Amazing Hampton Inn. Definitely recommend stay here. Above and beyond services, food, cleaning,…read more Employees were courteous and respectful. Everything clean and breakfast always served fresh 6am to 10 am. Absolutely best stay compared to any other Hampton or any hot.. period.. Love this team of employees.

This hotel was really nice. We loved the outdoor pool, the rooms were clean and comfortable, the…read moreservice was good and breakfast was good too. It was a bit out of the way for us on our road trip so we probably won't stay there again, but it served us well the night we were there. Definitely recommend it.

This is such a great hotel! It is always clean and the staff is so friendly and helpful! Martha and…read moreDot have been there some time and are both truly amazing. We always go back to this hotel when visiting and it's like going home to friends. It's the quality staff like Martha and Dot who care about people and want folks to have a great stay and feel welcome. This is old school and not very common these days!

Cheaply redone 1 star hotel with the Marriott name…read more Mostly Prepackaged food for their breakfast. They are proud of cage free eggs and their recycling bins but they cannot get the basics right. Act professional. Look professional. Try to at least seem concerned when the room is not working right.

Staff was friendly. Good breakfast- not cereal n muffins . Eggs waffles toast , sausage meats them…read morethe extras , fruits yogurts, coffee real milk , juices spritzer water machine ,a full continental breakfast! They have laundry gym and the pool was getting service for season . All staff working hard together for clean comfortable, friendly and safe environment. Thankyou I was made extremely welcome . I'll visit again . For others like myself , this one allows true service pets not just papers folks print online . Clean and they are remodeling but was safe and clean . I'll visit again, at this location

Small hotel close to everything the we was needing for the weekend, we went to Shelby for a weeding…read moreand stay just for two days in this hotel, super friendly and hard working staff, ever think was clean and the pool surprise me. We have everything we need in the room and the price excellent I can't complaint for nothing. Parking space available and close to the entrance, they ask me in the front desk what floor I preferred and that was cool, usually almost every front desk put you wherever they want. Housekeeping very nice and attentive and they have some vending machines to buy soda and snacks. We try the restaurant just in front to the hotel and was ok so is too many options for breakfast lunch or dinner around that is perfect too. Good and cheap good combination

We arrived after 4 pm, received my room key, the room looked occupied. Bed was unmade & bathroom…read moretowels on the floor. The manager did & was apologizing and had the room cleaned while we left for dinner. Secondly, the website shows a full kitchen with dishes, glasses, pots and a coffee maker. Traveling 10 hours here for a wedding and iron is necessary and there is none in the room either. None of these exist any longer I was told. The website should indicate an empty kitchen, bring your own items if you plan on eating in. Why stay at suite with no use of a kitchen?

I absolutely love staying at affordable suites in Shelby nc. The office mgr is so friendly and…read moresweet and always makes sure day or night to let u know she's available if there are any problems. the housekeepers do a great job cleaning even the parking lot no matter the weather. Denise will go above and beyond to help in anyway possible. if u r looking for somewhere to stay i highly recommend going there. the price is great and so are the staff

For such a nice hotel, this was an extremely frustrating experience. Of the 3-4 staff members I…read moredealt with, only one was courteous. All I wanted was a clear answer about my deposit. Instead, I received conflicting information from both the hotel and Choice Hotels customer service. I was first told 3-5 days, then 5-7 days, and later told it could take 15-21 days. I was also told the owner would contact me, but that never happened. What makes this even more disappointing is that I ultimately had to contact my bank to find out what was actually going on. After days of conflicting information and no clear answers, my bank was able to confirm that I had not been charged. I should not have had to make multiple phone calls and contact my bank just to get information that the hotel or Choice Hotels should have been able to provide from the start. The most frustrating part was the lack of accountability. When I explained that I was considering reporting the charge because no one could give me a consistent answer, the hotel showed little concern, while Choice Hotels simply directed me back to the hotel. I felt like I was being passed back and forth without anyone taking ownership of the issue. As a Titanium-level Choice Privileges member, I expected much better communication and customer service. The hotel itself may be nice, but the way this situation was handled was disappointing and unprofessional. Based on this experience, I would think twice before staying here again.

Budget hotel this is. It was clean, water pressure in the shower great. Staff was friendly too…read more This place reminds me of the 1960, and the furniture reflects that. The chair in our room is torn and falling apart. Checked out the breakfast area, we grabbed a coffee and tea and moved on. It is close to Boiling Spring and the local college. It has a nice inside pool. Better to stay in Shelby.

The room itself was fairly small and comfortable but the floor smelled like mold, the bathroom…read morewallpaper was falling off the was, and of course there was mold everywhere just about in the bathroom, we moved the bed to make room to walk and we found so much trash underneath the bed it was so dirty and gross.

First I will say the woman working the front desk was super friendly and very helpful, however that…read moreis where the good experience ends. I booked a king suite and upon entering the room it was very dirty and out dated. The bathtub and the bed were both full of ants, I went back to the front desk and was given another room. The second room had no ants but again was very old and dirty, there even appeared to be snot and boogers wiped on the walls beside the bed. If there was another option I would not have stayed, will never stay again and do not Recommend

My husband and I booked a room last week for our visit to Shelby. We received our confirmation…read moreemail and a follow up email saying we could check in remotely and our keys would be waiting on us. When we arrived my husband went to check in and the attendant demanded we give her cash for the room. We had already been charged a deposit and our room rate! We showed her our confirmation emails as well as our bank statements with the charges and she refused to let us check in without handing over cash. People this is a SCAM!!! Do not stay here!

This hotel sucks ! broken tv that you can't change , Wi-Fi goes in and out , not allowed to play…read moreyour console game . Bathroom door doesn't close . This hotel is the worse ive ever visited

Clean, the grounds are clean, the bathrooms are clean, and there's actually staff on hand to answer…read moreany questions. This is a great welcome center where everything is free so it's a perfect place to stop for a quick break or to go wee.

for a change I actually arrived while the staff was in! was greeted by a lady asking if I was…read moretouring south carolina or passing through? told her I was heading south-er and we had a little chat about things and stuff... some other folks came in needing attention before we got to politics and religion. nice enough place, grounds and lots are clean and orderly. everything works in my gender appropriate restroom, it's clean and well supplied with no lingering odors so I'm a fan. traffic is fairly light heading south today; it's mid january and cold everywhere which is probably keeping random travel to a minimum. the day is young so I can only hope the rest of my drive will be just mildly annoying.