I was in the store to buy some Italian sausage packs on February 17, 2026 got 3 i open one of the I opened it up. It was so sour that it was rotten called the store immediately told him I paid with a card but I had they wouldn't accept it without a receipt, but it's on my card to show that I was there and purchased it I personally will never go there again. I drove a long ways to find out that the meat was rotten the guy that was helping me was kind of an odd character. I am definitely stay out of their store and their meat section no doubt. thank God I caught it before I put it in my meatball recipe. Thanks for ruining my meatballs super one. read more

Super One Foods - this is the rotten package of meat says sold by February 18, 2026 soon as I opened it up, I could smell it. It was that sour thanks - Grocery Near Me - Baxter, Minnesota

This review is specifically for the Brainerd store (managed by Kyle Shypkowski): your 'Manager' Carrie is rude af. There's this older 'manager' named Carrie who has an unbelievably bad, completely uncalled-for attitude. We asked a very kind employee named Isaac about a return, and he directed us to the service desk. We walked over and waited our turn, since the employee (Christine) at the desk was already helping another customer. Carrie was just standing there staring at us as we approached. Since she was clearly watching us, I smiled and politely gestured to our receipt, simply indicating to why we were there. Out of nowhere, she started explaining that we needed to wait because "she was here first." (The other customer) Okay? I think everyone understands how lines work. I assume she thought I were gesturing for her help, but even if so, why not help? She was just standing there chatting with other EE watching us stand there so.. why not help, yk? Anyways, my mother-in-law calmly explained to the Christine that we needed to do a return. Christine said, "One second, let me see if we can do that," and walked toward Carrie, who again, was already staring and facing us. Carrie grabbed the receipt and began spatting, "No, no, we don't do that", as if the question alone offended her? Not being able to do the return is fine, policies are policies, but the attitude was completely unnecessary, and honestly a quite weird because it felt a bit personal? I tried to explain what the first employee (Issac) had told us, to explain the origin of our conversation, when Carrie cut me off with another flat, dismissive "Yeah, no, we don't do that." No apology, no professionalism, No empathetic "unfortunately, no", Nothing. Just pure attitude, like a 16-year-old with a bad attitude problem. My mother-in-law then started apologizing and explaining herself- (to which later she confessed she felt "wrong for even asking") about how she would try to fix the issue with her card on her own, just to keep the atmosphere at peace. While she was actively speaking to Carrie and Christine, I noticed Carrie wasn't even listening. She was side eyeing Christine at the desk, waiting for her to see her so that they could exchange looks. When Christine noticed, they exchanged a look that very clearly said, "ugh, people like this", or something of that nature, but we were standing right in front of them, and this exchanged played out long enough for us to watch them share those expressions. I get dealing with annoying customers, but asking for clarification on a question shouldn't cause someone to respond that way, especially as a 'manager'. That made me extremely uncomfortable, so I spoke up and said I didn't appreciate how disrespectful and unprofessional that was. Carrie's response? "Merry Christmas." Excuse me? You're being directly called out for rude behavior toward customers while still being simultaneously talked to and your response is a sarcastic and dismissive "Merry Christmas"? What a great experience. I don't know how she lives her life outside of work or how she was raised, but as a frequent shopper, and someone who is not responsible for managing her attitude, I was extremely unimpressed and disappointed by the culture this store inhabits. Unfortunately, this also isn't the first bad experience we've had with her. In the past, we've brushed it off as "maybe she's having a bad day," or "maybe she hates her job", we have no idea, but after this interaction, it's clear this is just how she is. I genuinely hope Kyle retrains her or does something, because her behavior actively damages the store atmosphere and makes shopping there unpleasant. Signed, Someone just trying to shop in peace. read more

Everything is great there. Helpful and smiley staff, very friendly. Individual departments are well taken care of. Staff are excellent and helpful. Department heads and workers are knowledgeable. They have taken over the produce and deli sections that we used to rely on Cubs for, back in the day... I was shopping at cub for 50 years, now they have fallen and I rely on super one. The ambience is soothing and comforting, so greatful after a hard day's work and especially with kids. read more

First time at super one Went 6/9/21 Very nice store ! Had a super time!! I would go to one again! Their donuts are amazing and so is all the bakery!! read more

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Food options in store were great, store was clean and adequately staffed. However, the old customer service/cashier lady was horrible at her job. I went to the self check out register and she approached me as if I had done something wrong. Matter of fact a few cashiers turned towards me. The lady didn't say hello, but rather started off by saying that has to be approved first. I didn't have a clue as to what she was talking about. This was my first time stepping ing the store. Come to find out it was because I was using a EBT card from Oklahoma. Needles to say I had to ask what she was talking about. Come to find out I needed to touch the approve button. I asked her if I was supposed to be psychic or something to know this. Anyways, I ended up just paying with my debit card, not a problem. I'd rather just have done that than having to deal with getting any help from her. In the end she said where's that card from, so I told her, to which she replied she didn't recognize it. I guess you just had to be there in my shoes to get what kind of treatment I was getting. Next time I'll just go through the line and wait on them. It's not like I was trained to do their job, now was I. As for that old lady, she wasn't trained for customer service because she was just plain rude and because of her my experience at Super One at 22418 MN-6 Suite 100, Crosby, MN 56441. Is getting one star from me. read more

So the Super One has changed hands a few times and I'm guessing their biggest competition is the Cub Foods about 10 miles away in Brainerd. I personally am a fan of this place as they have all your basic needs like a standard grocery store and their fresh vegetables are fresh. Since it seems like it is something that caters to the citizens of Crosby, you'll find the one off brands of items that have been specially ordered for their clientele. Not like Cub where company's pay for the premium shelving space. read more

Nice new remodel. But why wouldn't management have every employee including the specialty departments walk all employees through the store at least once to show them where everything is? I asked 3 employees for an item and they all said I don't know where that is everybody has been asking for that but it's not my department. Dumb. I'll pay more for good customer service. Any suggestions? read more

Super One Foods is not Service Dog friendly. I was rudely accosted by two security personnel who informed me of the store's "Service Dog" policy in front of other customers. Very embarrassing! They continued to list the store's policy although they were not at all knowledgeable about the Federal ADA law. At that point it was necessary for me to leave the store. This policy and embarrassing confrontation, of course, is a violation of the Federal Americans with Disabilities Act which supersedes state law and in-store policy. I recommend that those with non-obvious disabilities find a different store to do their shopping. read more

I was in your store in Baxter about 2:30 this afternoon. I saw a number of people there WIThOUT MASKS. Please do not continue to allow people in without masks. I will stop buying there. read more