Drove from Ellsworth on our last morning before driving home and planned to get there for 10am when they say they open on Saturday. Sat around and waited till 10:30 nobody showed up. Wanted to exchange something but now I cannot and I have to go back home maybe I'll see you next year. Not cool smh read more

Sunrise - Closed at 10:30am? - Jewelry Near Me - Bar Harbor, Maine

Website says open' so drove 25 miles for a sweatshirt I saw yesterday only to find it 'closed'!!! Called all day and no one answered.

I mean, prices are nice, but when I was trying to fold up a shirt and put it back nicely, the owner (I guess?) was almost rude about it? I don't know, don't belittle your customers for trying to put clothing back the right way lol.. I said "ok I don't want anything anyway" and I walked out but not before hearing her say "Was she really that offended?" Edit: she told me about the sign (which I never saw) but.... you have to unfold shirts to see if they fit...........that's how shopping works...... read more

My wife got attracted to this place because of the signs in the window. Those signs mentioned that they were having an "End of the Season Sale"!! 50% Off Selected items! The shop was filled with mostly clothing and jewelry from what I could see. Wife was happy with the purchase she made. Sunrise is worth stopping in for a quick look. You may find something you like also. read more

Sunrise - Storefront - Jewelry Near Me - Bar Harbor, Maine

Didn't read all the negative reviews until I left the store, which is too bad because I wouldn't have gone in. What ever happened to customer service??? If I could give this place a negative I would.Great prices but rudest cashier I've ever encountered. Her name is Tina and apparently she's the owner's daughter(which means she's not going anywhere.) I would buy from any other store on this cute Main Street except from this one. Stay far away is all I can say!! Take your business elsewhere and show Tina the customer should come first especially when relying on tourists for your business. Came in on the Princess cruise line. loved the city but hated this spot!!!! read more

Sunrise - Jewelry Near Me - Bar Harbor, Maine

I have never written a poor review. I wish we never set foot in the door after reading all the poor reviews. I needed a waterproof jacket since it was cool and rainy. I purchase one at Sunrise. Well, i tried wearing it that night but the the zipper was not working correctly. It would get stuck so i was not able to zip it. We tried several times and it worked only some of the time. Went back the next day to see if i could exchange it or get my money back. The lady behind the counter basically told me I did not know how to use a zipper properly! Needless to say, I was not happy. I avoided her side of the street for the remainder of our trip. read more

Fully agreed with other 1 star reviews. Is there another option for -5 stars? I got the same type of experience, specifically the worst. I'm not sure if it is the same lady? but she also had told me to stop picking up the shirts since she have to fold them all. IT IS YOUR JOB. I'm sorry you chose this job, that's not my fault. She couldn't at all be pleasant to her BUYING customers but also told me: "then don't buy it." I recommend you to quit and find another job! read more

Spend your money somewhere else! If i can give zero stars, i would!The staff here is incredibly rude! I got kicked out for drinking iced coffee. This has never happened before! They sell the same stuff as the other stores in the area. This is not worth it! read more

My wife and I had the misfortune of stopping into the Sunrise Clothing store on Main St., Bar Harbor, ME on Saturday, Sept. 14 of this year. The store was bright and clean with lots of appealing inventory but the lady working there was incredibly rude to us. The asking of a simple question brought ridicule and scorn. I would not reccomend shopping in that sore. read more

Had a horrible experience shopping at this joint. We visited the store on Oct 27, 2019 around 12:30 pm. The store attendant was totally nonchalant. Did not offer any help and kept making sarcastic and disparaging remarks, if we ask any questions. She appeared totally miserable in her role. Not sure, why be in customer service when being civil and pragmatic are your worst trait. Her shenanigans continued thorough the checkout process. She kept rolling her eyes, continued to make faces and uttering snidely remarks. I wanted to get the hell out of that pathetic place but my wife tried to be courteous and went through the transaction. Ironically, it's the same woman who appears in the picture above. She is heavily tattooed. Not sure if she owns the business or is just an employee. Either way for sure, she will drive down this place to shambles. read more

Go to literally any other souvenir shop in Bar Harbor. They have similar stuff and owners that don't make their hatred of tourists so apparent. We missed the sign that asked you not to unfold shirts. Rather than asking us not to, the woman working the register (perhaps the owner) blew passed me in a huff without saying excuse me and tapped on the sign like a maniac. She continued to be rude throughout the transaction. From reading the other reviews this isn't the first time. read more

This was the first souvenir shop we stopped at and the prices were decent. After we picked out what we wanted, my husband suggested we look around at other shops to compare. Other stores were comparable but either didn't have our size or something else. We settled for Sunrise and were very happy with our purchase. The cashier was really nice and recommended going to Mount Desert Island for some yummy ice cream. Yay!!! read more

My daughter is 14. She was there with five other kids her age who were backpacking Maine with an educational group. GOOD kids! They came down out of the mountains, ate in Bar Harbor and stopped quickly here to buy sweatshirts to remember this AMAZING trip. While five were going through the racks, one when up to pay and he came back and said "she said you should tell your friends that they need to leave because I don't want little kids ruining my business!" My daughter and her friend put back their sweatshirts and walked out and came home with nothing from Maine as this was a short stop in a gift store!! Shame on you. These were well behaved PAYING customers!!! read more

I will never support this business again. Rudest cashier I've ever interacted with. A friend was looking at a shirt she was considering buying, and the cashier yelled at her for unfolding it. Maybe don't work at a clothing shop if you get angry about folding a shirt? I recommend shopping at other stores in Bar Harbor. read more

I too had an unpleasant experience with a dark haired woman working there on 8/21/15 around 2:30 PM. We bought two shirts and then I saw another shirt I liked better. When I asked if I could exchange one of the shirts for this other shirt and pay the difference, I was told this would be a hassle to do. She really wanted me just to buy the other shirt and not be bothered. I even offered to give her the $4.00 difference in cash to make it easier since I had used my credit card for the original purchase. I said how about if I do that and she said "how about no". We frequently visit bar harbor and much like Amy R. said in her review of 6/9/2015, there are shops everywhere that sell the same merchandise and are very nice to deal with and appreciate your business. I would stay away from this shop - no need to be treated this way. read more

Can't give zero stars or I would. Liked the merchandise, and wanted to buy something. Apparently I was standing in the wrong place to be rung up, so the girl running the shop felt it necessary to berate, and basically call me a moron. I don't get it; why are you in a customer service job? No one should shop here!!! read more

Wish I had read the reviews before entering. Would give negative stars if I could! The woman working there is the rudest sales person I have ever encountered anywhere and I've lived in NY and NJ. My daughter and I stopped in and end of season sales were quite good. Not sure if she's mentally ill or just a raving bitch. Give your business to any of the other similar shops. Everyone else we encountered at other shops were very pleasant. read more

I would give zero but unfortunately I cannot. I was just treated like a piece of garbage by the bitch behind the counter because she assumed I saw the no food sign when in actuality I did not. She was nasty and rude and I would not recommend this shop to anyone there are better shops everywhere else! read more

My friend told me about this great shop she had gone to the last time she was in Bar Harbor. She bought a beautiful ring there. She said I would love the shop owner-friendly, warm, and funny! We only go to shops where we are treated with a genuine friendly feel...hey- makes sense. Who wants to be treated rudely? We walked into Sunrise and was immediately greeted by Natasha. What a great lady! She showed us several items and there was absolutely no pressure to buy. We had so much fun trying things on! We will definitely be back...even if it's just to chat! I love my purchase and have already gotten compliments on it! read more

Racist. I was with my mom and she didn't see the clothes she liked. As a nice person, my mom folded the clothes. Some lady gave her a disgusted look and even made a comment. That is very rude. I can sue this place if I wanted to but I don't live here read more

The lady who runs this store is extremely rude, unprofessional, and cocky. Take your business elsewhere please, there are much better stores around here that sell the same merchandise. Try Cool As A Moose right across the street. I made an account just to write this. My girlfriend and I tried to return a jacket that had a small hole in it. She could of just said "sorry, we cannot do returns" or something of a similar caliber. Instead, she decided to make snark and rude comments about how we handled the jacket. When we were leaving the store disgruntled, she yelled at me to come back to make sure we still had "our" jacket. She's extremely condescending and does not care about her customers. read more

This place doesn't even deserve one star. 100% worst customer service I have ever experienced. I was looking through some of the t-shirts and nicely folding them back the correct way like I do at every clothing store when this lady who works there says, "There are displays of all of the shirts if you would like to see any". I thought she was just being kind so I continued looking at the shirts when all of the sudden she says VERY rudely, "Can you not unfold the shirts? Especially if you're leaving". There are plenty of other stores on Main St that have most of the same shirts. I highly recommend people shop elsewhere. read more

I wish I could give this place 0 stars. It's been over a year since I went to this store but I decided to write the review today because I just warned someone against it based on my experience. I was in the store with my friend. While she was paying for her item I was well behind her in an otherwise empty store. I was checking my account balance on my phone just to make sure I picked the right card. If you've ever been to bar harbor, you know that cell reception is spotty in some areas so my service was slow. My friend finished her transaction at the register but my phone hadn't loaded. So I asked the cashier for just a minute before I headed to the register to pay. There was literally NO other customers around! I checked my balance, picked the card and checked out. The cashier ring me up and then afterwards hold the bag with my purchase in it so that when I went to get it from her she held on to it so I could hear her lecture me about how rude I was being for texting while in line? Of course she waited until after I was done otherwise I never would have let that piece of trash talk to me the way she did and give her my money. I hope that no one ever goes to this place because she certainly doesn't deserve anyone's money. She doesn't respect customers at a basic level. There are so many good, hard-working people in Bar Harbor who have better quality stuff. Make sure you visit them! read more

Employees are the rudest I have ever encountered. Extreme attitude and completely unprofessional. Standing out in the pouring rain and they kicked us off their "stoop" because we were "blocking their display". When I told her that's how you treat your customers? She said " you didn't buy anything" when my family just spent almost $100 in your store?! Thanks for kicking a family with 4 small children in the rain and showing complete disrespect to people. Posted a picture. read more

Sunrise - Here is a picture of the woman and her childish sign, trying to take it down when she realized we were taking pictures of it. - Jewelry Near Me - Bar Harbor, Maine

I would give this place 0 stars if possible! Go to any other store in Bar Harbor for souvenirs. The person at the counter on 9/13 at 7:30pm is the absolute rudest person I've encountered in Maine! There are no displays for the kids T-shirts, so you have to open the folded shirts to see the print. There is a sign that says to leave the unfolded shirts on top, which we did. We opened a few shirts to see the sizes and print, decided they weren't for us, and left. When walking out, she gave us a rude look and then mumbled loudly that we had the nerve to do that and not buy anything. I called her out for her rudeness. She said she was talking to herself but I heard her 10 feet away. Please don't give this business your money, there are literally dozens of stores nearby worth your money. read more

My husband and I loved Bar Harbor!!! Unfortunately, this shoppe was an unpleasant experience, where we both left with our jaws dropped. The lady behind the counter did not think twice before attacking us and accusing us of inappropriately referring to the word gay. She went as far as calling us homophobes! Luckily, we very openly love and support all of our gay friends and family and we were able to shake it off quickly. Their business lost a sale and left a bit of a sour taste in us! read more

Loved this place, large assortment of great apparel, sales assistance was super. Lady even went to store room twice to get fabulous yellow/navy jackets for both my husband and I, even bought matching caps with crew sticks. Go here first and last!!! read more

Lady behind the counter was rude. Told my mother that she was being 'passive aggressive' when she was looking to find her size in the pile of tshirts. This is so be expected in a store, am i wrong? I was also feeling the tshirts (not messing them up) and was told "the tshirts are hung up right above your head so you don't have to mess up my hard work. thanks." wow. so rude. when we called her out on her unbelievable behavior she told us that she was aware of how she was acting but did not care because it was 'my store and i can do whatever i want.' Go some place else. other shops sell similar items and sometimes are even better quality. don't waste your time here. she soured me and my mother's day. don't work in retail if you act that way in public. that lady needs serious help read more

I literally made an account on YELP just so I could give this store a terrible review. I was very excited by the merchandise they had and had some sweatshirts and a pair of earrings I was interested in. I walked towards the large hanging mirror by the edge of the jewelry counter, and prepared to try on some of the sweatshirts; when I wanted to call my partner over so he could help me pick one. I took one step forward toward the edge of the jewelry counter and whistled looking for him (we do a little special whistle to find each other instead of calling each other's name). NEXT the horrific woman who must have some kind of social interaction disorder, exclaimed from across the store, "I DONT KNOW ANY JEWELRY STORE WHERE CUSTOMERS ARE ALLOWED TO WALK BEHIND THE COUNTER!!". She said it so loudly and strangely that I didn't even think she was referring to me, then she briskly walked over and began using her monstrous body to push me backwards- I hadn't realized that I LITERALLY LEANED past the edge of the jewelry case, she did not even have the small door latched to allow for customers to know what the boundaries are, because there are actually huge amounts of jewelry and merchandise hanging on the wall with no discernable boundary. She verbally accosted me, asked me "WHAT DO YOU THINK YOU ARE DOING?", and I said, "well, I was looking for my partner" and she said, "WELL YOU CAN WALK AROUND THE STORE LOOKING FOR HIM.". Next I said, quite plainly and honestly, "I am very confused as to why you are so frustrated, I only leaned past the counter to try and see if my partner was still in the store." and she replied again with verbally accosting and very rude and honestly strangely angry and scary remarks. Not once did she say, "can I help you? did you want to look at something in the case?". I was ready to give them at least $25 of my money but promptly left the store feeling confused and sad and very violated. read more

This store deserves zero stars first of all, I got screamed at tonight for messing up a shirt I never was touching to begin with by the lady behind the counter. I then stood there in complete shock, as she continued to talk crap about me to other customers... nice!!!! I work in customer service and retail and I'm embarrassed for her. Lost my business :) read more

Very poor customer service! Lady at counter rolled her eyes at my family as we walked in the store. Didn't offer any assistance and made INCREDIBLY rude comments as we left! Then when called on her ignorance, she continued to berate my family and make snide rude remarks! We will NOT shop here again and being that we work in the tourist industry, we will definitely share with others to avoid this store!!! read more

Would give this store a -5 stars if I could The first time I went in I had an ice cream cone which was almost gone and was told I needed to leave Went back a few days later because I saw a sweatshirt I liked. Since the store has no dressing room, I took off my top (under which I had on a tank top) to try it on. It was too big so I hung it back on the rack and as I continued to browse the store the cashier said "do you always disrobe in public?" I informed her I had on a tank top and if they had a fitting room I wouldn't have had to "disrobe in public." I also told her I didn't appreciate the way I had been treated by her on both occasions and would under no circumstances give them my business. There are too many other stores in the area who carry a lot of the same merchandise. This lady is in the wrong business. She was a little heavy, had short dark hair and tattoos. She really needs to be fired or the store will continue to lose customers. read more

The store has signs that clearly state "No Food Drink." Unfortunately, I was distracted by the wonderful displays. I was told by a discourteous individual at the register, "you wanna take that out of my store?" She was referring to my popcorn. I immediately and politely complied. The rest of my family was still in the store when she continued her remarks of displeasure about my popcorn. This isn't representative of the other shopkeepers in the area. Lovely town. Rude clerk read more

Don't give this store your business!!! My husband and I came in looking to buy some of the art we had seen from outside, also excited to find a souvenir-type shop that allowed dogs to enter since we had our 4-month-old lab with us. As soon as we walked inside, the woman behind the counter scowled at us very obviously, but we kept going. Our dog is completely housetrained but got super nervous while we were inside and peed a little on the floor. I went to the counter to ask for some paper towels so I could clean it up. The woman sighed and loudly asked, "So you brought a dog that's not potty-trained into my store?" I explained politely that she is housetrained but that she had gotten really nervous and had an accident, and I apologized again and said I just needed the supplies to clean it up. The woman sighed and grabbed a roll of paper towels and cleaner and followed me to the back of the store, not even letting me have a chance to clean it up. My husband had already appropriately disciplined our dog by pointing out her mess and swatting her nose, and she was already bouncing and happy again. My husband took the paper towels from the woman and wiped up the mess himself as we both continued to apologize. The woman loudly said, almost yelling and glaring directly at me, "Well, I'm less impressed with someone squeezing a dog's face than a dog peeing on the floor." Neither I nor my husband had squeezed or dog's face at any point in time!!! Everyone else in the store was staring and I was furious at her allegation. We left the store immediately. Too bad for that woman though because instead of spending a few hundred dollars on her paintings, she lost more business!! I'm less impressed with her art than with her attitude!!! read more

My mom and I had a terrible experience at this store today. My mom put a scarf around her neck to see if she liked it and then left it on a rack. I picked it up carefully and put it back in its place by the other scarfs. That's when the lady behind the counter rudely told us that I needed to bring her the scarf so she could check for damage. Her tone was very menacing. We took her the scarf and although we told her that we would pay if it was damaged by us, she said v loudly: "you don't have a choice here!" At that point, we put down the windbreaker we were going to buy since I wasn't about to give this place my business. As we had expected, the scarf was not damaged by our handling of it, but we left her store feeling very upset. Don't shop here!! read more

Very affordable!! Nice clothes and jewelry... Natasha (person behind the counter) was very friendly and helpful. I purchased a beautiful pendent. We all went back the next day and nearly bought out the store!! Best prices in Bar Harbor. read more

The employees were so rude. Many other stores in Bar Harbor with the same items songs unnecessary to shop here. We have been coming to Bar Harbor for years and don't need to be treated this way while shopping. read more

I was visiting Bar Harbor from Colorado and I stopped in the Sunrise store. The lady working behind the counter was very friendly, helpful, and attentive. She helped me pick out a wonderful piece of jewelry that love. Thanks so much!! read more

I don't even want to give one star but can't post without it. Just after entering the store I noticed a nice selection of t-shirts to choose from. I pulled a shirt out of the pile and size was wrong so folded and placed back in where it belonged. I thought I did a good job but right behind me I hear "If you don't want it don't put it back. I don't know why people put it back it just wrinkles the shirt and makes it worse." She pulls the shirt out of the pile still mumbling at me and in my defense I said I was trying to be helpful. She then said that I wasn't helpful at all. I left the store. In reading some of these reviews here she must be the boss because she is still there, otherwise I can't imagine why she would still be there. The prices were great if you want some clothing but I would recommend not folding or putting the clothing back if it is not the style or size you were hoping for. My guess though would be she would have something to say about that too. read more