My cars have been coming here for the last 5 years but this was my first firsthand service…read moreexperience here. B has taken the vehicles in previously but wasn't available this time. Pretty sweet setup. Once registered with them you get reminders for when maintenance is due. Mine come in the form of emails, less bothersome then phone calls. You drive into the reception area and your car is whisked away while you go inside to register with the friendly counter staff. The waiting area is great, nice comfy chairs, TV, magazines, newspapers, coffee station, WiFi, workstations and a "Filling Station" (cafe) next door. This was a major maintenance service and coveniently I was emailed a slew of Toyota coupons, some of which were applicable to the services I was getting, I "saved" $75 with the coupons. I have a bit of a love hate relationship with coupons. I wish businesses would just charge a reasonable fee instead of inflating prices so they can issue coupons so we feel like we're getting a deal. That said, the guy told me they send out hundreds of these coupon books but rarely see any come in. Hey, use them people, you're paying for them anyway. Of course all this luxury comes at a price but I've found I get pretty good value for the cost, especially if there's a coupon or two I can use.

Bought a brand new car here. Good sales experience. Awful service. Cannot balance brand new tires…read moreand rims. Had to return for re-balance. No apology. Have been getting exhaust fumes in my car since at least december. Dealership failed to properly diagnose at least 2 times. After my diagnosis proved the rear door is not sealing/closing all the way. They were about to work on the driver door when I dropped the car off. Still getting exhaust fumes inhaled by me/passengers every drive. Hybrid battery air intake is also inhaling the road salt, moisture, and cold air nearly directly into the hybrid air intake. The battery will be ruined and the car is worth nothing if moisture and salt is detected past the air intake filter. They will refuse to provide a loaner car even if you tell them you're very concerned about your pregnant wife inhaling these exhaust fumes too. They will not provide you a loaner car after they agree with you that the REAR door is not sealing properly. Currently freezing wet and salty air are entering the car as I write this review. Oregans Toyota Dartmouth has offered zero apologies. Toyota Dartmouth is only interested in your money. They do not care about your safety, health, or your vehicles health. They will face the consequences for ignoring my health concerns. They will be 100% responsible for any salt and moisture found past that hybrid battery air intake filter. This could cause my battery to fail at any time. The dealer will not disclose that they did anything to address the exhaust fume issue after spending a whole day of "diagnosing" the exhaust fume issue. They spent 3 hours with my car on idle, heat on full blast with ac and be excited to tell you that they didnt find any moisture afterwards. When you ask the manager how does this identify the exhaust fumes entering the car ? They will become pissy and rage at you for calling out that they wasted the whole day of diagnosis on something that wouldnt fix the problem. This is after telling them that their corolla hybrid (brand new) had much less wind noise then mine (same car mine just had more km). I told them this at 9am the same day of that service and they dont begin service till 930am. The manager said "you only told us that 6 hours ago". Yeah and you wasted all 6 of those hours on something you knew wouldnt solve the problem. So even after giving them the proper identification that its a wind intrusion problem, they will continue to waste time focusing on diagnosis they know will lead to nothing. Good sales team. Worst auto service in all of canada. My whole family drives Toyota. I love the car. I cannot feel safe driving the car and am reminded of the awful service every time I inhale exhaust fumes. Making me miss my 2014 Honda accord. That car had zero warranty problems for me. The added stress of having to deal with this dealership's service has made me lose all trust in this dealership. I have lost trust in the vehicle itself now that it has been poisoned by this awful service team. I am worried my hybrid battery will be damaged. I am worried I could pass out behind the wheel when I get smoked out with exhaust. If you want your car treated right. This is the last place I would take it for auto service.

Always have my SUV serviced at City. They are polite, professional and keep me in the loop. I…read morealways feel like they are fair and knowledgeable..I would recommend them to anyone. I wouldn't take my car anywhere else and when I need to buy again,it will definitely be from them.

The folks at this Mazda dealership do a great job when it comes to taking care of their customers…read more I had the use of a Mazda vehicle for much of last year and found myself visiting this Robie Street dealer on a few occasions. The counter service was always friendly and prompt, and I quite appreciated the detailed explanations I'd get regarding the car's problems. The lounge area, if you do happen to hang out while your ride is being taken care of, is bright and clean, with coffee available as well as a television if you're in it for the long haul. The staff here are efficient and friendly, and stick to their word by having your auto ready when they say they will. Great service, speedy repairs, and a pleasant atmosphere - sounds like a pretty good place to me!

In my original review it's the aftermarket piece of exhaust pipe that sits lower. The original…read moredoesn't have that expressed clearly. Further, I replaced that piece myself only 2 years later because it worn from scrapting and had no idea how bad the original job was. It was very easy to get a proper piece of pipe and get it connected up correctly. It never scraped again.

I recently had a repair done at this buisness, I was given a quote but…read more when I received my bill I asked to see the invoice for the part that was put on my vehicle . The owner refused to show me the invoice , so I went to the shop where part was purchased and got the price. I then went back to the shop and asked owner why the part which cost $167.00 and he billed me $198.00. Owner became very angry. I write this review so people will check there bills and ask to see invoices for parts purchased. This is very poor buisness practice . Anyone else had problems at this buisness.

Nissan had the worst service I've ever experienced at any shop!…read moreI brought my car in for a diagnosis they told me I need to replace a part. I did what they suggested, and it did not work. They MISDIAGNOSED the problem! I took it back in; they looked at my car again, agreed they had misdiagnosed it, ran more tests, and said it was a different part. So, I replaced that part. That did not fix the problem. It still does not work! Two MISDIAGNOSED, costing me nearly $900. I spoke to a manager who was unapologetic about these misdiagnoses and said they would be happy to keep looking into it and continue charging me. I am disappointed that the mechanics could not find the problem, and frustrated that the management would neither refund my money for misdiagnoses nor make good on finding the problem without charging me hundreds more. I am happy to pay for good work, but being charged for multiple misdiagnoses is unethical.

I own a 370Z and a Pathfinder. Take them both to O'Regan's Nissan for service. I find the service…read morealways friendly and polite. Never had an issue. Highly recommended.