Friendly communication and prompt service to our septic system. We needed a pump out and they…read moreworked with my schedule to get it done.

(Lengthy review incoming- but I'm elite for a reason!) We've had one of those years where all the…read morebig expense items happen- car accidents, ER visits, car problems, and eventually septic issues. We weren't aware when we purchased our house that it was on septic (happens with an as-is purchase) and found out after doing a good bit of landscaping. We decided to leave the tank be until something happened and sure enough a few months later after some heavy rain we found the original concrete tank had started collapsing in on itself forming a small sinkhole (aka toddler death trap in my toddler's favorite place to play). In a tizzy we called multiple septic companies to get an idea of how long it would last before the whole system failed and to get quotes on replacing the tank and drain field. Sandhills were some of the first to come out that same day to look at it. Other companies couldn't come by for another day or two. From the start I appreciated their quick response to help calm nerves when other companies weren't as rushed to help. I did end up getting quotes from 3-4 other main companies around and ultimately we went with Sandhills for a few reasons but the biggest one was they were the only ones who were willing to work around our wild garden situation and try their best not to kill things. The other companies were a lot less willing to work with us on that and also were very pushy about doing things "their way", which just didn't allow for much as far as saving our plants went. The quote we got from Sandhills was a little higher than the other companies but we chose them for their willingness to work around plants and their professionalism. They weren't able to fit us in for about 3 weeks, which stressed me out with a septic tank on the fritz and company visiting us and a toddler all while being pregnant, but thankfully the tank lasted and we didn't have to resort to another company. I do think they'd have done their best to move us up if the system totally failed but they are also busy so it just worked out in the end and I'm thankful for that. Rodney and Deshon were very nice and worked hard during the two days it took to replace the septic tank and redo all the drain field, and also demolish the old tank so it wouldn't be a sinkhole anymore. He even had his son out working (summer job I guess!) which sped things up. A few things were unexpected for them like a lot of groundwater filling the hole before placing the tank but my toddler and I were out there watching a lot of the work (excavators are pretty cool, and I'm a soil scientist who loves to see some redox features) and at no point did I hear any complaining about that delaying them or the heat or anything. I've worked manual labor jobs before and am prone to complaining about things like that so I noticed and appreciated that. They also didn't up the final cost due to those delays and I thought that was a possibility; given our year I'm thankful they didn't! Overall I can't recommend them enough and am very glad the stars aligned for us to hire them. Nearly all plants survived the chaos and I am finally not stressed out about our septic tank.

Do not use this company. My negative experience was with Rocco…read more I decided to go with this company after hurricane Helene. They gave me a quote initially to repair the soffit and fascia, replace a few broken shingles, and fix a leak located around a pipe boot. They gave me a quote initially and then when i finally decided on them their quote ended up being hundreds higher. They cited that higher prices and demand had driven prices up. I said ok, we signed the paperwork and I waited. I called. I waited. I texted. I waited. Finally someone got ahold of me and told me the work had already been done on my home 2 weeks prior. No scheduling. No verification. No sign off. I was not home during this job at all. There were items from the job incomplete. There were still shingles missing and guess what the roof was still leaking. Rocco said that we would have to do a more extensive repair that was not covered in the original bid. We said we would try to get more money from insurance to cover the additional repairs. Rocco stated he would work with the insurance company as he had experience working with insurance companies on the regular. Eventually after calling my insurance company it seemed he had never contacted my insurance. I thought he might be a busy man so I set up a meeting with all 3 of us. Rocco did not join the meeting at the agreed upon time and therefore missed the meeting. My father-in-law who had done roofing before was visiting from across the country and got up on the roof. Stated that it looked like a shoddy job if completed honestly at all. I asked Rocco for all records of my job any paperwork, internal communications, and photos and videos that he said he had from the men doing the job. Rocco said yes and has now ghosted me. I still have a missing shingle and a leak, over a year after the hurricane now. There was no offer to tarp the roof, no customer service, dodging calls, shifting blame, poor business practices, and shifty attitudes. Do not use R.L. Hayes. they may be coasting off their good reputation before Helene but it seems that they have had a very negative turn company wide after the hurricane.

Have had issues with the roof they installed last May, have contacted several times where they came…read moreand looked but did not fix the issues. Now they are not returning my calls or messages .... I am not sure they are still in business. Would not recommend using them at all.

We were hooked up with Olympus through another company that was handling a remodel on our kitchen…read more We went to their business and chose the granite we wanted. They were very friendly and patient throughout that process, which involved a couple of visits. When the granite came in, they installed it perfectly! And our kitchen has some odd shapes and weird angles. We couldn't be happier with the outcome.

Call me at (706) 829-6886 for a list of all the issues I have had with this company. Read the fine…read moreprint. Insert deadline.

Another great job by Crosby. My 3rd. The rain water would pour off my barn roof and nearly flood…read moremy horses' "porch." Each horse has a stall with turnout and a nice sized porch so they can hang out outside with cover. Crosby trimmed the metal roof, added a 50 ft header and installed a gutter and downspout. The job was flawless with a great cleanup and to cap it off it poured after they left. The porch was totally dry. Now we can give them hay in the rain and not worry about a deluge. Tnx again Crosby.

I have two repair quotes... they aren't costly however even though I called my last time about 2/3…read moremonths ago they said they would be out.. Once again no one came nor called me. I was gone and now the problem is larger as it is now leaking and my garage roof is soaked.. If you have minor work don't think this company will come even if you have quotes plus ask for the work to be done and at one time had that sign in your yard.. bad customer service..

David and his guys did an absolutely fantastic job on our floors! We had recently purchased the…read morehome and found out it had some undisclosed water damage. Brandon went above and beyond crawling under our house to find the source and they were able to point us in the right direction for getting the issue fixed so the floors could be refinished properly. Once we fixed the problem, they were out very quickly and got the job done! The work is beautiful and I can't say enough great thing about the professionalism and honesty of this company.

Webb Smith was extremely professional, friendly, and efficient. We called to get an estimate for a…read moresmall leak and he was able to come out the next day for an estimate and to have it repaired. The estimate was very fair and we appreciated the clear communication. Would definitely call Penn Roofing again.

I can't recommend Penn Roofing, the folks in the office are really pleasant, but the workmanship of…read morethe crew at my house left much to be desired. First, they didn't speak to me or announce their intentions when they first arrived. They just blocked me in my driveway and started working. They tried to leave me blocked in my driveway over night and I had to call in to get things moved after they'd taken off without telling me. They didn't cover anything in the space beneath the roof and lots of debris fell in, trashing and almost causing significant damage to everything underneath. The yard they left a mess and despite saying they would clean it up, never did. Including sharp metal pieces and nails, not only did I get a flat tire from a fresh roofing nail after they were done, but I picked up by hand well in excess of 100 brand new roofing nails. I had to go buy my own magnet to have any sense of confidence that I could use my driveway again. The crew tried to cut corners skipping things that were agreed to, and the things they did do, they did poorly. I had to call them back for almost everything they touched because it was worse than when they started (yes, I had new leaks in my new roof in places that didn't have issues before they started). They also left things clearly in poor condition, gaps between wood structures they'd "repaired", warped boards with no support, the roof had obvious depressions and dents where repairs and new shingles were laid. Different people would show up for other parts of the job at random times without warning and some wouldn't even know what they were doing there. I really shouldn't have to explain what roofing and repair work needs to be done, that should've been handled internally at the company. When I spoke with the crew on the phone they were not receptive to my issues and were aggressive and disrespectful. I really liked the folks in the office and wanted to support a local business but be wary. Might of just been the crew I got, but it was a remarkably unpleasant experience.

I had them repair a leaky roof that was causing my living room ceiling to buckle. They did a…read morewonderful job and well worth the price.

I had three large areas of ceiling in need of repair and painting as well as two areas of cut out…read morewall Sheetrock needing repair and painting. This was due to an HVAC issue. Julian was very responsive in getting back to me and estimating the job. I got a number of estimates and chose Julian due to a fair price for what I expected to be an excellent job. The crew was professional and all in all my expectations exceeded. After completion, the repairs to the ceiling and walls were indistinguishable. The paint was matched correctly. I highly recommend Julian and his crew.

Received a quote for them to replace my roof that was damaged during Hurricane Helene. Understood…read morelong times to get a quote and was totally fine with that. Had an issue with my insurance company and a scheduling conflict and told them I would call and schedule one it was resolved. Called in March to schedule a date and have been ignored for over a month. They only have one scheduler (Patrick) for all locations and could not even bother with a call back to schedule a time in the future despite multiple calls from me to the office. Hate to see this from a supposed reputable company. Also see on Google Reviews they are using their own employees to leave reviews.

Roof needs fixin? Call Mr. Hixon. I did... Three times... Still waiting for the call back…read more Another vendor go the job... I guess Bob was too busy to return my call.