I have been dealing with them for years!! Trying to get my last match after they matched me with several inappropriate clients. They are not a true matchmaking organization. Please don't waste your money like myself and many others have done. Contact the Better Business Bureau. read more

They gave up on me after my 4th date... I spent $10,000 and still have 4 more dates and 1 coaching left. They gave me a number to call and the line was no longer in service. read more

$6800. 20 months. 2 matches. Signed up at 69 and soon to be 71. This is nothing but intentional misrepresentation / scamming. We know who they are. We know where they are. They should be in jail. Here in Florida they are primarily stealing from the elderly population. Run from these folks and don't look back. I moved to Naples, FL at the end of May, 2021. On June 16, 2021 I made a payment of $6800 to Sun Coast Introductions, LLC in Bonita Springs, FL for up to eight matches who met my short list of criteria (must be a golfer; also honest, fun, financially secure). Erin explained that she hoped it wouldn't take eight matches to find a good match for me. During the three day reconsideration period, I sent an email to Erin to confirm that my expectations were realistic - that there were folks in their current database who would actually be good fits for me. She responded back in the affirmative: "your expectations are very realistic and you will find success here". A couple of weeks later I received a match from Alycia. The match was Bob and I drove to Cape Coral to have lunch with Bob and quickly learned he has never played golf and has no intentions of trying to learn how to play at this age in life. Alycia was apologetic and agreed that Bob should not count as a match. Then along comes Harry He was very pleasant and has played golf but he rarely plays - every month or two. I am still looking for a golfer. Harry and Bob are not golfers. After that I got a call that there was a possible match for me. I asked "is he a golfer?" She did not know but would make a call and get back to me. I then heard from her that he plays putt putt. I explained that putt putt is not the same as golf. Then in January 2022, I actually got a real match. Jim plays golf two or three times per week. We went out a few times. It didn't work out but it was a real match. After a couple more of their failed attempts at a real match, they finally came up with a second match. There was never any hope for that one but he qualified as an actual match. Nothing since then. For $6800 there is no one who thinks that two matches over 20 months is acceptable. And who knows if or when match #3 would ever come. At this rate, I might well be dead before they ever call with another match. They say there just aren't any golfers. Well we are in the golf capital of the planet. I pointed out that this relationship was not working out and that we should come to a fair resolution. They have no interest in doing that. They simply plan to keep the money with continued non-performance. At this point a business owner who cared at all about their clients and their service and their reputation would apologize profusely that they have wasted 20 very valuable months of my life and provide at a minimum a prorated refund of my payment or $5100 (75% of $6800 - they provided two matches rather than eight). They insist that there is no deadline on when they can find matches so who knows - maybe they'll reach out to me in 2044 with the match of a lifetime. They are not concerned at all about demonstrating honorable intentions or respecting honorable expectations or living by a very reasonable spirit of agreement. It would be impossible to find a worse matchmaker company. They are scammers hiding in plain view. read more

Abhorrent service that preys on the loneliness, vulnerability, and naivety of seniors. My father paid $10,000 for little more than a personality test and a couple phone numbers. read more

0 stars for this business!! After the interview, and paying $2,500 , I felt excited that they would help me meet someone. It was a comedy of errors from there. They had my age wrong ( adding 10 years). This company will not refund any of the money even though I have been very unsatisfied with their service. I was told that they won't refund any of the money. I went on Match.com and have met a great guy, it was $30 for one month!! Save your money and go online to a reputable app if you want a real relationship!! This company preys on lonely people!! Don't make this expensive mistake!! read more

This company promises the world and delivers less than nothing. don't waste your money even if they offer you a "great deal" or "just for today because we want to help you". I'm not an easy sell but I sure got scammed here. The "matches" are apparently age and race based - otherwise not even close. I rarely leave a bad review and I gave this company MANY chances to make things right. I'm always professional and non-combative so there's NO EXCUSE for them except they are here to TAKE YOUR MONEY AND RUN - which is what I wished I had done instead of signing up. the algorithm is the same as any online app this one just cost thousands dollars instead of a few dollars and nothing to show for it but a credit card bill. read more

I signed up last Feb., 2023 and specifically told career coaches I only was interested in a Christian non- denominational believer. I also said I prefer my age or 3 years younger From Feb.2023 to almost September, 2023, I received two matches only which certainly did not meet my criteria. One person was not a believer and told me there is certainly no heaven nor hell and only spoke about this the entire time. The next match was 8 years older than and did not even attend church at all! Everytime I try to contact Oliver to discuss a refund, I never received calls back at all. I have emailed several times about a refund. No answer. Yes, this company is a scam and I plan to dispute the entire amount for $2000!!! They should be shut down for good!!! Very dissatisfied client de read more

STAY AWAY FROM THIS COMPANY. They do not care about you. You will call, call and call and rarely hear from them. They promise the world on the first meeting and then it is hell. THEY ARE TERRIBLE IN EVERY WAY!!!!! read more

This is the most unprofessional experience I've ever had. The "intake coordinator" uses a lot of small talk and empty promises to ingratiate herself with potential members. She also made it seem like she was the best line of contact, but that was absolutely not the case. My only match was outside of my paramenters as far as age is concerned (which I mentioned, was a very important factor to me.) I had no idea who my matchmaker was - I got emails from 4-5 random people that I had never met. There was never once an introduction to my matchmaker or an explanation of how the process works. When I complained and asked for help, they kept telling me "unfortunately there's nothing we can do." I'm a business owner and I am appalled at the way they run this company. If a client of mine is upset, I do whatever I can in my power to make them happy. There is someone at that company who is capable of offering me a refund, and I won't stop until I get it. STAY AWAY. read more

This is a big rip off they are scammers. Never fulfilled their contract obligations. I am considering filing a lawsuit against them. Horrible how they pry on people's emotions. read more

I contacted this company as a way out of the typical "online dating" circus. They claimed to be personally investing in matching clients based on real needs, wants, and compatibilities (including desire for marriage, children, etc.). After going to their informational-gathering meeting, I paid over $7000 to sign up, hoping this might be the way to meet my future husband and father of my children. However, when I called to cancel the next day, they basically refused to honor the 3-day cancellation policy. Instead, they made it sound like this was my last chance to find someone and pushed me into keeping the contract (even though I was dating someone at the time and told them this). They seemed to NOT care I was already in a relationship. This is completely COUNTER to what they said about NOT accepting clients who are not ready for real relationships. I was already in a relationship. Instead of a caring group of matchmakers, I found that this company is only interested in charging exorbitant prices (over $7000) to "match" you with people who are NOT compatible with you. For example, I very clearly stated my goal was to get married. Yet each 3 of the dates I went on revealed that was NOT their goal. Moreover, I found out that none of my dates was interested in having children. To the point that one nice man apologized to me for the fact that the company mis-matched us. The company's response was to do nothing. Absolutely NOTHING. They said that since I had accepted 3 dates, they flat out refused to refund any money. Even though ZERO of their matches fit my criteria for a relationship. Their "compromise" was to get me to "gift" my remaining dates to a family member or friend (why would I want to give someone I cared about a crappy dating service???). They also suggested I sell the remaining dates. Who would buy these dates when they are not even on par with what anyone is looking for. Save your money and just go to a dating site. For more, see my filing on the Better Business Bureau: https://westflorida.app.bbb.org/complaint/view/67530838/c/27ny33 Highlights in dealing with this company: 0) Their customer service is absolutely terrible. 1) I asked to be sent a copy of my contract, which I never received (and still haven't received to this day, despite several requests). 2) I was assured there would be many high-quality candidates that fit exactly what I was looking for. 3) I had indicated that marriage and children are non-negotiables. 4) Sun Coast Introductions didn't even bother to ask if prospects wanted to get married, offering me literally nothing beyond what I could get on Tinder. 5) Fundamental non-negotiables (desire for marriage, children) of what I wanted in a match were completely ignored. 6) Sun Coast even got my basic information wrong (at 5'10" 125 lbs. they rated my body as average). 7) They told me Sofia, a lawyer from their legal team, would be in contact with me. She never contacted me. At this point I am forced to turn to legal action. read more

I's like to not give any stars as they don't deserve even that. there couldn't be a worse match-making company out there.... they do not return phone calls (I've been a member for almost 1 year), this time I've placed 9 phone calls and none are returned. I send e- mails and texts and none are returned. I've had 6 dates and not one has met my criteria, they've been terrible from 1st date on... unattractive, boring, too old, nothing in common. One has been good. Run from this company, don't be fooled by there sales pitch, in fact, i don't know that they're even in business anymore, they don't call me back so I'm assuming they're out of business. Save your money, it's a lot read more

What follows is my opinion about events that involved me. Therefore, for legal reasons you are encouraged to do your own due diligence. NOW, my opinion. Communication rates a 2 Accuracy of matches rates 2 Response to my feedback rates 0 Details. I told them I don't want to date some who only visits Naples. I wanted only full time residents. They sent me with a woman who lived inNY and runs a biz there. They also matched me with a woman who was, based on her disclosure to me, she was 35 lbs heavier than when she signed up. They gave the phone number to call for a match. They never did it that way before. I called her and before I got one sentence out she hung up on me. I'm not paying for a date there. My contact Alysia rarely retuned my messages. Then when I was getting very angry they set me up with someone who matched what I was looking for. In MY opinion I felt like she was meeting me as a favor to the company. It wouldn't be far from other tricks. They said they would give me another date if I would go to google and rate them a five. Watch out!! Save you money. read more

This company is only interested in your money. 3 years after signing up, they have not fulfilled even half of their contractual obligations. read more

THIS IS A SCAM SERVICE!!! DO NOT GIVE THEM ONE DIME OF YOUR MONEY IF YOU VALUE IT AT ALL. Here's what happens: You go down to the office and have a lovely conversation with Minty or some other person and they assure you repeatedly that you will find your perfect match. You are told over and over that you will meet a quality match that fits your preferences. You complete a questionnaire and tell them what you're looking for in a match and what you're not looking for. You will be reassured that they have an 80% success rate and that your match will pay at least as much for the service as you are. If you're a woman, you will be told that some men have offered to pay the fee for other women once they've matched. Sounds sweet, right? So you sign up. They say they're going to do a background check to assure you that you are going to be safe on your dates. After you sign on the dotted line, you wait a few days for your own background check to pass, then you'll likely meet someone you would never ever in your life go out with, but because you want to trust the process, you agree to a date. If, as it was in my case, the date's not a success, you hope that the next one's going to be better. You complete the survey and give feedback about your date and hope for the best. After a week or so, when you haven't heard from Suncoast Introductions, you might start calling and texting them, as I did. After several calls and texts, you might talk to them and they'll promise you a new match. Eventually, when you meet the second person, they may be physically more to your liking, but their beliefs and ideals are contrary. Bottom line: Suncoast Introductions does NOT provide quality matches or timely introductions. Cost: Varies by the person. I've seen everything from $1,000 to $5,000. Beware and if you want to give them a shot, NEGOTIATE. Results: NONE so far Attentiveness: Nonexistent Number of Dates: 2 in two months Responsiveness: VERY LOW. I've contacted the Better Business Bureau, which is full of complaints about this business and rates it an "F." Professionalism: None. THIS BUSINESS IS NOT ACCREDITED BY THE BETTER BUSINESS BUREAU. read more

I wish I had checked here before going to Sun Coast Introductions. They provided me with one date who stood me up. Nothing else. They were informed of this, but as you might guess, they still billed me for over $3,000. I do not intend to pay for no service but now I'll have to do whatever I need to in order to fight this charge. Be smart, don't go here. read more

Horrible! In nearly 6 months I got 2 introductions. Both were rude and we seemed to have nothing in common. I complained and was promised better matches with more consideration to my requests. Nothing. It has been over 2 months. I want a refund. I cannot find any contact information other than a phone number. My voice messages have not been returned. read more

This is a scam! I wish I looked at the BBB reviews before joining. There weren't enough reviews on google to warrant turning it down. In short they refuse to match you with your requirements. I explicitly stated I did not want kids and I was matched with a man with kids and 2 that wanted kids. One of the matchmakers even lied and told the man I wanted kids. They also did not deny according to the news reports that the positive reviews were paid for and are fake. read more

This site is an grossly overpriced dating scam. I paid 6,000 for 4 matches that were nothing like I had requested in my interview with Rebecca. They suck you in with their wily promises and leave you with terrible follow up, if any. the worst investment I've ever made. I have been humiliated by this bogus so called dating service. Cynthia Peters read more

Believe they have gone out of business after Covid-19. I signed up for their services in January 2019. Bad timing, I guess

This company is SUCH a joke! They waste hours of your time getting to know you, and then match you up with people who don't match you AT ALL. They don't return calls or texts! Do yourself a favor, and save your money! Go on Bumble or Match! You'll have much better luck searching on your own and you'll save a bunch of money! read more

I did the 3day cancellation noted in there contract but was in the hospital and unable to cancel in 3 days after notification of I didn't do this in time I did file a complaint with my bank requesting a investigation of charges in the 3 day cancellation policy after a conversation with them I was told to supply them with a doctors note backing up my claim and they would cancel my contract we have hipa and was told they couldn't release any information to just anyone getting a note saying I wasn't able to honor my contract do to illness wasn't going to happen now there giving me a bad time over my cancellation I'm able to supply them with the hospital stay and release date stating my condition it seems this isn't good enough for them they still refuse to cancel my contract insisting I still need a doctors note from who the hospital ? maybe I can get a copy from Florida Cancer what the hospital notes say I've been dealing with 3cancers liver,colon and prostate cancers for 5 years now how dare them not to honor my request read more

Listen everyone, there is a reason why this company isn't BBB Accredited, I read alot of the complaints from others, communication issues, bad dates etc etc. I've been through it, most of my matches didn't go past the initial phone call. I just wanted everyone who takes interest in wanting help from them, don't sign the contract, take a test run before that. Anything to not loose out on your hard earned money and time waisted that you could be trying other resources out.. thanks read more

I have tried to give this company every opportunity to prove the negative reviews wrong. I just won't happen. They are a total waste of money, fail to return calls and make promises they have no intention of keeping. Forget about their matching abilities and promises to " be a resource for any issues that come up ". I have had 4 matches over the past 17 months ( I did put my account on hold for 4 months). The first man was great but only in the country for 2 weeks. Not helpful and they would not give me credit for that match. The second wanted someone who was here in Florida full time. I made it very clear to the agency that I was not here in the summer. The 3rd match, was so far removed from my preferences that is was a waste time. And the the 4th match was great for a couple dates till he disappeared. Might be me, but I never got any feedback from the agency as to why. DON'T BE THERE NEXT VICTIM!! read more