great place to get your chimney fixed and basement waterproofed would highly recommend he was fair…read moreand did the project on time thanks again

From the owner: From Chimney Repairs To Foundation Repairs & everything in between we got you Covered with…read moreexcellent workmanship & Warranty get in touch today For your Free estimate!

RealDry's website states they service all of Massachusetts and address both crawlspaces and…read morebasements, so I reached out via their website contact form about the wet crawlspace in my western massachusetts property, and included its address. I received an email response from owner Curt, "You are currently out of our service area. You can try XYZ Company". His email signature's phone number had a 617 area code (Boston) and my property is in western MA, so I wondered if my query had been inadvertently sent to a Boston-area office. The site listed a different phone number for western MA, so I called it. I asked the man who answered if they serviced my western massachusetts town, and he said, "are you that lady with the crawlspace? Yeah, we don't do crawlspaces, and I have alot of work." I said thank you, wished him a good day and hung up. So, while I'm disappointed I won't get to work with RealDry, as I thought they had the expertise I needed, I'm annoyed to be lied to by the owner TWICE - first about the company's service area via email, and a second time, after he revealed he'd lied about the service area when I called their office close to my property and then additionally told me the company doesn't work on crawlspaces even though they prominently list crawlspaces on their website's homepage. If you're too busy, or don't want to consider the job for some other reason, just say you're too busy from the get-go. Don't lie - and don't lie repeatedly. It informs others that you're dishonest. The recommended "XYX company" was more than happy to come out and see the wet crawlspace RealDry was too self-important to bother with.

Every once in a while you come by exceptional work…read more We have had issues with water pooling and some flooding in our home for some time. We tried everything. We have an internal sump and an external sump pit as we live "on" the Quabbin. We'd always sought to mitigate by backups and alarms, etc. but Steve brought a new perspective to the table. Keep it simple and direct. Change your pumps within a cadence. Steve COULD have sold me on a french drain around the interior of the basement, but instead was able to determine that one of the perimeter walls just need to connect to the drainage, and that the drainage itself needed to be altered. So, for a fair and very small fractio of the cost of a french drain, Steve was able to jackhammer part of the floor to determine the issue. there wasn't rock under the basement! With updating the flow of the rainwater from that side of the basement, Steve solved the issue. Steve is direct and to the point. He's not going to waste your time. He is an expert with not only a strong skill set and many years of experience, but an inherent understanding of how to approach the customer conversation. There is significant value, both tangible and intangible, in this. I will be working with Steve on any water issues in the future...though I don't expect any, and I can't recommend him and his team enough. Feel free to reach out to me if you have any questions. Thank you Steve and team.

AMAZING, amazing business. My family moved into our new home in June 2020 and we soon encountered…read morewater coming in through a foundation crack and our bulkhead door. All I had to do was text pictures to Luc and he swiftly responded with what needed to be done & up-front prices (which were very reasonable + includes LIFETIME Warranty). Extremely pleased with their work and professionalism! The foundation crack repair had 1 tiny hairline crack spawning off the side that was still letting in a little bit of water when it rained heavy - I text Luc and his team was out at our house NEXT DAY to quickly remediate (free of charge). Needless to say they stick to their word and guarantees - In other words, they VALUE their customers! Just rained ALOT the past 2 days - ZERO Water/moisture from the crack! Can't say enough good things about them. HIGHLY RECOMMEND for any foundation-type repairs that need to be done in your home! Will use them in the future for sure, if the need arises!

We had a vertical crack in our foundation that was allowing water to leak into our basement. The…read morelead time for most places was much longer, just to get an estimate. I was able to send photos with attack-a-crack, get an estimate and schedule the repair over email and phone. The person that came to perform the repair was very professional and provided detail on the process and how it seals the foundation. It has been about a year since the repair, and we have had several heavy rains with no leaks. I would 100% recommend this company.

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

I had D&J install a fireplace insert last week. The guys seemed nice and Junior knowledgeable, but…read morethey altered my chimney caps and left my boiler flue cap wide open to the elements and any critters (see before and after photos). Not giving me a heads up to call someone to cap the boiler flue? I didn't know this until I went up to the rooftop to check out the situation myself, because a storm was coming through and when I looked at the chimney from ground level it looked wrong. This could have been a disaster if I didn't catch it and called another company who was available to come by and cap the flue. Not sure what these guys are doing, but seems sketchy to me. Also tried to convince me I need a new chimney, roof and boiler set up. Second opinion said no to all. Two stars because fireplace insert is working.

I met with three others besides Felipe, and he stood out by far. He's a great guy--honest and…read moretransparent--never trying to sell me more than I needed. In fact, he even recommended cost-effective options. I ended up waterproofing the entire perimeter of the basement, with Alex managing the project. The team was friendly, hardworking, and respectful of the property. They not only cleaned up after themselves but actually left the basement cleaner than they found it, going above and beyond. Throughout the process, they were communicative and easy to work with. As I told Felipe before he left today, "I hope I never need to see you again, but if I ever have a basement issue, you'll be the only one I call or recommend."

After receiving two quotes on dry-proofing our crawl space (one pricey, the other a fortune), Joe…read morefrom All Dry came out and evaluated our crawl space, with a very honest opinion that was significantly less costly. We really appreciate that he did not try to upsell us and gave us the facts. Thank you!

Roberto responded quickly to my request for service and gave a reasonable estimate. He arrived on…read moretime, diagnosed the problem and did a great job for us. We found him to be very professional and congenial, and will call him again next time.

I requested a sump pump and two rain water drains be buried, all in the same area (poor design to…read morestart, but anyway...). Roberto was flexible to come out to quote the project. The price was very competitive for the work it required. And the pump doesn't run nearly as much since the water now runs far from the basement. Many thanks!