The practice has potential but needs some definite fine tuning. The doctor is almost always…read moreunavailable since he is doing scopes. Patient are given to the physician assistant. He is not highly trained enough to handle more difficult cases. Some of his suggestions are not correct. I think being under Excela Health doesn't allow them to be autonomous. Unfortunately even with their best efforts, this practice is underperforming. I would keep looking.

From the owner: The Westmoreland Digestive Disorders group has been in business since 1993. We offer consultations,…read morecapsule endoscopy, remicade and remiclast infusions and hepatitis C treatments. We also have a registered dietitian on staff. We specialize in endoscopies, colonoscopies, ERCP's, peg tube insertions, ph and motility studies, stent placement, biliary and enteral, hepatology, inflammatory bowel disease, irritable bowel disease, Celiac disease, malnutrition, esophageal disorders, gastric disorders, small and large intestine disorders and pancreatic and biliary disorders. Our physicians are all board certified gastroenterologists, with years of experience. We are on staff at Excela Health Latrobe and Excela Health Westmoreland Hospitals, Norwin Commons, Laurel Surgical Center, Aestique Medical Center. Please call the office and our courteous staff will be happy to assist you. Our new state of the art office building on Frye Farm Road is handicap accessible and conveniently located off of Route 30.

I was unable to get through to the office on 12 different days, multiple times on each day, over…read morethe course of 8 months. My calls were never returned when I had questions or needed a refill because my medication was entered wrong. I ended up going in to the office today. The lovely receptionist explained that there have been numerous complaints and quickly apologized for the inconvenience and explained that due to moving locations and switching hospitals they systems were not working as they should have. They said they are working on the issue as we speak. Always love to see a place of business solve problems in an expedited and professional way! Kudos Westmoreland OB/GYN. Called for four days for test results with nothing but busy signals.

I had a follow-up visit after he had prescribed medication. Prior to him coming into the room, I…read morecould hear him outside the door saying loudly in the hallway something about a patient not taking their medication, I assumed he was talking about me... and he seemed angry. Once, he entered the room, I said hello and asked him how he was?.. he said not good. I calmly told him I researched the medication and it was not recommended for those 65 and older (which I am). It is a sedation anti depressant drug that is be taken before bedtime. I live alone and I am on the road driving to work between 6-6:30am and I told him I do not feel comfortable taking this drug. Heart disease also runs in my family and I would rather see if there was something else we could for my skin condition instead. He yelled a profanity at me... "Jesus Christ"... I calmly and politely told him to not swear at me, that it wasn't appropriate to do that to a patient. I think that perhaps Dr. Van Norman needs to be sedated based on his actions today. I do not recommend this doctor to anyone.. beyond unprofessional.

After visiting another dermatologist while at school I can say that Dr. Van Norman is the best in…read morethe area. I have visited Dr. VN 3 times and every time has been nothing but extraordinary. I have had a couple problems with my skin and every time Dr. VN prescribes what is needed and it is healed. Other doctors don't even give you the time of day to even explain symptoms. Dr. VN spends all the time you need plus more! I drive completely out my way just to go to this office. Great doctor. Great office. Almost no wait time. You won't regret going here!

After I dared complain because my neurologist left the practice, quit seeing me, whatever, the…read moreoffice manager deleted my next appointment. Then she waited for me to arrive, took me behind a locked door, and created a confrontation. She put her hand up in my face and told me to be quiet so she could speak to my husband about MY medical condition. When I told her to get her hand out of my face, she started saying I was violent. I went and sat down to fill out a medical record request form. She KEPT saying I was violent, so I left the room and let my husband talk to her. She told my husband I was violent because of the way I WAS MOVING MY HEAD. The office manager refused to give me a new appointment, refused to give me a referral to a new doctor, and refused to dismiss me from care so that I could see someone else. THEN she flagged my medical record for a "depressive disorder" I DO NOT HAVE. Mind you this is after the last two neuros there essentially told me to go away because they didn't know what to do with me. STAY AWAY.

I've been to Onyx with group parties and on my own and have had amazing experiences every time…read more The staff is friendly and accommodating. You can generally get appointments within a few days when calling for services. And realizing everyone has different levels of comfort, they ask if you want them masked or unmarked while providing your service. I've had both massage and facial services. All of them were the kind that are so relaxing you have a hard time getting off the table. The rooms are cozy and well maintained. Beds are a decent length and width and are heated. Overall a great experience at a place I look forward to visiting again for spa treatments.

I came in for a 100 minute facial. Price was $180. while the facial was good. I got less than 1…read more1/2 hour. I was shorted 13 minutes. I mentioned it to the girl at the front desk and her only response was I don't know why that happened. I have never splurged like that before on a massage and I can I assure you I won't do it at Onyx again.

I have been coming here since I was a teenager, so around 20 years. I have always seen Dr. Pica…read moreand, last year, the new P.A., Liz. Last year, I had 3 moles removed by Liz., all of which turned out to be mild dysplasia. That experience was fine and I would have loved to have returned to see either Liz or Dr. Pica. Unfortunately, the physician's assistant is no longer at this office. I was scheduled for a six month check-up, which I cancelled. I decided that I would go for my yearly check up and leave it at that. My first issue began this past February, when I received a rather hefty bill from the office, associated with having the moles removed...last June. I called the office to see why I was receiving a bill this late when I already received a bill from the lab last year in July. I was told by the receptionist that they had to send my info over to my insurance company twice, because the first time the insurance company never responded to them with how much they would cover. I found this hard to believe...insurance companies always seem to respond quickly, especially when it's in their best interest and they are getting paid. But whatever, maybe there was an oversight or an error. However, I still found it odd that it took over eight months to get a bill. My next issue occurred when I scheduled an appointment for both me and my husband: me, for a check up and him to look at a few moles. (Can never be too careful, the older you get! lol). At any rate, I tried to make the two of us appointments back to back, which was near impossible. I was on the phone with the woman for at least 10 minutes just trying to coordinate a time. we could both be seen. I ended up having to reschedule a dentist appointment in order to fit me and my husband in. Also, we had to schedule with Dr. Glasser, whom I had never met in all of years of coming here, but I didn't mind at the time. We arrived a few minutes before our schedule appointment times and the H was asked to fill out paperwork, since it was his first visit. We only waited a few minutes, but were then asked to come back together. I thought this was strange and stated this to the nurse. She asked if we were uncomfortable being seen together. Sure, we're husband and wife, but still...how many people take someone with them to the doctor's office? I will sum up my experience of meeting Dr. Glasser as briefly as possible, because I could truly go on for a great while. He barely looked at my areas of concern. He did not look at the 3 spots where moles were removed until I mentioned them. He asked my husband what he did for a living, and you'd think he worked for NASA or something spectacular. The doc asked my husband so many questions pertaining to his job, that I ended up making a comment to him about it. (You're a little obsessed with this, aren't you?) He removed two moles from my husband, one almost forgetting to numb first, because he was busy talking. Luckily, the nurse (who was friendly) stopped him before he slice a mole off my husband's back with no shot. I found Dr. Glasser's bedside manner to be nonexistent. He was talkative, but was abrupt when answering questions. I had to ask him how to care for the spots he removed on my husband, since he didn't offer any instructions. Overall, I would only return under the following conditions: I couldn't find another dermatologist that I liked in the area and only if I could see Dr. Pica.

Dr. Glasser is one of the best physicians I have ever encountered! After seeing two other…read moredermatologists over the last year for a very painful rash, Dr. Glasser took it seriously and prescribed a course of treatment that gave me immediate relief from pain and itching and appears to have cleared up the problem for now. I found Dr. Glasser and his assistant Wendy to be funny, comforting and very direct. I would recommend Dr. Glasser to my family and friends.

If you enjoy waiting for 8 minutes for the front office staff to pick up the…read more phone only to act rude to you than this place is for you. The Doctors are all nice. Worst medical assistants and nurses I've ever seen. If the doctors know whats good for them they'd be cleaning house. The medical assstants are the first and last people you talk to at the office. They are the people that leave the most impression. In the medical field, they are the face of your product. This product stinks!

I have taken both of my daughters here since birth (now ages 12 and 7) and have never had a bad…read moreexperience. The staff is friendly, the location is clean, appointments are always easy to schedule, and my kids love the waiting room.

I started taking my oldest there 15 years ago at the Greensburg location, and was very satisfied…read morewith treatment and care. I have been going to the Mt pleasant location for the last 5 years and I have noticed a rapid decline in patient care . I hate to be negative but after my visit today I have to share with other parents that are considering taking their little ones there. I am an educated person and I know my child's health inside and out and when I tried to express my concerns I was talked over by the physician , not to mention he talked to me like I was a child and didn't know anything ! Oh, and he didn't wash his hands or use sanitizer after touching the keyboard! I agree with other reviews about front desk , that is the first person you see when going into an office , the least they could do is smile and try to be polite. Also, the medical assistant didn't even take my daughters temperature! ( which she had a slight fever because I took it at home before I left ) One more thing .... I was there an hour and 15 minutes ! Totally unacceptable when there are employees on there cell phones behind the front desk. I obviously will not be returning , and I hope that the parents reading this do some research before taking their little ones here.