething that is clearly underweight. You can even bring a scale, weigh it out right in front of them, but apparently a difference of half a gram isn't large enough to make a difference... when the product you're buying is literally just ONE GRAM. 1 - 0.5 = 0.5 I paid full price, only got half the advertised amount, but apparently that's not enough for a refund or exchange.

Parking is a bit uncomfortable, but other than that i've experienced nothing but great prices,…read moredeals & discounts. The staff is very nice, have not had a bad experience with any of the budtenders as of yet. one big plus for me, this location is one of the few dispensaries around that offer whole ounces.

Quick, efficient, nice staff, clean inside, usually a good selection of edibles. My only complaint…read moreis the strongest topical they have is 2x more money than Rise, for the same product. They also don't seem to carry high mg edibles like Rise does.

I am a medical customer, I have had several issues with products there. They do not accept…read moreresponsibility for the quality of their products. I purchase 2 different brands everytime I go bc my brain augments quickly. I ordered them when I arrived the lied & told me I did not. I have a care provider who checks my orders & she knew it was a lie. They gave me 2 if the same & I didn't realize it. I called back but as I said they lied. They gave me a 77.00 credit bc of it. I tried the one I purchased SMALLA$$VUDS, DO NOT EVER PURCHASE THEIR PRODUCTS THEY USE PESTICIDES. HENCE WHY THEIR PRODUCT DOES NOT BURN. IT FIZZLES & GOES OUT BC ITS COATED WITH IT! Remedy would not take responsibility for the product. Unlike evwey store we make purchases from, they think thwy are nit responsible for selling poor products

Do not waste your time with this place. Even after being confronted by the Maryland Medical…read moreCannabis Commission for their mistake in my case, the ironically-named Mercy Medical Cannabis Clinic (aka Family Health Connections) refused to admit their error, and refused to refund the money they had unlawfully charged me. They had told me that when you renew your physical medical cannabis card, it nullifies your certification, and you need to re-certify, even if it's within one year of certification (as mine is). It's completely false.

Mercy Ijoma was polite, friendly, and very helpful in helping me secure my prescription, and in…read moreunderstanding the process.

I have visited with this office for three visits one was in office and two were virtual both times…read moreI was seen exactly on time and the appointments Were comprehensive, thorough and stress free! I really like seeing Ms Davis as my medical cannabis provider, she is smart and kind and has an amazing bed side manner I would Recommend her wholeheartedly as well as the entire office

I called and set up an appointment for renewal of my MMCC. The lady on the phone sounded very…read moreconfused and asked me a few questions. I explained that I already had my card and prescription I just needed my prescription renewed. She made an appointment for me a week later. My appointment was for 3:45pm and I called into zoom. I had to wait on hold until 4:07pm for the appointment to start. I did not appreciate having to wait on hold for so long. The nurse or doctor came on the calm and started telling me that I had booked the wrong appointment and that I would have to reschedule and the cost would not be $50 it would be $200. She told me I would have to allow my certification expire and then make a new initial visit for $200 and make sure I had this document and that document and I should have been told this all. Well I was not told that any of and the person who answers the phone for New Era had no clue what they were doing it was their mistake and I told her exactly what I needed but she made the wrong appointment and didn't tell me anything. There are other providers that have a more professional staff and do not charge this much and do not make you sit on hold for 20+ minutes only to tell you that you made the wrong appointment and no accountability for their staff and how unprofessional they were in dealing with me. There are plenty of other providers for this service that charge less and treat patients better than this place does.

Hannah was awesome and super helpful. Her interactions alone is why I'll continue to come back.read more

Good customer service on top of the deals! Quality products. Very good customer service. Type of…read morecare is good overall.

Ked & Ken were excellent & always are. Very helpful& informative. I recommended requesting one or…read morethe other when visiting this locations. Thanks again fellas

When they have sales, their sales are very good. Their sales attendance are very helpful.read more

Reminds of cellphone stores in early 2000. All up my butt wanting to help me, pretty bags and…read morewrappings, but all i want is a cheeseburger......HATE MD cannibis stores! Would love to pop in and out in 10 min, but that is IMMPOSIBLE! Speant 45 min at store open at 9 AM today to buy 1/2 z of flower. Prevsuosly, I only had to hang out with my dealer for 30 min or so 20 years ago, and I liked him better. Don't EVEN say it's MD law.....Every cannabis store in state has diffenernt rules...perhaps is county? Stop blaming on State! Rules for stores vary from 3+ miles away. HATE MD cannibis stores!

Great deals and great employees and love how they always have special promotions they text you.read more

If you're lucky enough to be helped by David at Gold Leaf, you're in for an incredible experience!…read moreDavid consistently goes above and beyond to make every customer feel welcomed, valued, and taken care of. His customer service is truly top-tier! Professional, knowledgeable, patient, and always delivered with a genuine smile. What stands out most is his ability to handle customer concerns and resolve conflicts with ease, kindness, and professionalism. He has a way of turning challenging situations into positive experiences, making sure everyone leaves feeling heard and satisfied. Beyond his outstanding work ethic, David has one of the biggest hearts you'll ever encounter. He genuinely cares about people and it shows in every interaction. Gold Leaf is incredibly fortunate to have someone like him on their team. If exceptional customer service had a face, it would be David's! Thank you, David, for always going the extra mile and making every visit a great one. You are truly appreciated!

I actually cannot believe how good the ratings are. You can order ahead or pull up and walk in…read more... No matter what, you'll be there for 20 min minimum. I'm not here to hangout, I think I can speak for everyone when I say I'm here to pick up my stuff and leave. Just like when you go to the liquor store, I want to pick it up and go home. It's a "designer" dispo, that makes the lobby feel exclusive, so you don't mind waiting 40 min. There are legit 40 people on a shift not doing shit, fr counted about 24 people in the back. When you finally get back to make a purchase you have to look off an iPad, barely anything is displayed. THEN they can't even turn around to grab the product, they have to message someone upstairs to bring it down. The person upstairs packages the products very nicely, just for the sales person to unwrap it, show it to you, and then take 5 min to try and wrap it nicely again. This sales model is so dumb. I have also order ahead online, sat in the car for 37 min. Why would you come outside without the product and card reader. You tell them what spot your in from the link to your order, so why would you come out to the car empty handed ask who I am and take another 10 min to come out with the product and card reader. But mind blowingly people love this place. I say go to an uglier dispo, get in and get out.