Excellent service. Have used them several times now for our wood / oil furnace. Special shout out…read morefor Scott, who is very knowledgeable and personable. Many thanks!

I purchased a home last winter and this spring my a/c wouldn't turn on. I have a home warranty and…read moreAerotek was the service provider I chose to do the work. My home warranty company was terrible to deal with from the beginning with saying we would hear back on the status in 48 hours and then taking over a week to respond so we could move forward to saying they would ship the equipment out right away so we could have the install done a week later and when we followed up the equipment hadn't been shipped 4 days later. Liz did an amazing job keeping me informed and together we stayed in contact with the warranty company to ensure this got resolved. Jolene has been a huge help as well with scheduling the install as well as the guys that have been out to the house to do the work. All in all these guys know how to get the job done, and by the way if I hadn't used the warranty company Aerotek's price on their equipment was $800 less than the same equipment from another local company. These guys run an honest business and would rather have happy repeat business than overcharge on one call. Thanks again guys!

Sean is awesome. Very knowledgeable and professional. Great guy to work with. Great to know he's…read morein the area. Doesn't appear to be any other dependable plumbers in Polk County. Highly recommended. Thank you​

Super plumber. Couldn't ask for better service. If you need a plumber in Polk county, you can't do…read morebetter. Sean is a super guy. Very knowledgeable. Very quick. Works really hard. Everything you expect.

Excellent customer service! One of the first coldest nights, Called him around dinner time left a…read moremessage and he called right back. Dave came out within the hour and took care of our furnace. luckily he had the part! Thank you Dave. Highly recommend !

Hottest days so far this summer and my A/C stopped working. Hopped online about 3am, by 7:15 am, I…read moregot a response from Central Heating and Cooling. Dave was out here by about 11:15 and made quick work of diagnosing and fixing the problem within about a half hour. Amazing job! Great customer service and a very reasonable price. Thanks Dave! Keep up the great service. Highly recommended around the Isanti area.

Bought a new furnace for thousands of dollars. When getting estimates, the person was very nice and…read morewhen asked if it would be compatible with my current AC unit, they said yes we will do that. Fast forward to May (80+ degrees) and my AC unit is not connected. Contacted them and they said depending on the day it would be $99 or $199 service charge! Customer service was wonderful during the estimate process but that didn't last. Do not recommend.

We were very pleased with the purchase and installation of our furnace and air conditioner. They…read morewere very professional, on time, very pleasant, polite and very patient. The work was neat and well done. Cleaned up after themselves, Made sure we understood everything. Very knowledgeable. Great job.

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

BEWARE: Independent contractors are used by this company who carry their own insurance. I had an…read moreunfortunate situation where a furnace drain hose was bumped out of place by one of this company's independent contractors causing a leak in my ceiling weeks before my house was to close to a new owner. My claim was declined. The insurance company required unrealistic things like a photo of the space prior to incident showing the hose in place. Who takes pictures of their furnace? This resulted in a costly last-minute repair to my ceiling. Essentially this means that you are at the mercy of a potential crappy insurance policy carried by the contractor and that the owner takes no personal responsibility for potential damage.

The capacitor on my central air unit went south and Nick Smith from Aire Serv stopped fixing his…read moredinner and showed up in 30 minutes, had the part and got the A/C going again. Awesome technician and service!

Great prompt service. Joe S responded the following day after a service call and replaced our…read moreleaking expansion tank. Very friendly, knowledgeable and wonderful customer service. I recommend Joe!