Very good customer service here always leave happy. No matter what the problem is I can always get…read morethe right answers when I leave. Very convenient location here on Marco island for everyone that travels back and forth from Canada.

Employees are always nice, but they never answer the phone when I call, and then a recording comes…read moreon and then ends the call. Inability to leave a message. Frustrating to never be able to talk to someone before making a trip in there.

Nicely run branch. Employees are very nice. Love the ability to schedule an appointment online…read morebefore I go. That way I don't have to wait if I need to see someone other than a teller

I recently made a deposit to my savings account account and because of the deposit to savings my…read morechecking account was frozen for a week. I had a large amount of money in the checking account, but my scheduled payments were denied. I have tried calling customer service, in India, and they are unable to explain why they froze my checking account resulting in returned payments.. also no one has said "I am sorry". We will start looking for a new bank.

Alex was outstanding!!! Seriously could not have been happier with our experience. He's fast and…read moreknowledgeable. We also appreciated the branch manager and how kind he was, I think his name was John? Definitely grateful to have met them!

"Ralph" Today I walked in to cash a check. Ralph treated me…read morelike I was a person trying to scam the bank. He decided he'd hand back my check because I was being questioned on who gave me my check. I've cashed in many other branches and never had a problem. End of the day, my check was cashed under supervision, but was treated with poor customer satisfaction. I had an appointment to open my bank account with Regions, after this experience, I handed the card back and told them I'd deposit next time instead of coming in and being treated this way! 0 stars if that was possible!!

We have been banking with Regions for years. When we moved to Naples about two years ago we started…read morebanking at the Region's at 4904 Tamiami Trail E. where we met Barbara Villa . We've made several financial transactions and Barbara has always been there to guide and help us thru. We thank Barbara so much for all the help she has given us.