DON'T MAKE THE SAME MISTAKE WE DID - GO SOMEWHERE ELSE…read more My wife and I brought in a gold chain for a simple repair that took less than five minutes. We were charged $35. The exact same spot broke the very next day. We called and were told, "No problem--bring it back in." But when I returned, the owner--without even examining it up close--claimed it was a "different area" and demanded another $35. He was rude, condescending, and completely dismissive. Given the number of similar negative reviews, this clearly isn't an isolated incident. When the owner inevitably responds with excuses or denials, please be assured: this is EXACTLY what happened. (Note: We brought it to another jeweler in the same plaza who fixed it properly--for just $15.)

Raffi was very kind and respectful. He was able to resize my engagement ring within an hour. I am…read moreso happy and will definitely be back in the future!

Excellent service and gorgeous gift items! Highly recommend this shop. I went online to shop,…read morePatricia helped me select items for a relative in Haverhill (I'm in Texas). Easy shopping, custom items and super friendly.

What a great store! We decided to spread the love (and money) in this lovely store - support your…read morelocal business, y'all! If I had planned better, I could have spent so much more. As it was, I bought a handmade knitted scarf for a family member for $18 - that's right, something that would have cost me $30 in Boston was $18 and the craftsmanship and design were beautiful. She has a lot of stuff on consignment, so that stuff is subject to what the artisans want to charge (some things were beautiful but a little overpriced). There was a handmade, leather purse that was slashed 1/2 off to $35 - It was worth it but I was not shopping for me (better to given than receive ... damn it!).

Absolutely amazing jewelry! I've picked up a few pieces here, after getting them shipped here. I…read moreswear by jewelry, they make amazing jewelry, and they've got whatever kind of stone you could possibly look for.

I was so thankful to find there was a Blue Nile Show room in New Hampshire, at the Rockingham mall!…read moreSo many moons ago, my wonderful husband asked me to marry him and he selected the engagement ring, and band, from the wonderful Blue Nile! This past Saturday, we met with Natasha who helped us with a new anniversary ring! She was great, well informed, very professional, and kind! She was also very patient with us, I truly appreciated her. I loved how she explained every process and gave the reassurance about any concerns we had. We love you all! Natasha, you are the absolute best!

Gaetan is a skillful, outstanding, honest clock repair man. Purchased a grandfather clock years ago…read moreand still running perfectly.

He claims to still be in business…read more Takes a deposit and then disappears,... this is a scam and he isn't trustworthy. When you ask him for information he states: "I have it apart and am in the middle of fixing it." Says the same thing to everyone. This has to be a scam. OVER 2 YEARS NOW!!!!!!!!!

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.