We like the car we bought, it is a Toyota, so it is reliable. However we did not enjoy the…read moreexperience of buying it at Oregan's. The salesman pressured us into buying that day to ensure we would have the car on the day we wanted it and that we could only get said price if we signed that day. We caved and ended up buying the car that day. But then all of a sudden, once the documents were signed, we no longer could get our car the day they had promised. To put things nicely, we finally got the car, days after it was promised to be ready. We'd buy Toyota again, but from somewhere else.

I had been a loyal customer of this Toyota dealership for more than 20 years, purchasing multiple…read morevehicles through the same salesperson. Unfortunately, after his retirement, my experience with the dealership changed dramatically. I dealt with Mike N., who seemed more interested in closing a sale quickly than answering questions or understanding my needs as a customer. My interactions with Sales Manager Adam G. were equally disappointing. I found him dismissive, unwilling to listen to what I was actually looking for, and lacking the professionalism I would expect from someone in a leadership position. On multiple visits to the dealership, he was often outside smoking, and when speaking with him inside, the strong smell of tobacco was difficult to ignore. It did not create a particularly professional or welcoming impression. I also attempted to address my concerns through General Sales Manager Michele, but the experience did not improve. Throughout the process, I felt pressure to commit to a purchase and provide a deposit despite receiving no clear timeline on when the vehicle I wanted would actually arrive. What stood out most was the overall attitude toward customers. Rather than feeling valued as a long-term, repeat buyer, I was repeatedly made to feel as though the staff were doing me a favour by speaking with me. The focus seemed to be on getting the deal signed and taking a deposit as quickly as possible rather than building trust, answering questions, or ensuring customer satisfaction. I remain loyal to the Toyota brand, but I will never return to this dealership. In fact, I ultimately drove to another Toyota dealer outside the Halifax area to make my purchase because the experience was far superior. After more than two decades of loyalty, it was disappointing to feel so unappreciated. If customer service matters to you, I would strongly recommend exploring other Toyota dealerships before buying here.

Having a need to replace my last car, and looking for something more reliable through a dealer I…read morefelt would be trustworthy, I completed a lot of research and concluded that O'Regan's would be my best choice. Filling in their websites quick form, I was surprised when they contacted me that same afternoon. The entire process of financing and purchasing my new car was quick and more importantly, painless. I have no problem recommending O'Regan's to anyone looking for a new or used vehicle. I was impressed with the friendly, respectful attitude from both Robert Drohan and Tine Kidd, and will happily recommend them to my friends and family. Thank you both for making my decision and purchase a pleasure. My only regret is that I hadn't dealt with O'Regan's for my previous vehicles. #HalifaxAuthor

Buying a car is always a stressful situation for me…read more Up until last summer, i owned a 1999 Toyota Camry, and I loved it dearly. But, there comes a time in every good car's life where maintenance costs aren't worth it, and it's time to get something else. Things like this are stressful, and as of last August, I was in a pinch to have more maintenance completed or find a new mode of transportation - fast. So, I set out on a Saturday with a clear head, a focused set of demands for a new vehicle, and the hope that I would soon have a solution to my problem. The first place I visited was the O'Regan's Used Car Centre. The sales specialist that greeted me was Dean Cook, and he immediately was able to define what I was looking for and come up with some suggestions. I can't say I was the easiest customer to deal with, but he was able to give me some perspective on some options that fit my criteria. I visited a few other used car locations that same day, but nothing else was able to compare to both the service and options that I was able to find at O'Regan's, and before the afternoon was out, I had made a purchase from Dean! It was a bit of a sudden transition to be offered to take home my new toy for the weekend and finish the paperwork on Monday, but I obliged. The staff here are a direct extension of the O'Regan group of companies, so the sales staff have access to all the O'Regan lots and will bring cars to you, if their is something in their database that you are interested in at another location. Additionally, they take trade-ins, made sure my car was washed, tossed in some free mats and did some break work on the car free of charge when I noticed a couple things I wanted adjusted. I really valued the time and attention that the staff give each customer here - there's a tendency to visit other used car locations and deal with seemingly shady salesman, but not here. I'd consider this the first and best spot to look for a 2nd-hand car in Halifax.

I had trouble with the steering and suspension on my car three weeks after I took it in for regular…read moreservicing. Tyson made no effort to fit me in for a follow-up evaluation. By the time I did get in, both fairly new tires on the front on were trashed. Over the course of my time taking my car here, I had other non-mechanical problems. Just really shoddy in the approach and customer care. It happens when you think you're the only game in town. End result? I don't go here anymore. I found a great generic mechanic and the shop rate is two-thirds of what it is here. Wish I hadn't waited so long to leave.

I contacted Steele Subaru looking for a car in August 2022. I recognize that their are supply…read moreshortages in the automotive sector but I needed a new car urgently. When I inquired, the website showed 72 new Subarus on the lot. When I asked if any of those cars were available the salesperson actually giggled. They explained they had zero new cars available, have not had new cars available for 3 months and didn't expect to have any new cars available in the foreseeable future. I asked why they showed so many cars available on the website. They explained all the cars were ordered and sold months ago. The salesman also didn't see why it was important to update their website. It's 2022. Most businesses keep their websites updated. I am dubious about dealing with a business at long distance who can't even be honest about their stock. As I am writing this their website still shows over 65 new vehicles for sale and available on their lot.

Its a nice little Honda dealership. They have a nice…read morewaiting room with a TV and guest wifi. Came here to get my tires, and oil changed. Also got the free full check up on the breaks and a car inspection. (Estimated wait time 2hours) The service department guys are friendly and easy to talk too. Had a nice conversation with the guy at the desk about cleaning my car. They gave me 4 options on tires for my car, and had them shipped in 1 day later. I was able to make an appointment to replace my old tires just 2 days after. The waiting room had water and hand sanitizer. They also have a little gift/parts shop. You can buy honda gear and even nhl team hats.

I would have given a zero rating if that exists. Left my Honda civic car for service at this…read morelocation for vibration issue at idling. They gave the report back that they are not able to recreate the issue but the vibration still exists. Also they made a huge crack in the windshield during service and saying it is rock chip and didn't happen in the showroom. Went to show room thrice but no service manager or GM is present there to speak on the issue. Worst experience in my entire life.

This is our 3rd vehicle we bought/leased from you guys & I have NEVER had a bad experience with you…read moreguys. I've dealt with car dealerships in Montreal (8yrs) & Toronto (15yrs) & I can honestly say that Portland Street Honda is my absolute favorite. Also, your service department is as good as your sales department 100%. I love bringing our Honda vehicles to get serviced by your guys. Their always happy, upbeat & helpful.

Twelve years of being a loyal, happy customer and this time, was lured in with a promising email…read morethat did not deliver. "Trade in the keys with no gimmicks", was full of gimmicks. Put up my payments, told me to put windshield through insurance and told me I was getting a "smoking deal". I have emailed sales manager 2x and called with no response. I have now gone elsewhere. In the past, have sent customers to this location since I was so impressed. I was happy, til this unnecessary experience made me unhappy and feeling used.

Everyone here was great to deal with but especially Kyle, who was very helpful, courteous, pleasant…read moreand definitely patient as both my husband and I had many, many questions. I can't say enough good things about our experience but I do know we will be returning customers. We highly recommend doing business here.

A great group of sales people with lots of quality cars to chose from. Peter Julian brough several…read moreToyota Matrix from the Oregans lots in Halifax to Dartmouth for me to test drive. Peter showed the patience of a saint while I changed my mind many times over several days. When I finally decided on the year and color, Codey Hebb arranged all of the financing ensuring that I got the payments that worked for me. Thanks Peter and Coddey for making my purchase of my car fun and easy. Pam

Always have my SUV serviced at City. They are polite, professional and keep me in the loop. I…read morealways feel like they are fair and knowledgeable..I would recommend them to anyone. I wouldn't take my car anywhere else and when I need to buy again,it will definitely be from them.

The folks at this Mazda dealership do a great job when it comes to taking care of their customers…read more I had the use of a Mazda vehicle for much of last year and found myself visiting this Robie Street dealer on a few occasions. The counter service was always friendly and prompt, and I quite appreciated the detailed explanations I'd get regarding the car's problems. The lounge area, if you do happen to hang out while your ride is being taken care of, is bright and clean, with coffee available as well as a television if you're in it for the long haul. The staff here are efficient and friendly, and stick to their word by having your auto ready when they say they will. Great service, speedy repairs, and a pleasant atmosphere - sounds like a pretty good place to me!

Nissan had the worst service I've ever experienced at any shop!…read moreI brought my car in for a diagnosis they told me I need to replace a part. I did what they suggested, and it did not work. They MISDIAGNOSED the problem! I took it back in; they looked at my car again, agreed they had misdiagnosed it, ran more tests, and said it was a different part. So, I replaced that part. That did not fix the problem. It still does not work! Two MISDIAGNOSED, costing me nearly $900. I spoke to a manager who was unapologetic about these misdiagnoses and said they would be happy to keep looking into it and continue charging me. I am disappointed that the mechanics could not find the problem, and frustrated that the management would neither refund my money for misdiagnoses nor make good on finding the problem without charging me hundreds more. I am happy to pay for good work, but being charged for multiple misdiagnoses is unethical.

I own a 370Z and a Pathfinder. Take them both to O'Regan's Nissan for service. I find the service…read morealways friendly and polite. Never had an issue. Highly recommended.

best place around to buy a used car. Amazing customer experience! The team cares about you -…read morewhich is not normal at a car dealership! Go see these guys!

My son is a 16-year old student who works in detailing in Carson. He was fired on the spot for the…read morereason that they are apparently making "big changes". People have the right to know why they are fired! Can you imagine the feeling my kid felt!!?. The embarassment and disappointment he experienced. And it wasn't the manager who fired him! It was just a co-worker! Some workers there act like they are heirs. Get real guys!!! You are ALL just workers so stop acting like you own the business!!! I definitley not recommend working there! Plus they dont pay overtime! They pay your OT like regular pay!

We bought a great vehicle at a great price from Cars R Us Clearance Centre. We dealt with Terry…read moreBrown and he was so friendly honest, working with us until we found the perfect SUV. I highly recommend vehicle shopping with Cars R Us and Terry Brown.

Though I have never purchased a car from this place, I have browsed with full intention many times…read more The first time when discussing price and the face that down the road the exact same vehicle was thousands less, they literally told me to go buy it from them because they are not budging on the price. Not even an attempt to convince me to buy from them! The second time my fiancee and I came and actually planned to test drive a car we had found online, after 15 minutes in the lot with nobody as much as looking outside the door we decided to walk in. When asking about the vehicle the 3 salesman could not even get out of their chairs and hardly gave us the time of day. It wasn't until we said we "were" looking to trade for the vehicle that they stood up and started to try and help. The best moment was when I asked if the car comes with any warranty and the response I was given was a blunt and unexplained "yup". They may have great selection, clean cars, and a established name, but if you want to discuss price, or be treated like they want your business I would look elsewhere.