I am leaving a review as to let those coming after me, know just how unprofessional this company…read moreis. I used this company for carpet cleaning and laying LVP and would never ever recommend them. They never one time divulged the owner would not be doing the work, but a subbed out team would. I at the same time hired them to do vent cleaning. I had other contractors there at the same time ( painting crew), and they informed me having their duct work cleaned in their own homes, that 1-800- water damage did not clean my vents. so I hired another company to come look and they videoed my vents to show they were not cleaned at all. The 2nd company found a brand new roll of Duck Tape in tge vents that was about 40 years old, along with trashy build up, a few nails and other objects...showing they indeed had not cleaned my vents. my carpets lifted on the edges, not in just 1 room, but all rooms. Tcompany he subbed to for my LVP, could not speak any English and nit 1 time was a leader or manager there to oversee the work being done. 1-800-water did not know any of these guys. when 1800 came to shampoo my carpets they moved all furniture out of my livingroom and pinned my husband in his wheel chair in tge dining room, with a 5 x fractured back and 3 broken ribs. I found him pinned in for over 9 hours when I got home. pathetic, and would never use this guy / 1-800-water damage out of Trimble Mo. only 5 minutes from my home. I never recieved a refund on "their guaranteed work", I have 3 years to bring legal action and most likely will. Owner David, made every excuse in the book to quantify his work. Anybody wishing to see pics. Of his work feel free to reach out. DO NOT USE THIS COMPANY!!!!

After suffering a plumbing problem, I contacted our Insurance Agent, who recommended D&S…read moreRestoration Specialists. The owner, David Johnson came out within two hours to assess the water damage. He worked with our Claims Adjuster that same day and had a crew out within hours to remove items that were effected by the water damage and items that could be salvaged. His crew was polite, professional and proficient. David stayed on top of the "tear out" and the reconstruction, addressing my every concern with speed and efficiency. The level of customer service that David provided deserves more than 5 stars. I would highly recommend his services .