So I used this company in 2021 and was a little concerned with service but i just moved forward. I…read morechose to use the company again in 2023 for 2 years of taxes. The company charged 1050$ for services however the only communication you received was through there app so the frustration level was high as they would blow up your emails telling you your task list was not done. The task list for me was extremely extensive as i have a Buisness and took a month to complete every itemized detail. Even though the list of itemizations were already sent the company didn't want to input them. When i questioned what i was paying for the email i received was all my tax documents were destroyed and that i was not a good fit for the service they offered 4 days before taxes were due. Half of my payment was refunded and of course i had to reach out to request the remainder of what i was owed and show proof that i paid it. Costumer service well there isn't any. Poor accountability, a lot of money for little work. So if you're interested in doing your taxes solo, having your emails blown up without an explanation and paying a lot of money for it; this is the company for you.

From the owner: Capital City Professional Services LLC provides a range of small business accounting, tax…read morepreparation, and tax resolution services. We are proud to exclusively serve taxpayers and small to mid-size business owners in the South Atlantic region.