We recently toured this facility and the cleanliness and friendliness were amazing. We learned…read morethere is full staff around the clock including doctors as needed .. We were very impressed with all staff that greeted us and educated us as we toured this wonderful facility

I a was not happy while in rehab there. The food was barely paletable. Two of my meals were not…read moredelivered and was offered a cold sandwich pre-made at nurses station. Other times I ordered coffee with my breakfast and not on tray. I thought the staff was not attentive. I used call button to get help to use bathroom. Sometimes I had to wait more than 10 minutes to get help; I was more than uncomfortable. My therapy was good. It was recommended walk 3hrs a day. I was frustrated because I couldn't get the required walking done. PT gave me 45 minutes with not much walking. I will not return nor recommend

My Mom spent sometime and was very well taken care of. The staff were helpful and showed genuine…read moreconcern for my Mom's well being. If we ever have to be checked into a Rehab facility, we would choose Surprise Health and Rehab again. Thank you to all who helped my Mon while in your care.

It's been two weeks and still not fixed every time I come in I stop at the front desk and let them…read moreknow about it and they tell me they're gonna call maintenance right then and there I have not seen maintenance at all

We brought our mother, Betty, to your facility on July 17th or 18th, and I want to extend a…read moreheartfelt shout‑out to CNA Sandra, OT Kelly, OT Raul, and PT Bert. You can have the strongest brand name in the industry, but without a truly dedicated staff, excellence is impossible. Sandra, Kelly, Raul, and Bert are anything but ordinary. My mother has been very weak due to the number of medications she's been on, and your team has done a wonderful job reducing some of them. The real gold stars, however, belong to these four incredible caregivers who, when Mom tried to skip OT and PT, kindly, professionally, and skillfully encouraged her to get out of bed and participate in her rehab. Every morning, Sandra helped Mom out of bed, into her wheelchair, and guided her through brushing her teeth and preparing for her therapy sessions. The food and food service team is surprisingly delicious and outstanding! It takes a special kind of person to stay positive, patient, and motivating day after day. Sandra, Kelly, Raul, and Bert, embody those qualities fully, and our family is deeply grateful. The food service team, and medical staff A+ too!

Had a wonderful tour with Tammy to see the facility. The facility was very nice clean very…read moreinviting. The workers extremely helpful a friend will be coming here for rehab rehabilitation and we came to check it out and very happy with what we see. Thank you so much and again Tammy who works at the front desk is awesome.

i went to rehab hip surgeries - very happy with the techs there, very pleasant atmosphere.read more

This practice is exceptional. I am a physical therapist myself and am blown away by the expertise…read morein development of a customized plan of care matched with the most professional individualized treatment. Plus the office staff is friendly, helpful and efficient. Wish I could give them 10 stars!

My chiropractor had recommended True Care Therapy due to the fact I had recently had back surgery…read more( laminectomy L2/L3 and L4/L5) . My wife and I are snowbirds from Oregon . I was fortunate to schedule 7 visits to feel comfortable enough to make a 3 day drive back to Oregon. I've been to several therapists in the past . One for tearing my hamstring. Several others for back issues. By far, True Care has been the all around best. Raymond Popp the owner ( Ray), showed me right from the start that he wasn't the typical therapist who would just show how to do the exercise and walk away without any engagement. Ray would also do extremity manipulation on my legs when they were sore or tight. I haven't had a therapist show me that kind of care and knowledge about their craft. The staff was great too. They were friendly and would accommodate me with water and good conversation. If you're in need of any kind of therapy I highly recommend True Care Therapy and Rehabilitation.

I have been going to True Care for last couple years when needed. Raymond and team are awesome. I…read morecan't recommend enough for PT care!

Everything is wonderful. I'm healing. Fantastic. Therapy is intense but it's for my own health…read morereasons. The techniques that are used here are very up-to-date. The programs are Right on point for my needs to get me back to her. I need to be treated more like a family member than you are a patient when you need something. They are right here right away to 10 to my needs. I would recommend this Hospital rehab rehabilitation center to everyone and anyone who needs to heal properly and quickly the day Nurse's night nurses CNA's. Everyone is very very much appreciated by myself and my family so all of you out there they read this and have family members or even yourself that need that extra help. This is a place to come to sincerely yours Nancy Caoili.

My son was recently at Banner rehab West after being hospitalized for 3 weeks. When I read the…read moreamazing reviews I admit I was skeptical. I was wrong! The care he received here was unbelievable. From smiling Victoria at reception to every single nurse, doctor, PCT, therapist and pharmacist the kindness and expertise was unbeatable. I never had to ask for something's twice, actually I never had to ask at all.. they had it all taken care of. I will recommend this place to anyone and everyone who needs it. Thank you so much for your stellar care.

First off, I would like thank Seneca Dixon (who is a gem for Boswell) for all of her help relating…read moreto my sister. Boswell Transitional Care of Cascadia is a great rehab center. Caring staff, very clean, good food. Weekly or bi weekly meetings with nursing staff providing updates via phone. Highly recommend for care.

People are nice but then I found out that shower are OUTSIDE? I hope the gal was wrong.read more

This review is based on some shameful business practices that I experienced with my loved one in…read morerehab at Grandview. My loved one had bought into Grandview's CLC, which gives her the right to stay in Grandview rehabilitation. She planned her surgery and rehab stay for more than six months. Yet, no one at the rehab seemed to be aware of her contract with Grandview, nor did they check, even though it was clear that she was a Grandview resident. Instead, they tried to discharge her, and they aggressively sold an in-home health care service that they had a relationship with, even though this was not in my loved-one's best interests. This continued after I told them she was covered for her stay, asked them to check her contract, AND it was confirmed that she was covered under her Grandview contract. Still, they tried to discharge her and sell her on Opulent Home Services after it was clear that she should not be discharged and that it was covered by her contract. I had to advocate for her for three days in order to get them to fulfill her Grandview contract. I am 100% sure that had I not been present and persistent, my loved one would have been discharged and sold in-home health services, which were against her health needs. I worry about those who do not have someone to advocate persistently; based on my experience, Grandview is not to be trusted to do the right thing, only the thing that they are selling at the moment. On another note: Grandview rehab's staff is excellent, cheerful, and always in a good mood. But, it doesn't matter how great the staff is if the administration needs constant reminding to fulfill their contracts. I am left very clearly knowing that the Grandview administration is not looking out for what is best for my relative but rather maximizing their own revenue. These are not appropriate or reasonable business practices: CLCs do not work if they do not have the best interests of their residents in mind. Those of you with loved ones at Grandview: beware! You need to advocate constantly in order for them to fulfill even the basics of their contracts.

My father was placed in this facility, with the understanding that is was a Rehab Facility. As a…read moreSKILLED Nursing facility it provided 30 minutes a day, 5 days a week light exercises, but this is in no way a Rehab facility. Severely under staffed with many individuals who definitely do not want to be there! The facility is nice and clean. This is the place you take your loved one to if you don't care if they just lay around all day starting at their feet or the ceiling! There have to be better places out there. And it is a shame because they do have some very good people working there, but they are outnumbered, trust me, by those who are only there for a paycheck.

The first night/morning they came in to change my moms bed and take her to the bathroom they never…read morecame back to get her in the bathroom even though she pulled the cord )she had to get herself back in the wheelchair and maneuver herself back to the room. Once she got a nurse to come back in and told them the situation they were quick to apologize and say that was unacceptable and it would never happen again. And it never did from then on they were good. She loved the CNA's she had namely George - Bernard and Anna as well she really liked her PT person Robert. The food wasn't the best so she says but she has a pretty picky palette so....

I was transferred from Boswell Hospital, Sun City to FREEDOM PLAZA CARE CENTER for additional…read morehealing and Rehab for a broken Hip. Everyone at the facility was EXCELLENT. My pain and discomfort was addressed by the staff and my stay was pleasant considering what I was at the facility for. My caregivers, Arsinio, Carmen and Molly were EXCELLENT. My case manager kept me advised of my coverage and my rights. At a time in my life, when I needed help the most, this was the right place to be. Thank you all for your dedication and knowledge. Bernadette....