A National Interstate Insurance customer slammed into the back of my car 01/25/24. It was…read moredetermined I was not at fault. My USAA adjuster states that National does not respond back when called. My USAA adjuster is Celina . The National adjuster is Ethan 330 523 5190. My car will be ready for pick up 02/28/24. With Nationals lack of response the deductible will come our of my own pocket. A lawyer recommendation would be appreciated.

Their driver hits me. Failed to yield. She admits fault in police report. Her insurance company…read moreNational Interstate, claims they don't rental cars, but could reimburse me the money. So she hits me and I get to pay. I had to file a claim with my insurance just to get a car to get to work. This company is terrible. I wouldn't get insurance for my pets through these people.

This guy is a clown. I contacted his office for a competitive insurance quote and then heard…read morenothing for 3 days. After finally following up, he altered the pricing 4 different times and then ultimately indicated he was unable to help us. Furthermore, he was contradictory and confusing-- it was as if he had no formative idea what he was talking about. It was an absolute disaster from start to finish. If I could give Bob Hecht 0 starts I would. But since I cannot, I'll give him 1. He is an absolute joke. The guy is a clown. All he's missing are the floppy shoes and the big red nose.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My wife Debbie and I have lived in northeast Ohio our entire lives. We have two adult children, Robert Jr. and Brittany, as well as one grandson, Carter. Customer service is a top priority at our agency in Richfield, and we understand the need to help insure what is important to customers.

Adam was informative gracious and professional in answering questions and providing helpful adviceread more

Amazing customer service!! Adam was very helpful and i got my bill paid. I was freaking out because…read morei thought i would have a late payment again but he answered and got the payment through. I'll never have a late payment again , last month was just rough but now i'm all caught up thanks to Adam.