I fell, broke 8 ribs in my back--spent max time covered by Medicare. This place was best rehab…read morepossible!

It's been two weeks and still not fixed every time I come in I stop at the front desk and let them…read moreknow about it and they tell me they're gonna call maintenance right then and there I have not seen maintenance at all

A shout out to Tobe, who creates wonderful meals daily. Sante's chef daily has delicious meals with…read moregreat taste. Sante is a wonderful place to be for rehabilitation. my husband has been there three times and with the therapy departments has gotten better each time....

I just brought my husband, John Henry, home after 2 1/2 months of surgeries and rehab care. Sante…read moreof Surprise was our choice, and we are thrilled at his recovery. John was in rough shape when he got there, broken L/ankle and R/hip. He was frightened and had a hard time swallowing and the staff gathered around to make him feel welcomed and cared for. Tobe and the dining staff really went all out making sure he got food that he could swallow and just really pampering him during his entire stay. When we would have lunch together in the dining room, the wait staff and often Tobe also welcomed us and took excellent care of our meals. The Office staff was gracious about holding John's room when he had to go back for a second ankle surgery. We paid for the room but it relieved his anxiety knowing that he didn't have to pack up and start over somewhere else. The nursing and therapy staff were wonderful. Without them, John would not be walking with a walker and getting around as amazingly well as he does. I wish I knew their names so I could shout out, but I just want to tell them They Rock! Whenever I go to a public place, I check out the atmosphere and cleanliness, and I have to say the maintenance and cleaning staff do a 5-star job. The buildings and grounds are immaculate! I am happy to recommend this facility to anyone who needs a kind, entertaining, and beautifully kept Rehab Facility. Thank you all from the bottom of our hearts. It took some time to get John up and running again (I won't let him run yet), but all of your dedication and friendliness is why he is home tonight.

i went to rehab hip surgeries - very happy with the techs there, very pleasant atmosphere.read more

This practice is exceptional. I am a physical therapist myself and am blown away by the expertise…read morein development of a customized plan of care matched with the most professional individualized treatment. Plus the office staff is friendly, helpful and efficient. Wish I could give them 10 stars!

My chiropractor had recommended True Care Therapy due to the fact I had recently had back surgery…read more( laminectomy L2/L3 and L4/L5) . My wife and I are snowbirds from Oregon . I was fortunate to schedule 7 visits to feel comfortable enough to make a 3 day drive back to Oregon. I've been to several therapists in the past . One for tearing my hamstring. Several others for back issues. By far, True Care has been the all around best. Raymond Popp the owner ( Ray), showed me right from the start that he wasn't the typical therapist who would just show how to do the exercise and walk away without any engagement. Ray would also do extremity manipulation on my legs when they were sore or tight. I haven't had a therapist show me that kind of care and knowledge about their craft. The staff was great too. They were friendly and would accommodate me with water and good conversation. If you're in need of any kind of therapy I highly recommend True Care Therapy and Rehabilitation.

I have been going to True Care for last couple years when needed. Raymond and team are awesome. I…read morecan't recommend enough for PT care!

Everything is wonderful. I'm healing. Fantastic. Therapy is intense but it's for my own health…read morereasons. The techniques that are used here are very up-to-date. The programs are Right on point for my needs to get me back to her. I need to be treated more like a family member than you are a patient when you need something. They are right here right away to 10 to my needs. I would recommend this Hospital rehab rehabilitation center to everyone and anyone who needs to heal properly and quickly the day Nurse's night nurses CNA's. Everyone is very very much appreciated by myself and my family so all of you out there they read this and have family members or even yourself that need that extra help. This is a place to come to sincerely yours Nancy Caoili.

My son was recently at Banner rehab West after being hospitalized for 3 weeks. When I read the…read moreamazing reviews I admit I was skeptical. I was wrong! The care he received here was unbelievable. From smiling Victoria at reception to every single nurse, doctor, PCT, therapist and pharmacist the kindness and expertise was unbeatable. I never had to ask for something's twice, actually I never had to ask at all.. they had it all taken care of. I will recommend this place to anyone and everyone who needs it. Thank you so much for your stellar care.

First off, I would like thank Seneca Dixon (who is a gem for Boswell) for all of her help relating…read moreto my sister. Boswell Transitional Care of Cascadia is a great rehab center. Caring staff, very clean, good food. Weekly or bi weekly meetings with nursing staff providing updates via phone. Highly recommend for care.

My husband was in this facility for a couple months. They let him sit in his dirty diaper for…read morehours. Wouldn't come when he rang the bell. Everyone was pretty good but some of the nurses like beth. She was rude and tried to make me look stupid. Also a cna there named Sandra. Mean. I since took my husband home.

This review is based on some shameful business practices that I experienced with my loved one in…read morerehab at Grandview. My loved one had bought into Grandview's CLC, which gives her the right to stay in Grandview rehabilitation. She planned her surgery and rehab stay for more than six months. Yet, no one at the rehab seemed to be aware of her contract with Grandview, nor did they check, even though it was clear that she was a Grandview resident. Instead, they tried to discharge her, and they aggressively sold an in-home health care service that they had a relationship with, even though this was not in my loved-one's best interests. This continued after I told them she was covered for her stay, asked them to check her contract, AND it was confirmed that she was covered under her Grandview contract. Still, they tried to discharge her and sell her on Opulent Home Services after it was clear that she should not be discharged and that it was covered by her contract. I had to advocate for her for three days in order to get them to fulfill her Grandview contract. I am 100% sure that had I not been present and persistent, my loved one would have been discharged and sold in-home health services, which were against her health needs. I worry about those who do not have someone to advocate persistently; based on my experience, Grandview is not to be trusted to do the right thing, only the thing that they are selling at the moment. On another note: Grandview rehab's staff is excellent, cheerful, and always in a good mood. But, it doesn't matter how great the staff is if the administration needs constant reminding to fulfill their contracts. I am left very clearly knowing that the Grandview administration is not looking out for what is best for my relative but rather maximizing their own revenue. These are not appropriate or reasonable business practices: CLCs do not work if they do not have the best interests of their residents in mind. Those of you with loved ones at Grandview: beware! You need to advocate constantly in order for them to fulfill even the basics of their contracts.

My father was placed in this facility, with the understanding that is was a Rehab Facility. As a…read moreSKILLED Nursing facility it provided 30 minutes a day, 5 days a week light exercises, but this is in no way a Rehab facility. Severely under staffed with many individuals who definitely do not want to be there! The facility is nice and clean. This is the place you take your loved one to if you don't care if they just lay around all day starting at their feet or the ceiling! There have to be better places out there. And it is a shame because they do have some very good people working there, but they are outnumbered, trust me, by those who are only there for a paycheck.