I saw Jessica to address some behavioral issues from childhood traumas that were triggering my…read morereactions. She was thoughtful and caring explaining how EMDR could help me handle issues more effectively. The process really works and she is encouraging throughout. She helped me see what my reactions had meant before and how I'd progressed after the treatments. It's remarkable how effective EMDR is and I now see why she is such an advocate for the technique. Since the sessions I have felt so calm and in control and haven't lost my temper that way I used to do. Jessica was so professional, kind and genuinely excited to help me. The results have been life changing. I highly recommend her to anyone seeking behavioral changes.

Working with Jessica has been truly life-changing. She creates such a safe, supportive, and…read morenon-judgmental space that made it easy for me to open up and work through some really difficult experiences. Her EMDR sessions helped me process and release things I didn't even realize I was still carrying. I always felt seen, heard, and guided with compassion. Jessica is incredibly knowledgeable and intuitive, and I'm so grateful for the progress I've made with her support. I feel lighter, more grounded, and more myself than I have in a long time. I can't recommend her enough.

I met with Alicia T. for an online session via Zoom. She had recommended Brainspotting to me as a…read moreway to work with my own struggles with defensiveness in my relationship. Brainspotting is a kind of therapy that uses eye positioning to process difficult emotions and unresolved traumatic experiences. Alicia was AMAZING. It was my 1st time doing Brainspotting and it felt very vulnerable, even though we were on Zoom. I cried quite a bit as it brought up complicated emotions. Alicia was so warm and patient with me as I got comfortable with this new way of doing therapy. You can tell she really loves her work and helping people. The next thing I really want to try is Ketamine assisted therapy with Alicia. That is a type of therapy you would want to do with someone completely trustworthy- and Alicia would definitely be that person for me. It is very cool that she is trained in so many different kinds of therapy and has KAP on offer. She might have a waitlist- but do yourself a favor and get on it! I highly recommend Alicia Taverner at Rancho Counseling if you are seeking any type of therapy or self healing.

My wife and I went to Rancho Counseling. We met with Alicia Taverner. The experience was…read morehorrible, beyond belief. She was definitely not the right person for us. As can happen, couples can go on about the other person with the issues they may have with that person. We did engage in that manner without even one word of input from her. As it was just after lunch, she may have been sleepy because she seemed to be struggling to keep her eyes open. The situation digressed until a particular issue was surfaced by my wife. When hearing that, Alicia hung on to that like it struck a personal nerve and would not relent. She could have said, "you do understand that is a serious issue. Let's circle back to that later maybe in an individual session". She proceeded to belabor that issue until I got up to leave because I could not take the incessant shaming anymore. As I left, of course I made a comment about how much we were paying for "this". She yelled at me to get out or she would call the police. And again, of course, I told her to go ahead. She picked up her phone and proceeded to dial it. I left. My wife stayed long enough to have Alicia tell her I am a narcissist. The definition of a narcissist (as I learned later by watching Dr. Tracey Marks; what a great counselor. I would recommend her YouTube videos) is not that simple. There is also a healthy narcissism. Anyway, in that short session with Alicia Taverner, she somehow was able to diagnose me and impart that to my wife. If you are considering going to see her, I would recommend watching her on YouTube. She has made a number of videos (she appears to be quite the glamour hound. Oh wait, isn't that part of being a narcissist?). She also seems to "specialize" in women's issues based on her LinkedIn "about" statement which reads, "In my practice I help women find the calm within the storm of divorce and infidelity. I help reconnect them with their strengths and find the confidence they need to make the best decisions for themselves and their families". I see now why she incessantly shamed me, being a man. Do your homework. Do a search on her and hear her interview on "Women in Depth" website from July 6, 2016. And of course watch her YouTube videos. You will get a lot of understanding of who she is on these videos. Then make your decision. Finally, she may be too young to consider herself all that she claims to be. My belief is she has a bias towards men and you will get a worldly, human secularism counseling experience. She seems to refer to a Dr. John Gottman and sees him as a mentor.

Anyone looking for a great therapist and counseling center, give this a try. The staff is so…read morehelpful,supportive and friendly. I can't speak for all the therapist, but the one I have is a gift for God. Valerie is the best! When we first started talking, my life was a mess. She brought be back from the brink of ending my life. Every avenue of my life was on the cliff's end. But she took time to go through each area, we talk through each stage and everything started to turn around. After 2 years we gone through rough times. Death of a loved one, depression, family disappointments communication issues, low self esteem and overall self worth. There isn't enough to say to express my feelings of how very important she is to my life and overall health and happiness. She is always there for me and her knowledge and the quality of care and resources she provides is life saving! Valerie you are a rare person with amazing ability to help me with my daily life struggles and I appreciate you more than you know.

Daniel is my therapist however he's been my therapist for four years. He's very patient…read moreunderstanding he makes me feel comfortable after each session such as listening to me giving me great positive feedback. I would recommend Daniel if you need a therapist.

The office took care of my paperwork work with care and efficiency. Jessica got my paperwork back…read moreto me in just a few days. Richard is very an understanding , relatable therapist . I am very pleased with this office. Thanks team

I wish I could leave 0 stars. I made an appointment, waited 2 weeks for it, and it was canceled as…read moreI walked into the office. They let me know the provider wasn't in the office that day and there was a mixup in their end. I was told I'd be rescheduled asap. It's been over a month and a half with no return phone calls, after I've left multiple messages. It's disappointing the unprofessionalism shown in a place that is supposed to support your mental health. Do not recommend.

What a gift alignment healing has been to me! From therapy to reiki they pretty much do it all. The…read moreprices are incredibly fair and they have new client deals! I've attended workshops that were incredibly informative and they've really helped me explore healthy and safe holistic ideas that I can use to help deal with my stress and anxiety on a daily basis. You can tell that the team here strives to help the world using holistic tactics with a highly educated background. And they're always so kind and welcoming! What more can you ask for? Do yourself a favor, check them out! From therapy, massage, meditation reiki to essential oils... try it all. I know I did, and I'm hooked help yourself feel better, you deserve it!

Had a scheduled 90 min. Massage which I was so looking forward to…read more Staff was extremely friendly, attentive and professional. Filled out paperwork for massage therapist and was pleasantly surprised he read and took great interest into my customized needs and areas of concern. I would highly recommend and made my next appt. on the way out.

As a client, at my serenity, I can 100% say the team here is awesome! They take very good care of…read more their clients whether it's responsiveness, following up, help in times of financial hardship, or just kindness and care. They are truly changing the game! Mental health should not be difficult and here at my serenity mental wellness they are doing everything to make it easier and accessible for everyone. I am so thankful for my personal therapist Johanna and her amazing team for making mental health accessible & possible for young adults like me and so many others who need them!

Great therapists! I would recommend place to anyone and zoom appointments have been just as good as…read morein person.

Dr. Rick Smith has a hard time understanding the plight of black people but spends a good portion…read moreof his time playing music inspired and influenced by back people, has a love for black trauma but not for black people. I had a person experience with him where i was the only one to show up during a mens group and just needed someone to vent to. During this conversation, i became sad about my place in life at the time and he asked if he could touch me and i said no but he did it anyway. That made me feel weird and then he went on to tell the entire class that i had came in distraught and suicidal with out any regard for how i might feel about it. There are others you can go to , he's not worth the trouble.

found a great therapist that I've been working with. This is the front end office he used until…read morerecently. I hadn't had many interactions with them, until the last few months when I contacted them multiple times because they stopped sending me reminder texts. For months, the day before reminders weren't arriving, and it actually caused me to miss appointments. I begged them to fix it. Nothing. Finally they escalate to tech support after like 5 months of this, and they find some weird thing wrong that still hadn't been fixed. Therapist says he's changing offices, and gave me options for moving forward. I wanted to stay with him, and he told me that I could expect some contact person changes and stuff in my email. Pretty straightforward. Then they (the old office) called me today, telling me that they're calling because of my appointment next week. They inform me that Landon is no longer with them (OK), and then.... tell me they will assign me a new therapist or I can pick one from their roster. Um WHAT. As if my therapist, who I have a longstanding conversation and rapport with now, is a spare tire to be changed out at need. I'm pretty stable at the moment, but that could really rock someone's boat if they weren't prepared for it and maybe not ready to hold their ground and advocate for themselves I will have no reason to field their calls again and I'm good with that.

0 stars BEWARE OF the chino location! My sons third week there he came back with a bad injury to…read morehis face ( level 3 non verbal) and not one person contacted me about it I just saw it when picking him up..no incident report was done and they never offered to show me any footage of the incident..very suspicious..the first day i dropped him off Mindy walked me around the tiny facility for 10 stop minutes then they expected me to leave my son there for 8 hours he supposedly had 4 BTs but I never formally was introduced to any of them I only met who I dropped him off with in the morning and who I picked them up with in the afternoon ..And These are ppl supposed to be caring for my disabled child 8 hrs 5 days a week and they can't introduce themselves for a parents peace of mind. Not to mention most of the BT's there look 17 to 22 ( They do not drug test employees) so someone can go smoke a blunt put some eye drops in and take care of my disabled child come on now most of them look like they don't even have kids. They're nice, but that doesn't mean they're qualified to take care of your children let alone special needs children that sometimes lash out or get aggressive .I heard a lot of bad things about ABA and I wanted to try it myself. This was just my personal experience so far honestly, I just feel like it was a glorified daycare with glorified babysitters and my son needs more than that I'm looking into OT and speech therapy and possibly a different ABA! Just do your research don't feel pressured into putting your kid into this program full-time ( like me) make sure you ask all the right questions and you meet all the BTs that will be caring for your child. A lot of people tell me you can request in the home sessions to where you can be present, but of course they never offer that to me. Texted them that it was unacceptable and I Never took my son back because I just didn't feel right about it and they didn't reply to me so unprofessional I'm glad I only had my son there for 3 weeks or before he got really badly injured.. follow your mommy instincts! Look around before committing and if u do remember u can take ur child out at ANY TIME FOR ANY REASON!! It's your right

My son was misdiagnosed by this location. He went in for an autism diagnostic but was also…read morediagnosed with IDD (an intellectual disorder). My son has always been one of The fastest learners in his class Per all of his teachers, so I was Really confused when she gave us this diagnosis. When we were in her office for the diagnostic testing, She Offered to also do a IQ test. My first question when she asked if we wanted to do this was, How will this work since he has speech delays? I was told we have ways to make them understand the questions, etc. We were not allowed to be in the room either. After I got the results, I asked her how is this possible if he's known to be one of the fastest learners in his class? He reads he does math really well for his age. He's actually Right on power, if not learning fast faster than some of the other kids, his age Typical or not.. I wasn't really given any answers for that. A few months later, the regional center wanted a second diagnostic testing done with a Separate party that we went to. Right off the bat just after a few moments with him, she told us there's no way he has IDD But just to further test it, she did an IQ test also however, this time she gave him one for kids who are nonverbal. He passed with flying colors.. My reason for writing this is to Not shame anyone but to hopefully Make people think. Even though you are trained It's important to listen to parents concerns since they really do know their children the best. In this case, I would've hoped that Question of how this test will work since he has speech delays I wish that that was taken a little bit more seriously and thought about more strategically. We went through a lot of Emotional roller coasters because of this wrong diagnosis. It made me also feel like I didn't know my son the way I thought I did. I tried to step back and see things from a different angle thinking maybe because I'm his mom. I'm doing too much and I'm not seeing things clearly. This caused a lot of stress in pain in my life and my family's life. It kept nagging at me that I knew it couldn't be the case just from knowing my son and not that there's anything wrong with it if he did have one, but I just knew he didn't. In the end, I am thankful that he was able to really be seen and diagnosed properly elsewhere.

Dr winters is incredibly raw, vulnerable, great at what she does, loves what she does (isn't…read moremiserable giving people advice). I've actively done therapy for 15 years but can't say that I've met someone like her. She is also easy to reach, no fuss and makes herself easy to approach and open up to. Love her relaxing office setting as well and I highly recommend her. I will say you have to be a match for her and her personality and isn't that the point of being human? Highly recommend for all relationship types she will easily add so much personal and professional development to your life

The therapist clearly took sides and did not facilitate a neutral mediator…read more We came to her as a couples needing professional counseling and she did the opposite and almost destroyed our relationship even worse

No wonder all the low stars. Doesn't answer the phone, has a terrible answering machine and no…read moreanswering service and doesn't return calls. What does this tell you about the quality I care you would get?

Very unprofessional experience. Director and office staff are rude, short, and are not…read moreunderstanding.