Credit unions are the way to go for military members and their family…read more They have lots of features on their website and mobile device. They have a few investment products for retirement they sell life insurance which is what I actually do for a living.

UPDATE: 9/23 - No card, no tracking, no idea where the card is. Was it ever printed? Was it ever…read moresent? Guess we'll never know. Went into the branch a few days ago and asked for the manager -- 2 hour wait. I was waiting for the joke, but guess what...it's me, for trusting that a reputable establishment would resolve an issue regarding my money, idk. Definitely should've checked the reviews before driving 40 minutes to this branch with the expectation that I'd get my issue resolved in real time. I'd like to start by saying a 1 star is generous. I went to get a replacement debit card on Friday, 9/6, because my chip malfunctioned. Before verifying that a card could be printed, Dillon both deactivated and destroyed the card that I had. So, printer is broken, I either have to wait indefinitely, or he can "do me a favor" and overnight it, I'll receive it on Monday, 9/9. Today is Wednesday, 9/11. No card. No tracking number. No record of it being sent to me. And, to add insult to injury, he didn't even properly reset my pin, so I'm walking around with a digital card that's getting declined because Dillon failed to do his job. Imagine having to go through all of the accounts your card is attached to, change the number, then find out the physical card doesn't exist, so the customer service line offers to "waive the fee" to send you a new card, thennnnnn, you have to do it all over again. I trust Navy Federal solely based on affiliation, which I now know makes me an idiot. Update from NFCU: Card wasn't even PRINTED until Monday 9/9, by someone with whom I didn't even interact when I went into the branch. Who is Diamond? Certainly not the white boy I dealt with...Not only was it not printed until Monday, they didn't even have the decency to expedite it, so now USPS has it and it will possibly be delivered by SEPTEMBER 19th. Approximately 9 business days after I was assured it would be overnighted. Imagine how pleased I am. I'd highly recommend NOT going to this branch, and based on the reviews, it ain't just me.

Stopped at Mid-Florida after having a terrible experience at suncoast. I had both my children with…read moreme and waited about 6 minutes on a Saturday to be helped. Dena was fast, efficient, and so patient with my family. We left feeling very satisfied and happy to find a bank that cares.

Very nice prople…read more Went through the drive-through on a Wednesday and they were not busy at all.

I came in to open an account for my son and was immediately welcomed by Carrie, Gus, and Kevint…read more The entire team created such a warm and inviting atmosphere--from the friendly energy to the music and even the thoughtful touch of offering bottled water. Ms. Carrie provided exceptional service and took the time to walk us through every step, making the process feel easy and stress-free. Since my son is a minor, I also opened an account--and I can honestly say I feel great being part of a credit union as welcoming and supportive as Tampa Bay Federal. Experiences like this truly set them apart.

Josie is amazing always friendly and helpful. I've been with credit union for 20 plus years…read more Vanessa also rocks!!

This is my second car loan through Laurie she always make it so easy and smooth, my son and…read moredaughter both have used her for their auto loans, they always have the lowest interest rates around, if you are looking to refi a auto loan or buy a new or used vehicle definitely give her a call she is the best.

Good Evening! I just…read morewant to start that this is my second loan with this bank and have had the pleasure of working with Laurie both times. She has the BEST customer service. She explains things so well and makes the process painless. She gets everything done quickly and efficiently without feeling rushed. I work 9-5 and am not able to go into the office so we emailed and spoke over the phone for the whole process. She is dedicated to giving the best customer service as well as making you feel that choosing Florida Central is a great choice. I am 21 and still trying to understand the ins and outs of loans and warranties and all of that. (My dad friend explaining but it made me even more confused) when Laurie explained how the process works I felt confident in my choice of choosing Florida Central, yet again for my loan. Laurie works with your schedule and has a great response time! If you want quality service and actually understand what is going on when it comes to your loan, definitely chose the Seminole Branch Florida Central Credit Union and ask for Laurie! You will feel safe and secure with this decision, I promise!! Tamirah:)

My go to branch is in South Tampa, for the last two hears I've had the pleasure to bank with Tammi…read moreevery time I am there. I usually wait until she is done with her customer so she can assist me. She is always so helpful, professional and has a great personality. I think she is a great asset to FCCU.

Florida Central Credit Union is amazing. I had the pleasure of working with the Virtual Lending…read moreRepresentative Alicia Trottier. She was extremely knowledgeable about the services I needed which was to refinance my car loan. Along with this process came with a few extra steps seeing as though I came from another state, so I had to switch over my title to FL. Alicia knew exactly what to do and provided everything I needed to complete this process to make it easy and stress free. I would definitely recommend this bank.

I needed to get a beneficiary form for bank stock stamped with a Medallion Guarantee Stamp. Only…read moreselect people have authorization to use this stamp and it is used to confirm identity for securities transactions. On April 18, 2025, the branch manager at the Odessa, FL University of South Florida Credit Union provided the stamp for the paperwork. Yasnay Basulto-Batista (branch manager) took care of this after making an appointment to see her. She also made copies and made me feel special during this transaction. It was not a difficult transaction but the branch manager at Regions bank (Hillsborough Avenue 33614) refused to do the transaction due to me not being a current customer though I had checking and savings account for two years and just closed my accounts two weeks prior. I closed the accounts due to fees being assessed monthly since I do not have direct deposit of my paycheck. My spouse still had an account with Regions but is switching to USF Credit Union. The Odessa USF Credit Union branch is small but the employees are friendly and helpful. April Johnson, at the branch, ordered new ATM cards for me and is also very professional. I only opened an account at Regions due to being a few blocks from my home. I rather travel a little further to get nice people to help me.

From the owner: USF FCU is a full-service financial institution here to help you on your journey to achieve…read morefinancial success.

DO NOT DO BUSINESS WITH BAD PEOPLE WITH NO COMMON SENSE!…read more Would you do business with a company that wouldn't let you take 7" from the tip of a tree branch on their grounds? (I do Bonsai). To me, it is a clear indication that at least the manager of the Weasley Chapel branch is a bad person. And worse: HAS NO COMMON SENSE, I'll explain... I don't do business with bad people and some of them are quick to show their real selves, like in this case. I cannot think of a single reason for that denial, but the twisted pleasure of the denial itself. The manager feeling very important in his cubicle did not even bother to raise his head or ask any questions, or at least to give me any excuse as a simple matter of courtesy. Maybe he doesn't like a well-dressed smiling, white, 70-year-old man walking into "his" lobby for other reasons than bringing money? God knows! I had 6 huge Flamboyant trees in front of my house that I planted myself in Largo, it would never cross my mind to deny anybody a cutting of those trees, and God knows I missed them. Would you trust someone with that attitude for advice, with no common sense, and prone to random acts of wickedness? Individuals like him don't do anything for anybody unless they can take a good chunk in exchange for it. That simple act speaks loudly of him as a person and the company he works for. If I were the CEO of Grow Financial I would fire that manager immediately: first for being a bad person and second: those 7" already cost the company one prospective client, me, and God knows how many others. They can just multiply their ACT -average client transaction- for just 2 lost clients and they will find out the cost of that 7" tree branch... the most expensive 7" ever! and another one-star review the company doesn't need. Don't put your money in the hands of bad people with NO COMMON SENSE!

When I call into Grow the customer service sucks! They never can help with anything! They pass you…read moreall around dont care and its so frustrating! If I go inside the bank I always get great service and helped and that is the only reason why I give the rating I did! Grow I suggest please train these people that answer phones!