Beware Tanners! Be really careful before even considering…read morePalm Beach Mega Tan especially the Port Hope and Cobourg locations- you may be assaulted from staff like we were! The owners including the franchisor are not going to help in anyway - which really makes us wonder what else is going on behind the scenes!! Any business owner who justifies their staff assaulting customers should not be in business. If you can't feel safe with the staff in a tanning salon before you take the tan - be sure to leave ASAP

Would not ever go back,,,,,the young and immature staff there were rude,not helpfull and was just…read morestanding around ,showing pics on there cell phones to each other,maybe to owners need to hire older mature staff that have some business experience working with the public

Like the beds, service and mass choice of beds and lotionread more

The two employees that I've actually interacted with at this location have serious attitude…read moreproblems - and I believe one of them is a manager. Customer service is super important and I shouldn't leave feeling like I bothered/inconvenienced the employees just by showing up and paying money for their services. Already looking into a new location for tanning...

I love getting my spray tans here. The owner is very informative and friendly, and she was very…read morehelpful my first time, taking the time to explain the process well to me. I have been going back for years, but something annoying happened last time... I booked my tan for 11am, and I arrived at 11:07am (traffic was a little slower than usual). When I got there, the girl working the front desk stared at me really confused and asked what I needed. I told her I was here for my 11am spray tan. She said "Uh...well this is awkward...because...I gave your tan away to this girl because you were soooo late". Really? I wasn't even 10 mins late, and they had gotten another girl ready to go into the room to take my spot. I was very surprised because: a) I've been a couple of mins late before and it was never an issue b) I've NEVER been informed of any policy that said they give your spot away if you are 10 mins late (and like I said, I've been coming here for years) The girl who wanted my spray tan then asked me if she could take my spot since she was pressed for time. I told her my time was also valuable, hence why I BOOKED the spray tan because I had other things to get to that afternoon. She was not budging, and the girl at the front desk was rude to me the whole time, so I reluctantly agreed. I sat and waited for her tan to be done, so I could go after her. Funny thing was, that when the girl came out, she said the machine sprayed her weird. She told the girl at the front desk that her last cycle of spray she could not feel anything, and says she will likely get a splotchy tan because the last rotation didn't spray anything. The girl at the front desk totally downplayed it, and said likely it was just her imagination and that the machine worked fine. This made me nervous for my spray tan...I didn't wan an uneven tan either. So (finally) when it was my turn, I got in the machine and sure enough, the last rotation I could not feel any of the spray hitting my body. I told the girl at the desk just like the girl before me, but she just said not to worry about it. I will say that as the tan developed, it was MUCH more uneven on the side I didn't feel the spray, so in fact it was not just in our imagination. Hopefully the next time I come here to get a spray tan, I will be treated a little better, and the tan will be better quality (and the machine actually working properly).

Terrible experience, I recommend finding a better place where you get treated properly.read more

Beware Tanners! Be really careful before even considering…read morePalm Beach Mega Tan especially the Port Hope and Cobourg locations- you may be assaulted from staff like we were! The owners including the Franchisor are not going to help in anyway - which really makes us wonder what else is going on behind the scenes!! Any business owner who justifies their staff assaulting customers should not be in business. If you can't feel safe with the staff in a tanning salon before you take the tan - be sure to leave ASAP!