Note: The correct address is 619 E 23rd St, Independence…read more Do you have someone in your life that gives you the best referrals? Well, my in-laws always know the best people including accountants, attorneys, tax preparers, physicians, etc... Three years ago they referred us to Rusty's Tax Service after we had a terrible experience with a different service. Mary Thompson prepares our taxes each year and although she sees us once a year, she remembers our names, faces, and details from previous conversations! It's kind of amazing!! She prepares our taxes efficiently and each year we are in and out within 20 minutes. The service is exceptional. From a competency prospective, I could not be more pleased. During our first interaction, she helped us revise our taxes and reduced our amount owed by more than $1,000. Our questions are always answered and advice is always available. Back to the service, the staff are pleasant and approachable. The family business feel is warm and everyone seems genuinely happy to be there even late into the tax season. We won't go anywhere else. Rusty's Rocks!

After 18 years of being a loyal client we get a dear John letter. They didn't want to keep clients…read moreafter our tax person passed. She was amazing, and knew how to treat people. Sad it went to crap after she passed. Don't bother according to my dear John letter they were not taking new clients...

This year was the first time I have used Starr's services. I can recommend them very highly. They…read morewere friendly and helpful. I was later than I wanted getting in, but they took care of making sure my filing was on time and correct. Even better, I essentially had the same documents as last year with a slight increase in Social Security. In spite of that, Starr's cost was about $100 dollars less than the much better known giant I used last year. Five stars is well deserved.

We are so pleased with Shelley and Starr tax. She is kind, efficient, and very easy to work with…read more We appreciate your help every year - always good to see you!

We've been having our taxes prepared by the same tax office for over 10 years now and when you have…read morea very professional, courteous, and extremely customer service friendly staff who take time to completely explain and complete all required tax forms ----why go anywhere else? The Noland Road Jackson Hewitt Tax office houses some of the best tax preparers in KCMO!!! No matter if its Connie or Shannon preparing or amending your taxes ---their tax knowledge is immeasurable!!!! To Connie and Shannon, My husband and I thank you kindly for your continued professional tax preparation over the years that keeps us coming back to ya!!

We have been to another tax preparer in the past, but their lack of customer service drove us away…read more Shannon our tax preparer at this location was extremely knowlegeable, did not talk down down to us and was truly friendly, funny and his customer service was impeccable. If you want your taxes done by someone who is honest and knows how to treat a customer like family Shannon is the man