My name is Denice Bowen, and I am so thankful to receive great service. The staff is awesome…read more Shoutout to Richard, Victor, Elsa, and Leah! Thank you!!

Physical therapy is always on time, professional and friendly my dr referred me to this location…read more They are efficient with the use of computers from scheduling to diagnosis to update followup

I practically begged my OB for a referral for pelvic floor therapy and when I finally got approved…read moreI was so excited to start, I was 7 months pregnant and experiencing so many symptoms that I knew PT could support me with. This is where Nicole comes in! She is INCREDIBLE and so knowledgable and thorough. She broke down everything so it made sense and I understood the why behind every exercise. She made me feel so in control of my body and prepared me for labor and even postpartum. She is so kind, fun, relateable and made each session judgement free with just allowing myself to show up as me- big and pregnant lol. I HIGHLY recommend if you are pregnant and experiencing discomfort to advocate for a referral for pelvic floor therapy and go see Nicole!!

I love this place! I've been referred here several times and won't go anywhere else. In fact I…read morerequest to be referred here. The therapists are all great. They are knowledgeable and very pleasant. Exercises are well explained and demonstrated before starting. I always leave with follow up exercises to do at home. They are with me or one of their assistants the entire time. They listen and answer questions thoroughly. They care how I'm doing and encourage me every step of the way.

I recently had a family member admitted here and I found the facility to be well maintained and…read moreclean. The nursing staff and doctors were kind, attentive, and professional. I appreciated that they took time to explained procedures and made sure we were informed every step of the way. Their compassion made a difficult time a little easier.

If I could give this place zero stars, I truly would. My heart is breaking for my nephew. He's only…read more27 years old and has severe cerebral palsy, and instead of being cared for, he was transferred to what feels like a nightmare. When my sister-in-law went to visit him, she found him lying in a wet bed -- his clothes soaked, the sheets soaked, and his catheter had come out. And the worst part? The staff just left him like that. No urgency. No compassion. It took them almost 30 minutes to finally come in and help him. I can't even bring myself to imagine what happens to him at night when no family is there to witness it. Any time he moves or even makes a facial expression, the nurses try to sedate him. The thought of him being drugged simply for reacting or expressing discomfort makes me sick to my stomach. This isn't healthcare -- it feels like neglect, plain and simple. When my sister-in-law tried to speak up and tell the hospital's social worker that she feared for her son's safety, she was met with rudeness, interruptions, and complete denial of what was happening. How can someone with that attitude work in a place where vulnerable people are supposed to be cared for? It is so discouraging and infuriating. All we want is for my nephew to be safe, respected, and treated like a human being. Instead, we're praying every day that my sister-in-law and brother can get him out of there as soon as possible. It genuinely feels like he's not being helped at all -- just kept there for the insurance money. Seeing that this place has a 2.5-star rating doesn't surprise me anymore. If you or your loved one are ever referred here, please do everything you can to find another facility. No family should ever have to go through this. California healthcare has changed so much since COVID, and sadly, this place is a painful reminder of how far it has fallen.

Here we go again only 2-3 years later I has my LTKR on 3-24-26, by same Surgeon Dr Kenneth Jhang!…read moreBest Ortho Surgeon for Joint Replacement hands down. I went to Physical Therapy at Arrowhead orthopedics which is down stairs from my surgeon very convenient. I requested this office for its great therapist. Krista is the manager and top notch therapist. She helped me last TKR and I was there it felt like half my life with a stubborn knee. I was there 60 sessions with my first replacement this replacement I was there 12 amazing. My therapist was Shelly and she did a good job but she was not there a few times I was and I had the Therapist Assistant Alexia. She was so patient and sweet and very helpful. I also LOVE Amy! She has been there since my last surgery and she makes me laugh, and she is extremely motivating which is very important in recovery. She will lighten your day and make you push a little harder to get to that point you need to be at. Amy thanks for everything you did, have done and you are also top notch in your field. I LOVE this office you will too! I promise .

I came in with my mom in Suite 220. Her appointment was at 9:00 and they told her that the doctor…read morewouldn't be in till 9:20? We still waited awhile till she got called in. Lady in the front with a nose ring is rude as hell, she was speaking to my mom like if she was a child and had an attitude problem.

They sent me to a debt collector even though they NEVER sent me a bill... Called them directly to…read moreresolve it (they were sending my bill to an incorrect address)... Paid whatever they said I owed... They told me it was all handled and that they would cancel the the debt collection complaint.... A year later, I received another bill from a collection agency.... Have been on hold with Easterseals for over an hour trying to resolve this AGAIN! Haven't used their services in over 3 years, but I keep having to deal with their incompetent billing department. I have an 800 credit score and have never missed a bill in my life....

This is to let others know about the poor experience my autistic nephew had with Easter Seals of…read moreLancaster Ca. Things started off well but very soon after starting it was clear they were not accommodating his needs. Instead of trying to work with him and understand him, they only wanted to push him into their rigid program and after making him anxious and upset blamed him when he had a problem. They would not communicate with me, for if they had I could have shed light on how to deal with him and what he needed. They did not care at all. He was shuffled from one worker to another and they made little attempts to get to know him. I begged them to allow me to give them input but they would not have it. After ignoring many of his signals that he was in distress, he finally ended up reacting and became physically aggressive. They then threw him out of the program. That was devastating for him. He asked me every day to take him back. I reached back out to them and asked if he could come back. They agreed that if after a couple months he did not have any aggression he would be allowed back. I worked with his mental health professional and he was doing great so after a couple months I reached out and asked if he could come back. They said that it would be possible but that turned out to be a lie. I made many more calls and sent multiple emails but I was ignored over and over again. They turned a blind eye and never responded. I think they are despicable for this and I would never recommend that anyone send their special needs child or adult there. That is my opinion and I believe it is well deserved. I really believe we don't need this type of help in our community and this branch would be much better with different management. That's just my opinion.

We love and appreciate Whole Child Therapy!…read more We had a hard time finding a place that took both insurances we have one being a PPO and the other IEHP thankfully they take both! We called and spoke to Sophie and a couple other girls explained my situation about having to switch facilities and they helped me get into a therapist at the Rancho Cucamonga clinic. Ms Carmen! I can't say enough about her, She really takes her time to help with getting the kids comfortable with her my son is only 1 and Ms. Carmen gets on the floor and plays and make sure my son repeats words she says and really made him feel comfortable and special

Ms. Sophie & Ms. Evelyn at the front desk are phenomenal! Jonathan & Alyzsa in scheduling are the…read morebest! Ms. Gaby (OT), Ms. Monica, Ms. Bri, and Ms. Miriam are all wonderful OT's! The entire staff at Whole Child Therapy have changed our families' lives for the better! Our children are thriving because of the staff here! So happy our family found them and that they have been able to help us throughout our journey. They are always so helpful and do everything in their power to help children and the families alike. The management and staff also keep this facility very neat and clean which is highly important for many families and their children.

Highly recommend this office. We've seen Ashley, Giselle, Nikki, and Jackie. Let me tell you all…read morethese therapists are my favorite. We have been with this office about 2 years now and they are wonderful. They are so helpful with my son's feeding concerns and physical therapy. My son has down syndrome and typically can be a bit stubborn and this team just does so well with him. Highly recommend Jackie and Ashley for OT and Nikki and Giselle for PT. The office is extremely clean, organized and I always feel so safe brining my son because I constantly see cleaning and sanitation. The office has a texting system so texting them instead of calling - should we need to do home hospital and do phone call that day is very simple! All the therapist are very solution oriented and give their honest feedback, we have built a great relationship with this office and I'm so grateful for how hard they work to address concerns with my son! This office has great equipment and all the staff is very friendly. I never feel worried if my son is having a bad day, they redirect and he does so well. The other thing I've noticed is how diverse of patients they have, and how kind and inclusive they are to all. I love that they welcome inclusion and friendships by saying hi! Wonderful place! I'm not easily wowed, however this office has exceeded my expectations over and over again.

My son and I have gained so much from coming here and I owe it all to Ms. Dalia. OT has been a life…read moresaver and with all her help he's eating on his own, undressing himself so much better, and she constantly gives me tools or even works with helping him engage and tolerate things when his twin brother is around when I have to bring him in session too! That's very important for me as a twin mom with an autistic child. It's been a journey and he always comes out giggling. She's the best. I also want to say my son has started PT as well at this location and Mr. Ryan is so caring and patient. My son always dislikes PT but even though some sessions are challenging he's climbing up on everything and now finally walking down more stains on his own. Mr. Ryan is very passionate and he always takes the time for breaks for my son and gives him swing time when he needs it. Thank you carrico!

I've been working here for a little while now and i just have to say it's definitely a great…read morecompany! The team work is top notch! The communication is amazing. Like any company you need communication! The owners are truly great people to work for! The office setting feels like you're surrounded by family! I'm so glad i found this company.

From the owner: Options for Rehab provides home based Physical, Occupational and Speech therapy…read more Our licensed Therapists and equipment needed for recuperative care come to your home. We specialize in but are not limited to treating frail patients in need of efficient, necessary, and restorative rehabilitative care.

This office was easy to find and parking was available in front of the building. My appointment for…read morea physical went smoothly and promptly. I was able to get in and out just under an hour and with all the walk ins and other appointments. The woman who runs the front is very kind and helpful. She made everything seamless.

Very easy location to get a drug test completed at. Office is very clean & pleasant. Instructions…read moreare given to you in a professionally manner. Office didn't look busy but is very well kept. Bathrooms are also clean & easy to give urine sample. Would highly recommend.

We have been going to kids connections for years for both ABA and OT. Dr. Cynthia is amazing and…read moreknows every child by name and looks out for them behind the scenes. All staff members have been great. Especially Jorge, Jim, Angelina, Mickey and Dr. P. So grateful to have found this great facility. I highly recommend kids connections to any parent looking to help their child learn and grow with special services.

This review is based entirely on my own firsthand experience with Kids Connections Developmental…read moreTherapy Center. I was personally present and involved in the events described below. My brother received services through Kids Connections for approximately eight years. Over the last year, I personally witnessed what I felt was a significant decline in professionalism, communication, and the way our family's concerns were handled. One of the most upsetting incidents happened when the receptionist contacted my mother and stated that my brother had been left alone in the lobby by his therapist. I was there during this situation. Because my brother has an intellectual disability and cannot safely be left unattended, we immediately became extremely concerned. I was personally present when we went inside looking for him. We could not find him and were asking staff if they had seen him. We were becoming so concerned that we were close to calling the police. Eventually, his therapist came out from the back with him. The information we had been given about him being left alone was incorrect. I personally witnessed the confusion and panic this caused our family, and I was disappointed with how the situation was handled afterward. I was also personally present and involved in the ongoing issues regarding my brother's scheduling and his second therapy session. After his therapist went on leave, that second session had not resumed. When my mother contacted the office about it, I was present for the communication and heard the receptionist state that she had a recording of my mother saying she did not want the second session. I personally witnessed my mother deny ever saying that. I was also involved when these concerns were brought to the attention of the owner, Dr. Cynthia Conway. We were told the concerns would be addressed. I later personally reviewed the email our family received from CEO Mayra Solano stating that my brother's referral was being redirected to another agency "due to the concerns" that had been brought to their attention. From my perspective, that response was extremely disappointing. I personally expected the concerns we raised to result in better communication, clarification, and an effort to address what had happened. Instead, after approximately eight years of receiving services through this agency, my brother's referral was redirected elsewhere. As his sister and as someone who was personally present for these events, I found the entire experience upsetting and unprofessional. Families trust organizations like this with people they deeply care about, and I believe clear communication, accountability, compassion, and professionalism are extremely important. I am sharing this review based solely on what I personally witnessed and experienced while dealing with this agency. After everything I personally observed, I was very disappointed with how our family's concerns were handled and with the overall level of communication and customer service we experienced.