Horribly rude staff in the clinic! Apparently the clinic is helping out Intake today. There is a…read morewoman who was horribly rude and hung up on me! She was unprofessional! She should NOT be answering phones or working with the public in any capacity!!

So last year I had a mental breakdown where I was becoming very paranoid because of a new…read moremedication I was on that I cannot remember the name of, and I was transported from Kaiser Permanente in Harbor City to LA Downtown Medical Center in Rosemead, and I gotta say, while the nurses and doctors did show respect, the floor staff do not have any. I asked for some toilet paper while I was in the restroom and these rude, disrespectful, worthless pains in the butt who were going around checking blood pressure, told me to use my damn hand. My hand!! I wasn't about to do that so I got my roommate to get the TP for me and it was not an issue for him. Then I approached the two floor staff members in the hallway and demanded an apology. Only one of them apologized which makes me suspect it was the short, chubby one who said it. So I won't be returning to that psyche hospital in the near or far future. They can stand to improve majorly. I am extremely dissatisfied with the care I received all in all.

I looked into this hospital a while ago when I was trying to find a place to have my baby, and I…read morewas a little unsure about delivering here. But, after my experience, I can't recommend this hospital enough! The nurses and staff were amazing and so attentive to my child and me. It was my second cesarean, and the care I received while I was there was wonderful and incomparable. I didn't get this kind of treatment with my first c-section. They helped me to the restroom when I needed it, and even helped me change my baby--simple things like that really helped me during my visit. I didn't feel neglected or stressed at all. The hospital is very clean, and even the few visitors I had commented on how kind and attentive the staff were. They even offered a free car seat and diaper bag for my baby. Overall, my hospital stay here was great! If I decide to have another baby, I would definitely deliver here again.

I was transferred here from different hospital due to my insurance…read more As soon as I got here, ambulance clues brought me up to the room, one of the nurses literally walked away. No hi, no can I help you, nothing she just said "I'm not her assigned nurse " I am in so much pain I asked for pain meds she said later. I asked to send in my lunch because my fever was coming down and with medicine I feel like I was able to eat. She said no I don't think you can eat or it's a nice idea to eat you need some smoothie you can have your family bring you some smoothie for you. My family lives an hour away. When my husband has some free time it's bad traffic time that it's take all the way 2hrs. Nurses don't care. I got here at 11 no Dr came to talk to me or nurse checking in on their patients THEY DO NOT CAREEE After this stay I'm absolutely not coming back.

One never knows when they may need to rely on free healthcare, and this clinic truly came through…read morefor me when I needed it most. I can't thank their staff enough, from the front desk team to the medical assistants, lab technicians, and doctors. Everyone treated me with kindness, compassion, and professionalism when I wasn't feeling well. I'm incredibly grateful for the care and support I received, and I feel lucky to have found this place in the heart of Silver Lake. If you can work around the schedules, it's absolutely worth the visit; they'll be sure to take good care of you. THANK YOU!

Overall, great experience. Dr. Ana is amazing! She's very comforting & has great knowledge to…read moreanswer any questions you may have! She provides ample resources for you!

honestly lowk had fun w the staff they made me laugh hella and i met the best roommate ever fr i…read morefelt pretty safe and was getting fed good my psychiatrist was pretty chill and i felt comfortable receiving help

Worst experience ever! I had to fake being ok just to get out of this hell hole. A nurse--maybe his…read morename was Mark or Matt, a psychiatrist with very empty eyes, a couple of female night nurses (who wore pants that were way too tight), night-staff security people. And they think we should be in straight-jackets? Physicians, please heal yourselves. Because you do so much harm. Why don't they understand trauma better? Maybe one of them or more were in Gulags. And if not, maybe they should try it out some time. And the name you chose "kaiser," what a stupid name. Think about how crazy some emperors are. Get right with God....judgement day is coming for all of us, sooner or later! Emma, I just read your "caring message." You have made a deal with the devil! How can you stomach waking up in the morning as a representative for this awful place. You will be judged too. You are a sell out!

I really like the Asian Pacific Health Care Center. They are hard workers who go out of their way…read moreto solve problems and help patients.

Asian Pacific Health Care Venture is a place where you can get quality care starting from the front…read moredesk to your primary care physician. The staff are courteous, helpful and knowledgeable to their role in the facility. The facility is sparkling clean and the restrooms are well kept and regularly sanitized. I've been regularly going to this facility and was regularly followed up with my doctors appointment, vaccination, laboratory works and specialist appointments. I highly recommend this place if you're looking for satisfaction on quality health care.

Giving Dr. Chris Chang and Stella 5 stars!!!…read more I can't say enough good things about this office. A massive thank you to Dr. Chris Chang for being a phenomenal doctor who truly cares about her patients. She's working hard to figure out what's going on with me and has made real accommodations during a genuinely hard time. She's one of the best doctors I've ever had. I have to give a huge shoutout to Stella at the front desk. She went above and beyond to get me the help I needed, the kind of effort you just don't see every day. Her work ethic is incredible. She followed through, kept me in the loop, and made a stressful situation so much easier. It's clear she genuinely cares about the patients who walk in. To this office: hold onto her and give her a dang raise. Dr. Chang and Stella, thank you both. You've made all the difference.

I had my appointment on the last day of the year, and honestly, the experience was wonderful…read more Everyone was kind, welcoming, and professional. My doctor, Dr. Chris Chang, is truly amazing. She is incredibly patient, knowledgeable, thoughtful, and genuinely caring. She took the time to explain every medical term I wasn't familiar with in a way that was easy to understand. What really stood out to me is that she didn't rush at all, no feeling of being pushed out the door like with so many other doctors. She took her time, thought carefully, and focused on giving the best possible answers and solutions. Easily the best doctor I've had so far. Very polite, positive, and reassuring. You can tell she truly cares about her patients. The entire team works really well together. The lab staff was super friendly, and the nurse who took my blood was great, I didn't even have a bruise afterward; it was like nothing happened. She really made the experience comfortable and stress-free. The clinic itself is very clean, and I felt comfortable the entire time. Reception staff, at least in Suite 100, were polite and helpful as well, also very efficient. The only downside is that it can be hard to reach them by phone, calls most of the time go unanswered, which makes scheduling extremely challenging. That's definitely an area for improvement. Other than that, I'm extremely happy with my experience. I truly feel like my doctor and the team care and want to provide the best possible care.

I see every review is awful but as a regular who has to take her dad here, i can honestly say, i…read morenever waited long. We've out of there within the hour. Now i do see that its ways incredibly pack with people ALL THE TIME! so i can see the wait time being long. He has check ups, blood work, xrays and monthly vitamin shots happening. i dont mind going to this location at all

This place is terrible. I would never come back to this as my primary caregiver. I feel so bad for…read morethe people that have to come here they are unorganized and they've taken my blood without gloves twice. I shouldn't have to request gloves in a medical setting. Do not come here.

Kaiser Permanente is the states largest medical center that offer a wide variety of health services…read morefrom vaccine to heart transplant. I came as a walk-in to get my flu shot. I was in 4th in line to the throne. :D I had a short wait and was met by D.B., a male LVN. It was swift and precise. Overall, I had a nice experience.

Don't come here do not come here. This is not where you wanna be. If you're sick you will wait five…read morehours before you get service. I'll check your vitals twice. But you won't see a doctor . Do not come here.

The good news: I went in for fever and stomach pains. They…read moreran some tests, got my diagnosis, got prescription medicine and updated me quickly with my test results. The bad news: I went in at 8:45am did not receive any real treatment except and IV until around 2pm. I didn't get out and complete everything until after 4pm. Spent nearly an entire work shift just to get seen and checked. They are extremely understaffed and overbooked with walk ins. They need more CT scan rooms, and nurses willing to see patients. At the end of the day, I was treated, but I did not feel cared for and did not feel like I was important. Of course, there are other patients and we all want to be prioritized but the issue is they receive more patients than they can handle and it does not seem to matter to them at all. You will get treated, just expect to waste a lot of time.

WORST HOSPITAL EXPERIENCE I HAVE EVER HAD…read more I recently underwent eardrum surgery with one of the top surgeons in Los Angeles who, unfortunately, performs surgeries at the surgery center connected to this hospital. Due to a reaction to the anesthesia, I unexpectedly needed to stay overnight following the procedure. What should have been a quiet recovery experience was anything but. Throughout the evening, a patient in the room next to me was repeatedly screaming due to what appeared to be severe distress, and a patient across the hall was loudly making threatening statements toward staff, saying she was going to kill them. As someone recovering from surgery, exhausted and vulnerable, the environment felt incredibly stressful and unsettling. Every time I needed to use the restroom I had to call for assistance. If I attempted to get up independently due to them taking too long, an alarm would sound continuously until staff arrived. Combined with the overall environment, this made an already difficult recovery feel overwhelming. When I asked staff whether there was a quieter recovery area available for post-surgical patients, I was told that patients are assigned based on room availability. Due to there being a known park across the street filled with drug addicts, this is where they come for drug overdoses is what was explained. I fully understand that hospitals care for all types of patients and emergencies, and I have tremendous respect for healthcare workers. Following surgery, patients need rest, a sense of safety, and the ability to recover in peace. Had I known what the overnight environment would be like, I honestly would have preferred recovering at home. Very terrifying experience.

From the moment we walked in, this clinic exceeded our expectations…read more The space is clean, aesthetically pleasing, and genuinely calming. It feels homey and welcoming, which is rare, especially considering this is both primary care and urgent care in one. The clinic is also very modern and efficient. We were given an email address to submit medical documents, and everything was uploaded seamlessly. The receptionist was patient, friendly, and welcoming. Although we noticed the clinic serves many Armenian patients, we never once felt judged or treated differently. We first met with a student nurse practitioner who had a warm demeanor, asked thoughtful questions, and listened carefully while taking detailed notes. It felt thorough and unrushed. When Dr. Manuk Chulyan came in, it was immediately clear he had already reviewed my mom's history. I explained her recent hospitalization and new diagnosis of advanced kidney disease, along with our frustration with prior gaps in care. He was compassionate and attentive, especially toward my mom, who was visibly anxious and overwhelmed. He carefully reviewed her labs, uploaded outside records, and updated medications with great attention to detail. He was receptive to coordinating appropriate follow-up care with specialists and addressing our concerns without hesitation. What truly stood out was his willingness to help with necessary medical documentation and support requests. There was no resistance, no judgment, and no sense that we were asking for too much. In a time when my mom already felt vulnerable, that calm willingness meant more to us than words can express. He also took time to understand how her condition affects daily life and was supportive of resources that could help improve her overall well-being. In a quiet, sincere moment, he mentioned God to my mom. It was gentle, respectful, and not forced. My mom left feeling comforted and understood in a way she hasn't felt before with a primary care provider. Mary, the office manager, was exceptional. She was patient, kind, and incredibly helpful with paperwork, and even went out of her way to explain additional resources we weren't initially aware of. Appointments are easy to make, we arrived early, and they were punctual. We left feeling heard, supported, and genuinely cared for. We truly love this clinic. Parking is limited, but street parking is available. Highly recommend. PS This review was not solicited. It is shared voluntarily and reflects our honest and heartfelt experience.

I cannot recommend this place. Very unprofessional and the provider Mike is very ruderead more