What a wonderful small-town airport! Very clean and open. All the staff here are very friendly --…read morerental car service, Port City Java, AA FA check-in, etc. The rental car service is in the same lobby area as baggage claim, which was convenient. Our flight from SFO to Charlotte to Wilmington arrived around 11:35PM, and the rental car closes at 12AM. Luckily, because of how small the airport is, the distance from one point to the next was less than a few minutes. After picking up our luggage and rental keys, it was a short walk out to the lot. Departure was seamless. We returned our rental car without any issues. The only feedback is to avoid using the address provided online for car rental return (1740 Airport Blvd). We had to follow signs for the rental return, which may be due to ongoing construction, so watch for signage. TSA was not a concern, as there was no wait for our 9AM. flight. Pretty small. 1 line for pre-check and 1 line for regular.

ILM is perhaps the most calming airport I've been in. It is clean, small, and has a great theme!…read more Due to the construction going on, you have to walk up and down a ramp to get to the terminal. If you have difficulty walking that may be a problem, but luckily it is a ramp (not stairs) so if you need a wheelchair you can use it. The check-in area is small, but efficient. All of the airline counters are right there once you walk in to the terminal, and to your left is TSA. TSA wait times at ILM are not a problem, just in case you are concerned because of what happened for 1 month. They have multiple food options such as Port City Java, Jimmy Johns, a market for snacks and drinks, and a great restaurant called "Riverwalk Bar & Grill." There are 9 gates in the terminal. Our flight to Atlanta was delayed, but luckily we could hang out in the atrium and listen to some live music! If you decide to fly out of ILM you will likely not have a problem. This is a great airport!

The worst airline I ever tried to fly with. After 8 delays and waiting at ILM airport for almost 8…read morehours trying to get a flight to Long Island ISP. They kept coming up with ridiculous excuses 'The plane went to the wrong gate, its bad weather, the plane was late leaving Baltimore, The pilots were over hours." After all this they had the nerve to offer us pretzels. The delayed the flight two days and that day they added 3 more delays. We were supposed to leave at 8am we left at 3pm no one at the gate counter till 10;30 then they tell us were waiting on pilots, How unprofessional this airline is, There customer service if you try and call is even worse you would think they have one person answering the phone. When i called they said you have 121 people ahead of you. Spend the extra money fly on another airline you will be happy you did. On my return flight they pulled the delay stuff again so i would up renting a car to get home. So to get home with rental car ,hotel gas tolls it was $600 all because Avelo does not know what a schedule is nor do they care about their passengers. Out of 150 Passengers I counted 40! Look how empty the plane is, The other 110 passengers booked on other airlines or rented cars to get home after loosing faith that this plane would fly.

Worst airline I have ever used!!!! DO NOT FLY WITH THEM!!! Our flight was delayed for hours for…read moremaintaince and because of this was enevitably cancelled due to impending weather conditions. They then had the nerve to give a 150 dollar vo​​​​​ucher and a little apology. If you love your peace of mind and your family DO NOT FLY WITH THEM EVER!

Even with the air conditioning out at the ILM Airport, the Delta staff were awesome, as they always…read moreare.

Discovery flight was so fun! Affordable pricing, kind, and knowledgeable instructors. Perfect gift…read moreto get for yourself or your adventurous partner.

I am highly disappointed with Brunswick Air and I will never recommend this flight school to…read moreanyone. My story with them started on Jan 23. 2020. During the old Management/Owner. During this time, I took my first flight with 1st CFI which was about 45min, I asked a ton of questions as to who would be my flight instructor, how long it would take and the cost. I was advised that the flight instructor will depend on a few factors, My schedule and compatibility. Great! On my second flight I was introduced to 2nd CFI, an older retired military pilot, we hit it off right away, during our first flight he introduced me to a few maneuvers, Slow flight and S-turns, he then asked if I have ever flown before, I advise just as a passenger. Things went well for the next 5 flights, Then Covid hit, for 3 months the school was closed. On 5/14 /2020 the school opened up and I was called, at that time I was advised the 2nd CFI would not be coming back so they paired me with a Younger CFI, I was concerned about this and because I began with 2nd CFI and already had time and money invested. It was explained to me that my log book will tell the story and not to worry because I would not have to start all over again that the new 3rd CFI will just continue where I left off with the 2nd CFI. I said OK and began working with 3rd CFI. We had flown from 05/14 /2020to 08/24/2021 fly approximately 3 to 4 times a month with some cancellations due to weather, maintenance and other life events. On 08/24/2021 we were scheduled to fly to Conway but I was advised that it would be my last flight with 3rd CFI as he was picked up by an airline which was great for him but my concerns grew once again, because I would have to work with yet another flight instructor. The next three flights were with 4th CFI, which was one of the worst instructors I had encountered in any profession. On the third flight I cut the flight short because he was too cavalier with safety and more concerned about building hours for himself rather than instructing. I had a conversation with him and provided him some feedback and explained that I cannot fly with him. At this point I was going to go elsewhere, the original owner at the time, apologized and got a new instructor and again my concern was time spent on training and money. She introduced me to my current instructor 5th, I was with him a few times and we also hit it off well. Here comes the hammer, the original owners decided to sell and retire, I was again concerned because I had accumulated 49 hours of flight training, 13.72 ground training and spent $10,785. Again, I was told not to worry that my logbook will tell the story and not much will change. Now 60.4hrs flight time, 21.64hrs ground a total of 82.32hrs and $13,720 spent, I was once gain mislead, the new owner has implemented a new process 6 months after he took over and without notice. According to this new process I am only now 30% completed and my instructor stated that unfortunately the time I spent with the school and instructor prior only will count as experience only. I didn't understand, experience comes from flying; I am paying them to teach. This feels to me as once the new owner took over everything prior is a wash. Now I am stuck, this is horrible.

Unfortunately my flight got cancelled and I was stranded at the ILM airport. The airline did give…read moreme a hotel, food, and taxi voucher. The taxi voucher was for Port City Airport Transit. The gate agent was able to call them directly from my gate and let them know I'd be walking out. The driver was pulling up as I walked out so I did not have to wait at all. Smooth ride to the hotel. I was able to text to schedule my 3:45am pick up for the next morning. The driver in the morning arrived a few minutes early and again another smooth ride to the airport. The vans were clean and the drivers were great. It was so nice to get such good service in an otherwise kind of stressful situation of being stranded. Would recommend.

From the owner: Offering a fleet of pristine vehicles for your next airport transfer – because you deserve a…read morestress-free trip.

I'm not too impressed with these small airport National Car Rental locations which don't have the…read moreEmeral Isle. In this case, I got a somewhat decent vehicle, but service was barely OK when picking up the vehicle. Hate waiting in line for no reason... I wish they could find a better way so that I can just go to the lot and jump into a car. Bringing it back was horrible... I couldn't find the rental car lot. I just winged it and eventually ended up at the rental car return. I mentioned to the guy checking me in that the signage was horrible and he agreed. I get that there's construction going on, but if he even knows there's a problem, they should fix it! Put up some temporary signage to help out. The car was OK, but I really can't stand driving a Jeep Wrangler. I didn't know what I got until I got outside. If this were Emerald Isle, I could have picked what I wanted.

Cqll center can't answer simple questions. They are awful to work with. Tried calling and asked…read moreto connect to the actual office, they can not help. They also confused the dates, so frustrating!

If you are looking for a travel agent, you have found one! Professional, Personable, and Prompt…read more Jessica was excellent throughout the entire process! Thank you for being so awesome! Easy to work with, and answered all of my questions like a breeze! Thank you Jessica!

I am one who usually plans my own travel and cruise, but I hit a snag this time; so initiated the…read morehelp of a travel agent. Anycruise Travel seemed to have good reviews and experience. I called and received an immediate person - no dialing this number or that. Jessica went right to work to arrange the cruise and airfare my husband and I needed - all very smoothly. Then a few days later, additional family wished to join us. Backed to Jessica to arrange which was not as smooth, but not the fault of Jessica. Rates and availability of cruise rooms and especially air flights change daily. Changes had to be made, but Jessica did her best to arrange both cruise and air to all of our satisfaction. Thank you, Jessica!

Most amazing air tours sights to see the waterfront. We were picked up from rocket point and had…read morethe option to follow one of their routes or make our own! Great date idea - landing on the water was smooth and I don't think we ever went above a couple hundred of feet! Saw the battleship, downtown, all the bridges. Professional pilot and seeing the town we love from a view point I would have never known about. I love seaplanes! Good job Aqua Aero! Will definitely come back.