unprofessional staff and un home care providers. do not leave your loved ones in their hands…read more horrible hr staff

This facility is wonderful and the staff very caring. Our family explored several places for my…read moremom and found a place where we could see her living. The staff couldn't be more warm and caring and accommodating Recommend this place!

One of the best operated and least expensive retirement communities in the Southwest. My pappy…read moreloves the place. It is kept very clean. Very clean! I like that. The management team is very nice and helpful. Food is great but limited on choices (I pretty much only eat Mexican food). Most of the food is traditional American fare, but very well prepared. I highly recommend this place!

Solstice Senior Living Rio Norte, El Paso is a depressing excuse for senior living. Please don't…read moreput someone you love in this place. The manager bullies the residents, the food is HORRIBLE, needed repairs (air conditioning and plumbing) are ignored, and the weekly apartment cleaning is sub-par (when we moved my dad out, we realized just how incredibly filthy his apartment was). My dad suggested changes, was vocal about needed changes in the service he was paying for and was rewarded with a termination of his rental agreement while he was suffering from pneumonia. Solstice Senior Living corporate was also made aware of these circumstances, on several occasions, all of which were ignored. My dad has moved to his own little house and is much happier! Do not subject anyone you care about to the abusive treatment of Solstice Senior Living.

Since COVID is still an ongoing concern in 2023, Sunridge Cambria is very prudent of what needs to…read morebe done immediately. No place is perfect; however, they do test every employee and resident to make sure if someone tests positive or is sick, the immediate protocol is to secure the location and ensure each resident is cared for individually in their room during the quarantine period. I am very impressed of everything that has been upgraded by the new owners. The residents are given a choice of menu items at lunchtime and the hallways have been refurbished for a fresh, modern, inviting look. Most of the building is still being renovated by updating most of the fixtures, vacated rooms, and common areas. I am elated when visiting Mom who seems to be very comfortable and satisfied of the employees who care for her daily. Her health and safety are my main concerns by the people I must rely on and trust to care for her who I have made an effort to know each one of them. They have improved satisfactorily in the last 3 1/2 years at this location compared to the many years Mom had been a resident at an old Sunridge location that was closed down three years ago. Their rate for assisted living has increased due to the economy but is well worth it considering everything that has improved for the betterment of everyone - employees and residents.

Office Administration is incredibly amazing. Always working hard to give exceptional service to…read morefamily, visitors, and overall, the residents living there. The staff involved more with the residents, med techs, RAs, housekeeping, laundry, and the kitchen crew always working at a higher extent to provide exceptional service to their residents. Cambria always has an activity everyday that keeps the residents entertained and active throughout the day! I love how you can recognize that Cambria's #1 priority is their resident's and family! I recommend this place