I have been seeing Dr. Liptak now for almost three years. I had an appointment…read more With him in July at the office on Discovery Blvd, but when I arrived, I was told he had left. I asked where did he go, for I wanted to keep him as my Audiologist? No one knew, they said he just left. I saw his picture in a magazine with a new location. I am now seeing him again. He has always has greeted me with a hand shake and a smile each time I saw him. He is a true professional in every way. I highly recommend him to all.

Dr Jude LIPTAK and his pleasant, professional staff went above and beyond once again today during…read moremy 6 month "check up". While Dr Liptak's staff cleaned up my hearing aids, he completed an update and discussed with my wife Cindy the final steps on Blue Tooth to hear my favorite programs without changing out my hearing aids for ear pods. As always these past 6 years Dr LIPTAK and his staff were courteous, personable, and professional. I always look forward to my visits to Colonial Center for hearing.

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

I've used a few hearing doc's over the years and this office is simply the best! They never…read moredisappoint.

I wanted to thank all the team, especially Dr. Alexandra Yowell for providing me the courage to…read moremanage my hearing loss. I have struggled over the years with conversations and I thought it my hearing loss was normal. She has provided me with confidence and education on what I have been missing and the difference that the right hearing aids can make in a daily conversation with friends, family etc. Thank you for your patience and time and continued support, definitely give her and the team 5 stars!

The office staff is terrible. The provider I have seen for years is amazing but every single time I…read moreever deal with the office staff they are rude beyond belief over the phone and in person. Highly considering finding a new provider solely based on the experiences I have had with the office staff.

Sue is an amazing life coach and NP. She creates a safe environment and I have made significant…read morechanges with her support

I love this office everyone is wonderful and professional. My doctors are very professional in…read moreeveryway.

With COVID, flu season, and bad colds going around, it is hard to get a same-day appointment to see…read morea doctor in the office. I have asthma and allergies and was having more nasal congestion than usual and didn't want it to get really bad. Dr Queen has been my ENT for over 10 years and is just amazing. I called the office and staff worked me in to get an appointment that afternoon. I registered at home before my appt so I didn't have to do anything but see the doctor. It was a sinus infection and I needed antibiotics. I am so thankful to doctor Queen and his staff for getting me in so quickly to treat this before it got much worse. Everyone in this office is just amazing and I tell all of my friends and family they should definitely see Dr. Queen.

I was a patient here for maybe 2 years or so…read more Doctor Stephanie Castillo is wonderful. She will be leaving this practice 12/28/25 and heading elsewhere. She was very detailed oriented, kind and patient. She took her time and was very thorough. She would take the time to listen to any concerns I had. Whenever she extracted something she was always making sure I was comfortable and explained the process. If I was rating this review based off of Dr. Castillo, 5 stars hands down. Sadly the rating is reflecting the front desk. I have had a few issues here and there. Front desk staff: professionalism is meh. I held my tongue for the last year or so because I loved my doctor and felt like I walked on egg shells with anyone at the front desk. My first time walking in for an appointment and the service was delivered with an attitude. I felt like I was a burden. I'm all about having a good time at work and giggling from time to time. But, not at the expense of patients. When I walked in today 12/2025 they were talking about a patient who was recently in the waiting area, one with a hoodie another with a scarf. At one point there has been two curse words thrown out. Then I got the whole story about what seemed like a date one front desk employees was on. I personally don't need to hear all that. There were others in the waiting room making faces too as if they were not impressed. One patient even said out loud, "they need to calm down in there." 4/1/26 - 9:45am - I called in to cancel my June appointment. I was very kind when greeting the receptionist on the other line. I started with good morning , my name and that I needed to cancel my appointment. She asked for my birthdate, and I gave it to her. She located the appointment and told me it out loud to confirm that is the appointment. I said, "I am sorry can you repeat that?" She basically screamed into the phone the date of my appointment that my coworker beside me heard. Another reason that I am not coming here anymore. No one deserves to be spoken to like that. I was kind and polite the entire conversation. Not that I have to defend myself, but my phone at work has issues at time, and when she stated the appointment she was a little soft spoken. I just don't think it takes much for someone to be kind, and understanding. I had the review at 3 stars but after today I am reminded that I do not deserve the rudeness along with other patients. It just makes me wonder what happens staff to staff and if the doctors are aware of this kind of interaction as if affects them as well. Last Spring 2025 I had a mole removed. It measured maybe 1.5in long by 1in. It was pretty large in comparison to the others I have had done in the past few years. I ended up having issues with it and was concerned. Things were not looking right... I'll spare the details. I called in to see if I could get in to get looked at I was quoted an appointment 4 days from when I called. I was not happy with that especially if it was infected. The receptionist on the phone was not willing to budge, help etc. I remained polite and calm. I ended up getting a phone call from someone who happened to be in the office who isn't normally there. She was flabbergasted that I had to wait 4 days. She said, "nope, let me check." She got me in the next day early morning. Dr. Castillo was happy I came in and glad I called and was kindly persistent. I held off writing this review as I was waiting for my time to come to an end at this office. I was afraid of retaliation or extra rudeness from the front desk staff. I remained a patient here because of my doctor and put aside the front desk staff. I dreaded coming in and associating with the front desk staff. So much so that I need my records since one of my moles was cancerous. But, I decided to just not go in and get my chart at this point. It's not worth the attitude I'll receive. I hope this is eye opening for the front desk and others. Respectfully.

How do you put into words the gratitude that you have for being seen, heard and cared for by such…read morean exceptional team? Dr. Mazzurco and the entire team have been caring for my health since this summer when I was diagnosed with cancer on my scalp. This cancer was left to spread by a prior Dermatologist, who was dismissive of my concerns and didn't treat the area correctly. Dr. Mazzurco is cleaning up the damage from this neglect. I am so grateful to Dr. Mazzurco and his team. Life is precious, don't waste your time with any doctor who doesn't treat you with respect and value your life as much as you do. Everyone deserves care, compassion, and appropriate treatment. I trust Dr. Mazzurco and his team with my life. Peninsula Dermatology is awesome! Sincerely, Kimberly Leger

We were patients at Gunderman Chiropractic for close to 28 years before moving out of state, and we…read morehave not yet found a chiropractor that is as thorough, effective and caring as the Gunderman team. During a recent visit back to VA, I scheduled an appointment and once again enjoyed a wonderful massage from Pam and a great adjustment from Dr. Sammy. They not only address the spine, but fingers, toes, TMJ, and specific issues as they crop up. My left shoulder pain was greatly diminished after my appointment. The staff in this office, from Bonnie and the front desk ladies, to the doctors and therapists, are not just providers; they are family, who care about their patients and their families. Now, if only they would open a satellite office in Arizona!

Excellent full service wellness facility from chiropractor, massage to nutrition and supplements…read more They treat everyone I send there like family