The Lucky Rabbit Laundromat is absolutely the best in Brooklyn! I give it an A+…read more The owner is a hands-on person and she and her staff are extremely helpful whenever needed. The facility is spotless and the machines are all in excellent working condition. I find the "wash and fold" service is a tremendous help and the option of having it both picked up and delivered back to me is so convenient. All items are perfectly laundered and folded. It frees my time and spares me some hard labor. I highly recommend this laundromat. Barbara B.

This was my first time using Lucky Rabbit Laundromat and I could not have been happier! Everything…read morewas amazing, from the customer service to the fast turnaround time to the wonderful smell of my clean clothes. Susie was so helpful and accommodating and was a real pleasure to deal with. I cannot recommend them enough!

BEWARE of this place!!! They ruin expensive clothing and blame it on a "defect". My aunt recently…read morebrought in a mackage jacket with fur hood and they gave it with some kind of unusual stains on the shoulder and the fur was burned off. Moreover, they claimed that she brought in the jacket this way but it was in perfect condition, just needed to get it freshened for the upcoming season. When I picked it up I was in shock and my aunt went to bring it back but they refused to pay for the jacket that they RUINED!

So far so good. I dropped off my clothes here last Saturday because I've stopped by other dry…read morecleaners in the area (French Cleaners) and was afraid of what I was seeing (clothes strewn all over the place, cramped). So I eventually reached this place via foot and felt comfortable with their process. They use a database that most dry cleaners usually use for their customer information and you can pay via credit card (but no Amex). They dont do deliveries which is a pain for me since I live about 15 blocks away but I think I would rather walk it than risk my clothes in another sketchy dry cleaner establishment.

Ive used his pick up and delivery service off and on for almost half a year. The past two times…read morehave been a complete nightmare. First, he lost a bathing suit bottom that cost me $40. Offered no compensation. Just an apology that it wouldn't happen again. I sucked it up and used him again as he's the only service in the area that does pick up and delivery. This time was a huge difference. He admitted to bleaching my sheets. Blaming his "new girl". Then I opened my blankets. They stunk. He proceeded to tell me I'm supposed to open the bags to let them air dry meanwhile ive used his service before and never needed to do this. He then admitted again new girls mistake. I requested reimbursement for the sheets that were bleached. He said no only a discount for future. I then noticed a bunch of stains on my very expensive limited edition skims shorts. He proceeded to tell me I need to take better care of my clothes. I gave him that item barely even dirty. I wore it for one second and will even show the court i recently purchased it. Its obviously a fabric softener stain. I dont give him fabric softener or bleach for my clothing. It looks like someone ran in over with a truck. As seen in attached photos, you can see the child that is running this business. I'm now taking him to small claims court because he doesnt want to offer any reimbursement for his mistakes and even laughed at me and told me I'm not his son or brother which was completely irreveleant and decides to laugj at me. Very immature. This kid is about 25 years old and has no idea how to run a business, let alone speak to customers. His own workers told me hes a partier that doesn't wake up until 12pm everyday. Doesn't know how to run a company and will ruin your clothes. Even if you do the wash yourself, they do not rinse the machines prior to your next wash and your clothes can be ruined with bleach and he wants no responsibility even though admits fault through text and his policy on his receipt ensures reimbursement. Stay away from this laundromat. The child is immature and will never help you with any mistakes his business makes. Screenshots to show immaturity and pictures to show damage he did to my clothing. Sheets cost $119. Shorts were $54. Stay away from this laundromat unless you want your clothes lost, ruined and smelly and offered a discount for future use.

Definitely deserved more than 5 stars, super clean and great service…read more. Highly recommended!!

High quality work and amazing customer service. She genuinely cares about saving your money.read more

I'll update this review about the quality of dry cleaning after I receive my 3 sweaters and 2…read morejackets back. Pricing for dry cleaning seemed moderate/standard for NY with regular sweaters starting at $4 and up (price depends on if they're "long" or open). Jackets were $10 and up. Main lady at this small mom-and-pops store is named Rachel. She's very polite and tries her best to respond to your questions in English (her level is understandable as long as you're using simpler words so don't get fancy when asking questions -- unless you don't want the right responses. If you can speak Cantonese, that's her dialect FYI). She'll give you a green receipt to take away with after you've agreed on scope of work and prices. Overall, pleasant experience so far.

It's been awhile since I came here... I needed some jeans to be hemmed as I'm short. Even petite…read moresizes can sometimes still be too long for me. I had recently bought some new jeans so I immediately come here to get their tailor before washing. Excellent work by Gloria! Thanks! Always quick and easy. I got it back within a week; picked up after work when I had time.

12 years a loyal customer. Gloria is an amazing tailor…read more I'm always pleased with their dry cleaning service.

Very thorough during inspection and will let you know about fabric types, aging fabric (and what to…read moreexpect), loose buttons, worn zippers, etc. - we had a sweater passed down over 2 generations from a grandmother and it came out beautifully and she tightened up buttons and everything. they have a quick turnaround and will work with you to figure it out. they'll also call shortly before closing, if you forget, to make sure you have your garments when you need them; it happens! they have extremely reasonable price for their services. we've been using their services for over 7 years now and i've never had a problem. i would highly recommend them for anyone in the area, you won't be disappointed.

''Tis the season for bulk dry cleaning and Betty does not disappoint! Super hardworking lady and it…read moreis really worth the long drive over for me, can't find another dry cleaner who delivers the way she does. Sometimes she will be around a little after closed hours to wrap up adidas a few jobs, but for the most part: Monday to Friday - 8 AM to 6:30 PM Saturday - 9 AM to 6 PM Sunday - CLOSED

Not very friendly, and they did a shabby job at fixing a rip I had in the crotch of my pants(see…read morephotos). Their only saving grace is that they are fairly decent cleaners, but you can find better.

Everything was great. But the main problem is their price. I will look for a service with a lower…read morepricel

From the owner: Laundry picked up today, back tomorrow. Quick, clean, and complete with Dry Cleaning service.read more

Use this laundry around 4 years .and I like it.nicely and friendly workers and services .read more

This is the only dry cleaners/tailor i trust and go to. Amazing and friendly staff, affordable…read moreprices and they always do a good job!

Ruined my white coat with a side if attitude and screaming at the customer. Unbelievable! This is…read moremy first negative review in yelp. This place is THE worst. I brought in my white peacoat that has a 2 inch faded grey stain on it. They charged me $18 which is more than the ones around. They gave me my peacoat back with the SAME stain and 5 new stains. He proceeded to tell me that they were already there. When I convinced him that it was not, he said, "it's probably from another jacket, did you think your my only customer? I throw them all together!" We argued since he gave me a stupid answer and a attitude. He proceeded to call me crazy and cursed at me. Never again will I come back and neither should anyone else.

The staff is great and the tailor does a wonderful job with all of my clothes so far. Decent price…read morepoint and the clothes are ready when they are supposed to be. I highly recommend this location. No service is perfect for everyone but my clothes come back perfectly ironed and cleaned; along with the great tailoring and nice attitude, this establishment gets 5 stars. I've been going there for 2 years now,