Aaron responded promptly and quickly diagnosed and sourced repair parts for my Hot Springs spa. He…read morepresents significant experience/expertise across many types of spas. A welcome find and repair or service resource since my selling Hot Springs dealer is not providing ant service.

From the owner: Family owned and operated. We will provide personal care and attention to your hot tub for both…read moremaintenance and service. Our experienced and certified staff can diagnose any electrical problems including issues with your heater, fuses, pumps, control panel and circuit board and more. In addition, we can fully diagnose and repair any plumbing problems from major freeze damage to a slow trip or leaking seal a Jacuzzi certified technician will ensure that your spa is in excellent condition so that you can relax and enjoy your spa! Col 3:23

These folks are great. They respond to every request timely and professionally. After two years…read moreof headaches and lots of algae in the pool, we switched our service to Paragon and they cleared up the problem in two days. I couldn't believe it, and the fix cost less than $100. It's been sparkling ever since.

Paragon is everything you want in a pool company. They come out promptly, show up when they…read morepromise, are friendly and explain everything, charge reasonable fees, don't mark up equipment unreasonably, and STOCK EVERYTHING IN THEIR TRUCK. It's incredible. I have had a number of problems with my pool in the year since I moved in, and they have had every hose, washer, o-ring, or pump I needed with them, no second visit needed. And that's frequently without giving notice of the problem. And they don't have insane markups on their materials. No, they aren't the cheapest source for chlorine tablets and the like, but you wouldn't expect someone coming out to your house to be. But their prices on mechanical equipment and parts are cheaper than having someone come out again. It's the exact opposite of the tradesman who shows up, diagnoses the problem, then doesn't fix it for a fortnight until he has the materials and can get you on his schedule. I can't recommend these guys enough, although I shouldn't, because then they will get busier.

Enlisted this company for their valet pool service, as they were already servicing the pool in a…read morenew house that we bought. I didn't know anything about pools and wasn't living in the house and so was relying on their services. But this company proved to be unreliable, unresponsive, and low quality in terms of service and manager team. There's too much to say so I'll try to summarize - 1) will almost never call you back. left 5-6 messages for the valet service, and only called back once over the 6 weeks or so. same for the general line, and no one ever called back from there. the only way i managed to get through to anyone was calling repeatedly. Maybe once Tristan (?) called back with more info like he said he was going to. Generally unresponsive. 2) valet team unable to recognize that pool is no longer clear and should probably be shocked. i told the teams over and over again that i am new to pools and need their help and tried to learn from them what i could. i tried to be there for every service, and i even tipped them at times bc they were always patient and tolerant of my questions. but in retrospect the pool was becoming cloudier and they did nothing about it and kept telling me it was good to go. 3) the valet team lead doesn't know what she is doing - i sent her a picture with algae on the walls (uploaded separately) the day after the team serviced the pool and she told me it was from heavy use or dirt blowing in. none of which makes sense as i explained to her that dirt doesn't accumulate on walls and we don't live in the house and use the pool much. she doesn't have enough knowledge to process that, or to know what algae looks like. 4) the pool turned green after this despite two visits within days of each other, and she said it was my fault, and that their only job is to keep a pool clear, which also they did not do. i scheduled a service call to address the green pool, and she decides to deliberately screw us over and fire us as clients the day before they are meant to arrive because i complained about the quality of their service and inability to know what algae on the walls looks like. 5) there's a host of other things that went on including low water levels and a possible leak (which their valet service failed to understand). their inability to actually figure out the leak despite sending out a team (fixed by a different company i found), shutting off my pump and not telling me, servicing the pool multiple times in a week and still having an algae problem immediately following their service day. - During this process I even emailed her saying, this would be a lot easier if we could just talk on the phone, and still no phone call. Turns out she is one of the owners of the company and even the valet teams were face palm-ing at how bad she is at her job. - they are so unorganized that even after she fired us as clients, the valet team still came out to service the pool on their usual day. - if you read some of their responses to poor reviews you can see how unprofessional they are. - the only consolation is that they refunded me for the "leak detection", which was a failure, using an air pump that kept a poor seal. I asked for the last several service visits to be refunded since they were clearly ineffective. that one service they refunded was just a small percentage of the time and money i wasted on this company. Since you can't argue with people who don't care that they don't know what they are doing, I left it at that. I would stay far away from this company. In the google review you can see the obvious lack of knowledge in the pictures.

Great place to come get your water tested. The owners were very friendly as well! Highly recommend!read more

Best pool service! I tried 3 others wasted my money. Finally my family and I were able to enjoy my…read morepool! Thank you! You're the best.

From the owner: Vivid Waters Pool Service is dedicated to providing excellent customer service as well as thorough…read morework. Keeping your pool clean, clear, and functioning properly is our top priority!

Poor customer service People working there who don't know…read morewhat they are doing. Cluttered store Workers don't want to take responsibility for their "suggestions" for your pool.

They installed my pool two years ago. So far so good. My…read morebackyard had a sever slop in the middle of it but they had no issues. Only suggestion - they should remove any ground they dig up. I rather pay a little more for them to remove it after install, then to have it siting on the property until you hire someone else to remove it or take the time out your schedule to do it yourself. Just saying. Otherwise - so far so good.

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

He was fantastic and helpful on the first visit. We followed his recommendations and after that had…read moreour water tested go get an accurate reading. Sent him the results and he replied that he was not coming back. So would not recommend

Pablo was prompt, organized, professional, personable, and very efficient…read more He was reasonably price, and he went above and beyond to ensure that our pool looked great and worked well - even though that meant working through a period of rain. He was a pleasure to work with, and we highly recommend him!

We just got a pool installed by Pablo and his crew. They were professional and very nice to work…read morewith. I would highly recommend!