I recently visited Sun Tan City and was really looking forward to a great experience, but unfortunately, it was ruined by the lack of effort from the manager. From the moment I walked in, it was clear that the manager was more interested in lounging around than ensuring customers had a pleasant visit. The front desk was understaffed, and instead of stepping in to help, the manager was sitting in the back, scrolling on their phone. I waited a while just to check in. I asked to speak to the manager and learned that she off the clock but Michelle was still there. read more

WORST EXPERIENCE OF MY LIFE!!! The staff here is absolutely horrible!! My friend was berated by the manager. My friend came back fast to take my jewelry off, and as I stepped into the machine she heard banging on the door. She was taken out of the room, humiliated, and screamed at when she had no idea she wasn't supposed to be in there and neither did I. If she would've politely told my friend that she wasn't supposed to be in there then that would've been no problem. But instead she was taken out and got in her face!! LIKE WHAT?!?! Totally unprofessional!! One of the worst experiences ever!! If someone doesn't know something, maybe don't belittle them for not knowing!!! She was also highly rude to the new employee that was working at the desk. Get a new manager ASAP because no one should have to work under someone as dehumanizing and degrading as that! read more

Clean tanning place. Easy to get in and out although you may need to wait a bit for your favorite bed. Very friendly staff that isn't pushy about memberships. Just wish it wasn't so expensive for packages that aren't memberships. read more

Sun Tan City - One of the faster tanning beds. - Tanning Near Me - Murfreesboro, Tennessee

I tanned for about five years at Hot Spot. However, due to them recently closing down in December, I just started tanning here and the staff have been very polite and helpful. They are well educated on products and beds, as well as helpful if it's your first time getting a spray tan. I also like that they have the app where you can check in so that when you arrive at the store, you are at the top of the list for an open bed, should there be a wait. Pricing is reasonable and they always have deals at the end of the month. read more

I used to absolutely love coming to this location until you go back into your tanning room shut the door and you hear all the girls who work there talking smack about you and other people? At first I thought I was hallucinating or making it up, however, when the taller girl with the brown hair and blotchy skin (because she doesn't apparently know how to use spray tan and she works there), started talking about that dude in room 18. That was me I was that dude in room 18. I don't know what I did to offend them, but you can rest assure as close as I worked and lived to this location on Old Fort Parkway I will never go there again. Honestly I have never heard such a vulgar language come out of lady's mouth as soon as a door shuts. Management you need to do something because Word of Mouth goes a long way in this town especially with me. read more

Clean store, the staff is helpful and can answer your questions with confidence. They stay pretty busy during the evenings but tonight I did the Instant Bed for 8 minutes. I love it. Quick and easy. Your in and out. They usually ask to see your eye wear before getting into a room but this time I wasn't asked. Suntan city at this location is still the best in town. Thanks! read more

Satisfaction Guarantee If you're ever unhappy with a Sun Tan City experience, please talk to a Tanning Consultant at your local salon about what went wrong, or contact our Client Care Team via chat or email--so we can make it right.We strive to make your time with us a relaxing and rewarding experience, and your happiness is our number-one priority. That's why we offer a satisfaction guarantee on all of our products and services. This statement taken from their contact us section of their website is FALSE! My daughter and I patronized the Old Fort Parkway Murfreesboro, TN location on Monday, May 3. We are not members. I requested to purchase 2 spray tans. I was offered a package for 47.99 that came with 2 products and 2 spray tans and informed that I would safe money if I purchased this package. Ok. I did. After purchasing, I was informed that my daughter and I could not share/use the 2 spray tans. I should have asked for a refund at that time; however, I thought...ok....she can come back for 1 more visit. I purchases myself a spray tan for $30.00. No receipt was given. My daughter and I went to tan and as I began to get in the booth, I noticed a flyer with $10.00 spray tans the month of May on Mondays and Tuesdays. After tanning, I stopped at the desk to see if this was advertised anywhere. It was not. I then asked the employee, Riley if the advertisement in the booth was correct and did it apply to non members. The answer was yes. I explained to her that I requested 2 spray tans and she never offered me the special at $10.00/each. I had been informed that I would be getting a better deal if I bought the $47.99 package with 2 tans. That was not the better deal. So I was sold 77.99 worth of services and could have been offered and purchased $20.00 worth of services. I did not raise my voice and make a scene because everyone was confused about what they could and could not do as far as a refund. The acting supervisor, A.R. said she could not authorize and refunds, but the sales rep speaking to me told me that indeed she did have the authority. Again, I chose not to make a scene. They offered courtesy tans. We did not want courtesy tans, nor was I coming back into this place of business after being with dishonesty. I've now sent and email to corporate, spoken to Abby at corporate customer service and I'm to be expecting a call back from the CEO, Paige tomorrow. This is the common response I am getting from Sun Tan City below. This was from on-line chat with customer service. They will take your money in a heartbeat!!!! They will not stand by their statement printed on their website. They will lie to you and make up some of the most ridiculous excuses. Let me humor you, "you can't call the salon because the call goes straight to corporate!" I asked for a receipt and they told me they could print me a receipt, so I demanded a hand written post-it note from the acting supervisor. This place is a fraud...... BEWARE!!!!! and get things in writing. Stephanie 10:17 AM Ok thank you for holding After looking at both accounts I do apologize that you were not given the 10.00 offer, But since the services were used a refund will be denied. I also see that an employee at Client Services Placed a free sunless inclusive spray on you and your daughters account.. read more

I've been a customer for a decade. They over charge, the spray tan solution stinks, it's not dark and alligator scales fades in a few days. They want to sell you this and that. A good spray tan tech stands by their work without up selling you. ‍ read more