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    Superior Property Management

    1.9 (16 reviews)
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    Property management

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    4 years ago

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    8 years ago

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    Dawn A.

    We were so sorry to see you move on Daniel! You will be missed!

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    12 years ago

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    White Spider - One of White Spider's interior design and Airbnb management apartments

    White Spider

    (9 reviews)

    Lakeview

    I am newer to the Airbnb experience and the New Orleans area. I was really nervous about finding…read morethe right place to stay for my needs. I sent an inquiry for a cute little flat, and to my delight, was given the BEST service by White Spider! The agents were so quick to respond to my questions, find near by restaurants and even went as far as looking up tours in the area! When I ended up needing to extend my stay and the home I was in was unavailable, they pointed me to another home I ended up LOVING even more than the other! Overall, if I could thank this lovely group in person, I would. They helped a girl afraid of getting lost in a new place, find the best vacation ever!

    We've used White Spider for more than two years to manage our New Orleans rental property and have…read morebeen very impressed with their service. In a fluctuating industry, this company has thrived because they have kept their eye on client service (for both property owners and guests) and attention to detail.  They know the short term rental business as well as anybody, staged our property beautifully and priced/marketed it smartly from the onset to generate positive reviews and the right momentum.  Their concierge work has been stellar, with our guests providing overwhelmingly positive reviews on responsiveness and cleanliness (we get "sparking clean" commentary from nearly every guest).  Highly recommended if you're looking for AirBnB property management in New Orleans.

    PMI New Orleans

    PMI New Orleans

    (2 reviews)

    Mid-City

    I have never had such a positive experience with any property manager as I've had with Nicole at…read morePMI New Orleans. She is extremely responsive -- there has never been a time she hasn't replied to a text or email, and most of the time she responds within minutes. Whenever I reach out about an issue in the building or within my unit, she's quick to have it looked into and resolved in a timely manner. She always follows through and keeps me updated every step of the way. Switching management companies and having PMI New Orleans manage our association has truly been one of the best decisions we've made.

    Writing this in hopes to spare future customers of PMI New Orleans any potential wasted time and…read moremoney. Long story short, we contacted one of PMI's realtors to begin the rental application process for a property, and it was quickly obvious that all application work had been outsourced to various website management tools. Then we found out that applications were 50 dollars per person; initially seemed liked no big deal - we understood the need for checking credit. Then, after almost two weeks of no contact, ignored emails, calls, and texts, we were informed that we would not be moving forward with the application due to "financial reasons". You will have to take my word for it, but this is a poor excuse considering the strength of our application. Of course we were also not getting our money back. It seems obvious that this would be the result in retrospect - with the endless moving between different websites, strange rules around rental timelines, and total lack of real person interaction - but we are made the fool regardless. It is clear to us now that PMI is simply the shadow of a professional business, only interested in wasting customers time and money. To future customers - avoid this company!

    Superior Property Management - propertymgmt - Updated June 2026

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