BEWARE!!!*** this place helps identity thieves!! My identity was stolen and the person tried to get…read moreloans with this company MULTIPLE TIMES. I spoke with Monique and Michelle trying to find out information on who this person is and why they're doing business with this person and was told they cannot give me any information about the person using MY IDENTITY!? They were RUDE and very unhelpful. There's going to be an active investigation for this company and I'm going to be updating my police report to include these two individuals. Something isn't adding up. Why are they protecting the person that used my ssn and name illegally?? This place is shady! DO NOT USE THEM

The entire staff here is amazing-both in kindness & helpfulness! From the bank manager to the…read moretellers, I have always found this UMB to be exceptional! I also know for a fact that they promote from within; because, my favorite teller for 4 years is now working in an office as an account manager!! The drive-thru is open an hour later then the lobby!

I banked with UMB for about 6 years; I loved this small branch. Ms. Rita was the absolute best... I…read moreremember her being a teller, then an account manager, and then her telling me she was moving away (as I was telling her that I was moving away from Kansas City as well). I will surely miss her and this oh so convenient branch. It's always nice and clean inside, everyone is always so very pleasant and they even still give out the little suckers to the young'ns! Definitely bank here; and what's more: the ATMs inside of QuikTrip are mostly all UMB ATMs. That's a plus.

They have great attitude there and are very friendly and professional and do there jobs wellread more

From the owner: LendNation is more than the products and services we offer. It's what we do, but not who we are. At…read moreour Kansas City location, you can borrow money instantly with a variety of cash loans. We also provide a customer experience that is second to none. It's more than a quick application process and excellent customer service; it's treating you how we'd want to be treated ourselves. It's what you deserve and it's what we're all about. Our location has been in business since 2017. We are located at 6501 Troost Avenue, next to the Car Wash. Come visit us to find a loan that works for you, or call (816) 926-9977 today.

I had a great experience at this branch which is worlds nicer than the one at 43rd and Stateline. I…read morewas greeted by the manager Jenna right away and she was helpful as I made some account switches. This building is almost brand new and it shows, and they offer water/coffee if you want it. It took some time to go through all the questions about what kind of account I wanted to switch to, with some light up selling opportunities, but I came away with what I needed. She mentioned they were a tad short staffed but I wouldn't have noticed it, everything was friendly and efficient. I'd go out of my way to this particular branch and the way they had everything together stood out so much more than past experiences with Commerce. Five stars all r

Easy to schedule an appointment, and Yaretzy was super helpful! Love this location, I drive farther…read morefrom my home to come to this branch.

there is no rating low enough to rate this useless bank…read more customer service is zero because you can never get to a real person. If by miracle you do get a real person they know nothing about banking and usually have to ask someone more experienced. I happily closed the account goodbye for good

I've moved around a lot in my 73 years and have used many banks. Bank of Prairie Village is by far…read morethe best! It's so easy and personal to deal with them. I've met Dan the owner and he's a fine gentleman. All of his employees are very nice, professional, helpful and it's easy to think you're part of their family.

I recently moved to this bank because I was tired of just being another account at my big-box bank…read more All of the "tellers" are sit-down, as in the traditional banks of yore. Despite the fact that it's a small, local bank, its ATM cards can be used for deposit and withdrawal at any US Bank ATM without surcharge. Can't say enough about the customer service and attention I get here. Am very glad I switched.

Recently switched banks and I never thought I'd leave a review on one but this Community America is…read moregenuinely one of the best I've ever been to. The staff is always eager to help and not only are incredibly patient and fast, but sincere and very kind. Love my bank.

Recommend to all Community America users all tellers are super friendly and get you taken care of…read morevery quickly

I spent a week setting this account up for my company. Everything was good but then I tried to…read moredeposit a check by mobile. I called up nbkc and asked how do I do this. The only information given was " make sure you have a picture of the front and back of the check" simple enough right? I did just that I had a picture of the check and took a photo of that photo to deposit the check. I've done this several times at ither banks. They first wanted to mislead me and fight with me (first guy i spoke with wouldnt let me speak, and then blew up on me amd hung up the phone) saying they were closing my account because I work in the hemp industry. I explained what hemp was, that it was legal under the farm bill of 2018 and everything was good. But then they decided to close my account because I took a picture of a check off a screen because I didn't have the check infront of me amd needed to pay employees. No where on their website does it say this is not allowed and directions for mobile deposit are vague on the website with it saying "take a photo of the front and back of the check." Which I had done. After fighting with them on it they decided to screw up the time I have in my day forcing me to find another bank after I got everything set up all because I took a picture of a check for $300, not a $20,000 check, not even a $500 check. All for a $300 check after they were vague and said to take a picture of the front and back of the check. This company violated the following with their actions or lack there of; false advertising, fraudulent misrepresentation, and negligent misrepresentation from both the employee I spoke with as well as on their website. Do not bank here!

I opened my first personal bank account at First National Bank in Rockford, IL, when I was…read moreseventeen. Since then, I have had bank accounts at small, local, and hometown banks. I've had business and personal accounts at Nations (before they became Bank of America and after), Chase, Wells Fargo, etc., and NBKC is hands down the best banking experience of my life. They have mastered the art of the high, digital, modern, online, and brick & mortar level of excellence while maintaining the beauty of the hometown banking feel, where they say your name when they answer the phone. I have a business account, and they have always treated me precisely the same; with respect, humanity, kindness, and professionalism, whether I had $1 in my account or tens of thousands. Highly Recommend!