I am extremely disappointed with the service I received from this cleaning company. After they…read morecleaned my oven, it has never worked properly again. They clearly used the wrong or harsh cleaning products, and ever since then my oven has been nothing but problems. My oven began smoking after the cleaning, takes an extremely long time to preheat, and now there is a gas leak. It has become unsafe to use and is now completely broken. Before the cleaning, I was not experiencing these issues. To make matters worse, the quality of the cleaning itself was unacceptable. The cleaner washed my dishes, but every single dish was still dirty. I had to rewash them myself because they had food residue and were not properly cleaned. It was obvious that little care or attention was given to the job. I trusted this company to professionally clean my home, but instead I was left with a damaged appliance, dirty dishes, and the expense and inconvenience of repairing or replacing my oven. This was supposed to make my life easier, but it created more work and unnecessary stress. Based on my experience, I cannot recommend this company. I hope they take responsibility for the damage and poor service and make this situation right.

This cleaning company is top rate! They go above and beyond with little touches that set them…read moreapart from others!!

I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!

Thank you to Kyle & Frank for the great job they did removing damaged items and removing wet carpet…read moreand padding and placing 24 fans and 2 dehumidifiers. It is a relief to have all that wet stuff removed! They were careful to check with me before throwing anything out that could be of value to me. I appreciate their kindness and highly recommend calling Servpro if you need help with a clean up.

I've been using Rozzano's for at least 4-5 years now. They are thorough, on-time, and very…read moreresponsive. I've also found they are very accommodating when something unexpected comes up. I would highly recommend these cleaners to my neighbors and friends.

Absolutely phenomenal job, hired them for a move in cleaning service. We had just purchased a home…read morethat was absolutely trashed and never really taken care of. I thought we were going to have to get new appliances and never imagined that the space would be as clean as it was after they left. They did such a great job and such a great price! 10/10 would recommend to anyone!

The company did a great job and removed stains I thought would never come out of my beige carpet…read more Showed up on time did a great job and even moved some furniture that I could not move alone.

I had originally given a review of 1 star only because I didn't receive a call back when I left…read moremessages to have my carpet cleaned. It turned out to be a phone issue and I received a call and scheduled to have carpet cleaned. I have had them out at least 3 previous times and only had the best service.

Justin and Nick were pleasant, and personable. They introduced themselves, and inquired to make…read moresure work was done as requested. I was assured that my cleaning was being done with non toxic cleaning supplies. The job was completed in a timely manner, and done well.

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

Switched maid services after 3 years. We had Smiles are Maid come out once and they did a great…read morejob. Problem is they can't get here on time. Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee. Please post them. Quite honestly I didn't even know where her car broke down. So I would love to see the proof. Be very careful Tabatha you're close to slander. Any further posts of incorrect information will be dealt with accordingly. Can't recommend this business. RE: When you have a window of 9-11 you don't show up at 11, when you have a window of 8-9, you don't show up at 9:20. First visit of the day should be an easy appt to keep. Roads have been dry for 7 months now. No weather delays, I would suggest you tell your maids that when their appt is between 8-9 don't leave the house at 8:45. Your 2 hour comment is out of line when I have proof of email and texts that say the 8-9 arrival. Your company is highly unprofessional when it come to customers valuable time.

I gave a not great review to mighty clean when I first had the carpet done. I came home and the…read morecarpet was still wet and that is when I wrote my review. The next day the carpet was dry and the things that were so noticeable to me when it was still wet were almost invisible the next day. So in editing my review, I would give them five stars. They are very good.

Excellent! Professional, efficient and did a fantastic job! Carpets and furniture done to…read moreperfection! I highly recommend this company! The prices are also very reasonable!

We've used Gisel House Cleaning for biweekly cleaning since we moved to Ann Arbor three years ago…read more(with the exception of during the pandemic), and have been consistently thrilled with their service. They're communicative, timely, and do a wonderful job cleaning. Later on the in pandemic, we had them in to do a deep clean after we had been out of the house for several days, and that was wonderful too. They also did an oven cleaning and the oven is sparkling clean - it looks brand new. We highly recommend Gisel!

Maynor and his team are great! If you're looking for reliable home cleaners in Ann Arbor, I highly…read morerecommend them. We hired them monthly for 5 years straight to clean our 800 sq ft condo. Every time, I could not have been happier with the results. The attention to detail was impressive. It was like coming home to a hotel! Even when we got a cat who admittedly shed quite a bit of fur, they kept up their high standards and left the home spotless. Mayor is easy to contact and very reliable. He held keys and the cleaners would come while we were away. We never once had a problem with things missing. I called Maynor to reschedule numerous times, and he was always very flexible. He also was always able to give me an estimate of what time they would be cleaning so I would know when to come home. Their prices were competitive and fair, and he offered us a discount on our first few cleanings. We are stopping their services only because we are moving out of state. We hope to find cleaners as good as them in our new location!