Our sprinkler system lost pressure and one of the sprinkler heads began to leak on the top level of…read moreour library. I called Mountain Valley and a tech arrived in 15 minutes to track down the leak and repair. This was in a library -- any mishap with a sprinkler system would have been a disaster.

If there was a zero stars this company would get it. They were contracted to so a simple swap out…read moreof sprinkler heads in my condo building. They neglected to bleed the lines of pressure before taking the head off which resulted in my bathroom being covered in the sludge from the pipe. Then to add insult to injury they used some rags and my towels in a half hearted attempt to wipe up the mess. Then the workers did not take their trash with them. This was over 4 months ago. They did over 440.00 dollars worth of damage to my condo and now are refusing to pay for it. I'm afraid it will end up in court. Do your self a favor steer clear of this outfit.

I recently had a fire sprinkler inspection, and I was really happy with the experience. The techs…read moreshowed up on time and clearly explained the process to me. The techs were professional and very patient with all my questions. I highly recommend Freedom Fire for any safety inspections. FYI, the price was very reasonable.

From the owner: We are an owner-operated fire pump and sprinkler company serving New Hampshire and surrounding…read moreareas. Every project gets our personal attention—from the initial call to the final inspection. We take pride in delivering reliable fire protection systems and treating every customer like family.

Extremely satisfied with this company; they do excellent work. My wife and I live in Seattle and…read morerecently bought a 2nd home in VT. Since we weren't going to be there very often we wanted a 'smart' monitoring system that would cover all the bases - thermostat, fire/smoke, security and floods. I had no idea where to begin - didn't even know the right questions to ask. But luckily I found Jesse and the great folks at Vermont Security. Within 20 minutes of our first phone call Jesse guided me to exactly what we needed, worked with me on pricing, and had a technician come out and install everything a few days later. Everything is working perfectly in the unit, and we have the ability to monitor and control all systems through the easy-to-use alarm.com app. Mostly, we have peace of mind. I highly recommend Vermont Security and very glad we found them.

Jesse and his team offer great service! Always extremely responsive, it's great to have what feels…read morelike a personal relationship with a company. We feel known, understood and well taken care of!

Really shady messed up scam of a "business." Here they're Pro-Tech on their site they're called…read moreRoyal Group. Which they acknowledge. Obviously they're trying to build a new ID because of bad reviews. Wouldn't even listen to my project which was for home automation because they "might not" work with the brands. Ultimately hung up. SCAM ALERT!!!!

The best! Always super clear about the available options for security at our business - and…read moreresponsive and helpful whenever we have questions. Recommended!

In a word: Horrible. This company is everything that a badly run business is all about. The…read moreprevious ownership seemed ok, and I was a customer for the last ten years. Things are different now. Faulty installation of sensors has produced multiple false alarms. There have been two inept attempts at repair which changed nothing other than creating more damage to the door and a mess to clean up. This was followed by multiple aggressive attempts to charge me for service calls. Customer service is non-existent. The false alarms have rendered my alarm system unusable, and they refuse to refund the remaining 6 months of a one-year prepaid bill. Do yourself a big favor and stay away. I guess there's a reason that companies like SimpliSafe and Nest are growing.

From the owner: Life Safety Systems Inc is located in Essex Junction Vermont at 16 A Morse Drive. We are the areas…read moreFire & Security Alarm Professionals. Commercial and residential sales, service and installation. 24 Hour Monitoring and competitive pricing. We are state licensed and insured.

I just finished a job with Ed and the customer service and professionalism are unmatched. We…read morecovered all of the options of hardware and software to find the best fit for my business's needs. No pushing or over selling on his end, which is a breath of fresh air in dealing with these types of companies. Once I placed the order I had the product within 2-3 days (I live in AZ). He walked me through installing the hardware then patiently spent hours troubleshooting and programming my system for me. All is up and running now and couldn't be happier! Thanks for the great experience.

Wonderful company and friendly salesmen and installers. They are the most affordable in VT from my…read moreresearch. When my kids get home from school I get a notification on my phone that they are home and I can turn my lights on with my phone before I even get in the house, I love my home security system and total connect. I can go on vacation or to work and not worry about my house. Highly recommend this company and it's product