The office staff is terrible. The provider I have seen for years is amazing but every single time I…read moreever deal with the office staff they are rude beyond belief over the phone and in person. Highly considering finding a new provider solely based on the experiences I have had with the office staff.

Sue is an amazing life coach and NP. She creates a safe environment and I have made significant…read morechanges with her support

Such a great office and doctor. The wait times are relatively short (usually 15 minutes maximum)…read more The doctor and nurse practitioner are so understanding. We've never had an issue with either of them. Office staff is great too - very friendly and professional!

Sara is the best therapist I have ever had. I have PTSD from the military and she beets the VA and…read moreany other therapist. She truly is amazing. If you need a compassionate, caring, and truly dedicated professional therapist look no further than right here!!

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

Linda is an excellent counselor, however, she moved a away from the are many years ago! This…read morelisting needs some serious updating!

I have been a client of TPMG since 2023. I have not had a single good experience with them. Between…read moredoctors not listening to my experiences/symptoms, not being able to reach my doctors, being plane insulted, and my documents never being correct. With PCP I had Dr. Nicole Munshower, in Yorktown, always brush off my symptoms and tell me that my day-to-day lifestyle was what was always wrong, even when I would do everything she suggested. I recently switched PCPs due to this to Dr. Latisha Murray she listened to what I had to say more when I had my appointment in early December, 2024, but I have not received any follow-up from that appointment even after calling, leaving voicemails, and messages. For OBGYNs it has not been much better unfortunately. My first doctor in this department was not bad, it is just unfortunate that so many birth controls are under researched before put on market. The Nurse Practitioner I saw next, Isabelle Smoot, belittled my experiences on different birth controls and opinions as someone who stays educated. I told her what I was not okay with after doing my own research and she kept pushing those options including giving me pamphlets. I looked back on the visit notes and it was written down wrong what symptoms I was having, reported what I was saying in response wrong, and it stated that I had a physical exam that day which I did not. Along with all these problems with the staff, my medical history is reported in-correcting and most documentation is often not correct either.

All of my health care needs are centered with the physicians at TPMG. I have had a number of…read moreserious health issues over the last few years which have been diagnosed and treated successfully. I believe I am alive today due to the care I have received for over 20 years

I've had great results with Achieve and Dr. Eric. As an athlete, he understands the demands and…read morepain management that goes along with being physically active. His technique is a combination of drop table and manual therapies that have a big impact. The aggressive adjustments I used to get wouldn't hold but after a session here I feel great for much longer. Highly recommend!!

The wife and I have been going to chiropractors for several years. NEVER have we been to a better…read moreChiro! Dr. Eric is of the mindset that you should not be there twice a week, every week. His care model is to get you to a comfortable level and then you only come in for maintenance as you need it. If your "maintenance" is every two weeks, then so be it, if your "maintenance" is monthly then that is fine too. Such an honest guy who is not about keeping patients in the office, but making patients truly feel better!