I just finished a job with Ed and the customer service and professionalism are unmatched. We…read morecovered all of the options of hardware and software to find the best fit for my business's needs. No pushing or over selling on his end, which is a breath of fresh air in dealing with these types of companies. Once I placed the order I had the product within 2-3 days (I live in AZ). He walked me through installing the hardware then patiently spent hours troubleshooting and programming my system for me. All is up and running now and couldn't be happier! Thanks for the great experience.

Wonderful company and friendly salesmen and installers. They are the most affordable in VT from my…read moreresearch. When my kids get home from school I get a notification on my phone that they are home and I can turn my lights on with my phone before I even get in the house, I love my home security system and total connect. I can go on vacation or to work and not worry about my house. Highly recommend this company and it's product

Amazing service! They installed a brand new home security system for me that I can control with an…read moreapp. They also helped me with my camera system for my home. They were a joy to work with. Would definitely recommend.

From the owner: Synergy Fire and Security is Vermont's premier full-service, non-proprietary fire alarm, security,…read morecamera, and access control company that provides design, installation, service, inspection and monitoring for your home or business. Call us 24/7.

Really shady messed up scam of a "business." Here they're Pro-Tech on their site they're called…read moreRoyal Group. Which they acknowledge. Obviously they're trying to build a new ID because of bad reviews. Wouldn't even listen to my project which was for home automation because they "might not" work with the brands. Ultimately hung up. SCAM ALERT!!!!

The best! Always super clear about the available options for security at our business - and…read moreresponsive and helpful whenever we have questions. Recommended!

Aidan and crew are amazing. I hesitate to write this glowing review lest I bring them too much…read morebusiness - that's humor people, lighten up. Alex is responsive, no nonsense, simply solves problems, in my case mostly via the Internet where he takes over one's computer, or, when necessary, at the store for heavier chores like in-depth removal of a nasty invader. As now a writer who does a lot of Internet research, I've had to use both, successfully, several times. His shop is unique and a treasure for anyone with a computer of any kind. Our larger community is lucky to have him. Rob Ezerman, M.D.

Knowledgable, friendly, dependable service. Had my computer hard drive replaced and they went above…read moreand beyond for me.

In a word: Horrible. This company is everything that a badly run business is all about. The…read moreprevious ownership seemed ok, and I was a customer for the last ten years. Things are different now. Faulty installation of sensors has produced multiple false alarms. There have been two inept attempts at repair which changed nothing other than creating more damage to the door and a mess to clean up. This was followed by multiple aggressive attempts to charge me for service calls. Customer service is non-existent. The false alarms have rendered my alarm system unusable, and they refuse to refund the remaining 6 months of a one-year prepaid bill. Do yourself a big favor and stay away. I guess there's a reason that companies like SimpliSafe and Nest are growing.

From the owner: Life Safety Systems Inc is located in Essex Junction Vermont at 16 A Morse Drive. We are the areas…read moreFire & Security Alarm Professionals. Commercial and residential sales, service and installation. 24 Hour Monitoring and competitive pricing. We are state licensed and insured.

The price has almost tripled over the past year and I was never notified of these changes until it…read moreshowed up in my bill. On 3 separate instances, I've had appointments with technicians, only for them to completely no-show. Another time, my internet went out completely, and the agent who I was speaking to was more interested in trying to convince me to buy an Xfinity phone plan than in helping me solve the issue. It's a completely untrustworthy company.

don't do it! stay away!!…read morethe absolute worst nightmare of a company horrible internet, no live people, robots hanging up on you, loops to nowhere, endless hold time. i'm ready for the class action lawsuit