I don't recommend New Sun's Dry Cleaners & Tailors (陽光乾洗)on 1904 bath Ave Brooklyn NY 11214. The lady was so unprofessional and does not know what she is doing. She didn't know how to measure length properly. She was mean and spoke very rudely.
Please don't use this place, you will regret it!
On May 13th, I took my daughter's prom dress to New Sun's Dry cleaners to have them alter it shorter. I showed the dress to the lady and asked her if she could alter the dress. I specifically mentioned this material was stretchy. I pinned the outside layer and told her the length that I wanted and make the inside layer match accordingly. She said it was an easy job. I liked the confidence from her answer, so I thought she would do a great job. She asked me to pay in advance; I didn't even question it and paid that day.
On May 29th, I was very disappointed when I saw the dress. She didn't even tailor a straight line on the dress plus the thread was skipped. She said that material of the dress was hard to do the alteration on and that it was the best she could do. I asked her before I dropped it off and she said it was an easy task. I asked how come some sections were ok and some sections the thread skipped. I dropped off the dress to her because I thought she was a professional. She should have told me that she wasn't able to do it. I also inspected that the inner layer was longer than the outside layer, but she pulled the outer layer very hard and tried to cover up the fact that the inner layer was longer. I thought I saw it wrong. However she said she would try to FIX IT for me and had it picked up later that evening. I said I am not in a hurry, take her time and I could pick it up tomorrow.
The following day, I was stuck in a meeting, so I sent my sister to pick up the dress. When I took the dress out, I could see the inside layer was sticking out (see attached pictures). I asked my sister to take it back to her. When my sister arrived, she said I told her that was the length of the inner layerthat I asked her to. She also said that when I brought the dress to her, it was already like that .
She said she would not fix it unless I pay her again. She also suggested that my daughter try the dress on, maybe it would magically make the outside layer look longer than the inside. This is unacceptable, it wasn't about the money, just the principle. I would not pay another penny to fix it. My sister took the dress back cause she thought she would intentionally ruin the dress if I let her fix it again. This lady needs to be more responsible for her actions.
This business has no quality or integrity, and the services are bad. If you don't want to jeopardize your lovely clothes, then I urge you to not use this place. You will waste your hard earned money, clothes, and just ruin your day. It is unacceptable to have this kind of service in the community. The business should be closed down so it will not happen to anyone else. read more