Eric did a fabulous job at putting in a new hosebib and beefing up the main shower head connection, no more movement there. He was fast and efficient, I would definitely recommend him to anyone. read more

The job was well done. The hourly rate was thievery! $900/hr to replace an outside spigot!

Sunset Plumbing did two jobs for me in the past month: replace kitchen faucet and replace bathroom sink drain assembly. In both cases, they were prompt to respond and sent a competent plumber. However, the costs were excessive: $700 for the kitchen faucet and $500 for the bathroom drain. The $80 service fee sounds reasonable, but covers only the site visit and diagnosis, no work. If you own a $2 million vacation home in Bend and need a plumber, do call them. If you are a senior living in the same old house for 25+ years, and supporting yourself on Social Security and savings, call someone else. read more

SUNSET PLUMBING answered my call promptly. They arrived on time. They did a great job restoring running water.

RIP OFF! I had an emergency main line leak in the front of the home. Called them and scheduled them to come out asap which was the following day. I then called a landscaper who came out and dug down the 3ft to reach the pipe and get it exposed for the plumber to do their thing. Next day Sunset Plumbing comes out and says that the fix will be rated an 8 out of 10 on their scale of difficulty. The plumber then said that the fix will take less than an hour. Given the pipe was exposed already and just needed the section cut out and replaced you would figure it doesn't get any easier for a plumber. No disconnecting dishwashers, no crawling in crawlspaces. None of that. He said it would run $618 for the fix and another $69 for just having them diagnose it. Plumber stated that it will take less than an hour so with that math Sunset Plumbing charges over $600/hour of work. FORGET THAT! Called Rapid Rooter right after Sunset Plumbing drove off with my $69 and had a plumber out fixing it 2 hours later and charged me a whopping $160! Same issue... Sunset Plumbing - $687 Rapid Rooter - $160 At the end of the day go with the mom and pop places as they clearly don't have all the overhead that makes a place like Sunset Plumbing charge rates that border on theft. read more

Sunset Plumbing - Rapid Rooter - Plumbing Near Me - Bend, Oregon

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I've used these guys for years and they are always helpful, good customer service, and get it fixed.

Mother 84 years old ,Lives in Bend I am 3000 miles away.My sister was out there visiting Purchased 2 new toilets and a kitchen faucet . Called Sunset plumbing to install the 3 items . I figured 350-500 total. They arrived on time ,quoted $350 each toilet and $265 for the faucet install. With the trip charge that would be over 1k . I advised to only replace 1 leaking toilet as I could not afford to do it all. I called a few places locally to me and was quoted $150-200 to install customer supplied toilet. I am not familiar with Bend prices but I feel Sunsets prices are way over priced. Cannot say anything bad about the tech or the quality of the work performed . Very professional and timely . read more

We thought our water heater was dying, based on some water leakage. Nick came in, checked it thoroughly and quickly figured out it was just the pressurized overflow tank that needed replacing, and he had the part in his truck. Very reasonable cost of repair and troubleshooting. All my interaction with the office and technician were extremely professional, informative, friendly, and they all know what they are doing. A rarity in great customer service these days. And rare that I can recommend a company without hesitation. Sunset plumbing for the win!! read more

After unsuccessfully attempting to engage another recommended plumber to get our main water line replaced, we turned to Sunset Plumbing (also recommended by our neighbors). Sunset promptly sent out Gabe to assess the job and get us on their calendar. One stipulation I had was that Sunset arrange for and deal with the excavators themselves, and Gabe assured us that would be the case. The only thing we had to do was obtain the permit and inspection (which was easy by the way. Bend's permit office and inspectors are top tier). I've dealt with a lot of home contractors in my life so I know that schedules cannot be absolutely firm. Issues with ongoing jobs, employees, emergency calls and such can delay the start or finish of your project. As it did here. But when that happens, I expect communication. With Sunset, we got it in the person of Anita, their scheduler (she probably does more than scheduling and probably has a different job description but that's the role she performed for us). Prompt phone calls and an easy demeanor made for a great contractor-customer relationship. I never felt ignored or otherwise disengaged. As to the job, it was performed expertly and efficiently. The excavation was a bit more difficult and time-consuming than expected but Sunset adjusted their schedule accordingly and installed the line quickly after the trench was ready, leaving us without water service for only a short time. Something like running a new water line from the curb meter to the house is not a small job and will not be cheap but Sunset's price was fair. Highly recommended. read more

Needed a kitchen sink fixture replacement and contacted Sunset Plumbing. Of course we love the commercials with "Super Plumber". I called to schedule the work at 8 am and was told a tech would be available at 3 pm which was awesome but got a call letting me know there was a cancelation and plumber could be at my house in 10 minutes. Nick showed up shortly thereafter, dressed in company garb, put on his booties and went to work. Nick was a pleasure to work with and took the time to answer all my questions and possible options. Super nice guy as well as a hard worker and perfectionist. To watch a pro work like that is a pleasure and I would personally recommend Sunset Plumbing for your plumbing needs. My only disappointment was that Super Plumber didn't make an appearance but Nick is a great understudy. Thanks!!!! read more

I had a hot water heater emergency and Sunset Plumbing was prompt professional and fairly priced. I was very impressed with the knowledgeable care and excellent service I received. I highly recommend Sunset Plumbing and will definitely use them in the future. read more

Jayce Ortiz came to my house to repair leaky toilets and a leaky kitchen faucet. He was courteous and polite AND he fixed the leaks! I appreciate his plumbing skills and his people skills. Thanks very much Jayce and Sunset Plumbing! Angelina M. read more

Gabe & Jayce are professional, excellent at their plumbing craft, went the extra mile with the warranty. They arrive within the time frame. I appreciate their terrific attitudes and smiles. I couldn't help but do a "Happy Dance" after their installation of the new, cool kitchen faucet. WELL DONE, GUYS! Many thanks. read more

We were selling our house and ran into an inspection problem with our toilet. Brian arrived, very professional and quickly found the real problem. A cracked tank; and he was able to quickly get a new toilet and install it. What a relief! He was great and I would highly recommend him again. read more

The pricing from Sunset Plumbing was not reasonible, they came to replace a 1-1/2" irrigation gate valve and wanted $737.00. I estimate about half an hour job. That makes their hourly rate above $900.00 per hour. They are hosing their customers. What a shame, what use to be a nice family run business has turned it a pricing disgrace. Be very careful using Sunset plumbing for anything. read more

Great, efficient service! Gabe the Plumber is polite, knowledgeable and gets the job done! Will use them again!

Way overpriced. Received 2 quotes for identical equipment, and Sunset's was 35% higher than their competitor.

I've been using Sunset Plumbing for years. They were recommended to me by a retired plumbing friend of mine who said that Sunset knew what they were doing, and that they're honest. He was right. They're prompt, fair, honest, and something that I really like, they don't leave a mess. I have recommended them to many of my friends, and it's never come back to bite me. read more

Crazy expensive! I've had Sunset Plumbing come to my house twice now. The first time they snaked a drain and made a temporary fix to my toilet that broke in a week. $250 bill for about 1.5 hours of work. I've had the drains snaked before and never paid more than $85. The next time they came they were there for 2 hours and replaced my kitchen faucet. The bill was $449. They told me they have a standard price to replace a faucet of $199, not including the faucet. This process took them 45 minutes at most. That's $199 for 45 minutes of labor. Who charges that? Not doctors or lawyers, but Sunset Plumbing does. read more

Our heating company has used Sunset Plumbing many times. Always very good work!

Sunset Plumbing came out to our home to do some corrections on the plumbing in a bathroom addition that was done. They plumber, Jesse, was very professional, polite, and knowledgeable about his work. He even took the time to explain the work he was performing. Anita, in the office, was very prompt with returning emails and scheduling in our appointments. I will continue to use this company for future work. Can not say a bad thing about them. read more

Scheduled appointment, tried to ask for their "straight up pricing" would not discuss prices over phone, stated they needed to inspect the problem first. Arrived at my home, inspected problem for less than 5 minutes and then pulled out a sheet stating their standardized prices, why could they not tell me this over the phone? I declined their services, but the man stated I needed to pay a $70 service fee. Why was I not told when I set up an appointment they would charge $70 to show up at my house? This is extremely poor service practices. The plumber refused to leave my premises until unknown house call fee was paid. I do not appreciate getting harassed. read more

Gabe an Chase came by yesterday and fixed a leaky 1/4 turn under my sink. Very professional and fast service.

First time I have ever needed a plumber, so glad I called Sunset. Super nice, professional, fast service. Couldn't ask for a better experience. Highly recommend. read more

Everyone that works here is so awesome. It's like a plumbing family. Honest, reliable, hard-working. Stand up people. I highly recommend.

I was very impressed with Sunset Plumbing yesterday. I was able to get a same day appointment and they were able to fix a serious water leak at my home. They arrived on time and were fast and professional. Sunset fixed the leak so I was able to turn my water back on by the end of the day! I highly recommend Sunset Plumbing. read more

I had a great experience with Sunset. My home is a millhouse with many homemade features, including the plumbing. I had a water leak, which was a lengthy process to find, run a new line and then re-plumb with PEX pipe. Gabe was helpful in suggesting other businesses needed to complete the job, great at explaining what was needed and in providing bids. It was a lengthy process, coordinating all the work that needed to be done, but I'm SO happy with the result. Thank you, Gabe and Sunset! read more

Was replacing a kitchen sink because the original porcelain sink was chipped. Ended up exchanging one problem for another as when the old sink was pulled, the countertop laminate ended up tearing in two places. This was not what I was hoping for. read more

I just had to call Sunset Plumbing last week for a frozen pipe under my house and they were able to come out the same day and get the problem fixed within a couple of hours. The plumber Jeff was very nice and answered all of my questions. I think they are a top notch company and would recommend them to my friends and colleagues. read more

Couldn't be more happy! Call in the am and the pipe was fixed by 11am. Straight forward pricing no surprises. Tech was friendly and efficient. Highly recommend them! read more

I called Sunset off of the internet. The first guy came out and quoted $399 and $59 service charge. He could do any thing till we drained all water and dug every thing up for him. so we did most of that then the next guy came out to do the work and wanted to tack $349 more dollars onto the bill due to he had to dig some more of the pipe out. They basically wanted us to do all the work and pay them an exorbitant fee to honor their presence. I found them to be quite the poncified bunch. read more

Thanks to Sunset Plumbing, our house was rescued from being under water in a timely manner. Our new kitchen faucet had been installed by a different plumber with inferior part and it sprung a leak two days later. Sunset Plumbing came out promptly and not only fixed the problem but replaced all the parts.. They have been knowledgeable and professional each time we've used them. Their prices are reasonable and the office staff is extremely efficient. Thank you for being so good at what you do, Sunset! read more

My wife and I built a house and used Sunset Plumbing. They were by far the worst contractor that we used. All of our other contractors were great to work with. The Owner Jeff was extremely rude to my wife and myself using the F word many times. He also said he hates working with home owners. I ended up asking him to leave my property. The final price came in higher then the bid and changes were made and billed to us without our knowledge. When paying my final bill and questioning items there was no room to budge on there part and then when I was walking out of the office the frontend clerk called me a Dick. I guess this is there customer service standard throughout the company ? DON'T USE THESE GUY's. read more