Went to this laundry mat today to dry a few work clothes, because my dryer stopped working this…read moremorning, a woman rushes over and tells me I Can't dry my clothes there, I Have to Wash and Dry them! Never heard such a thing! How are they making money turning people away?!

I have been going to this laundromat for over 10 years. This laundromat is under new management…read more This new management does not allow its patrons to use the one and only restroom in the laundromat. What type of establishment will not allow its customers to use the restroom??? The Restroom Access Act, also known as Ally's Law, is legislation passed by several U.S. states that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, such as inflammatory bowel disease or Crohn's disease. As of January 2024, at least 20 U.S. states had passed versions of the law. They include Arkansas, California,[1] Colorado, Connecticut, Delaware,[2] Illinois, Kentucky, Louisiana,[3] Maryland, Massachusetts, Michigan, Minnesota, New Hampshire,[4] New York, Ohio, Oregon, Tennessee, Texas, Wisconsin, and Washington. Due to this reason, I will no longer patronize The Clean Scene nor would I recommend.

Dirty, full of trash. Malfunctioning machines. People hoarding carts. Family/Friends of the…read moreattendant hog literally every single small machine, causing you to have to pay double for a larger one you dont need, or wait hours for them to leave. Driers that turn off on their own mid-cycle, while still ticking down the time, with no refund.

Clean facility. Great washers. Always staffed. Perfect location for parking and shopping.read more

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

always clean!!! Attendants are always cleaning the place! I love that! And the playlist is always…read moreon point!

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

We are from out of town and had a great experience! Jay was outstanding, explaining how to use the…read moremachines. What a nice man with great customer service! He is a treasure! High tech machines with a smart-dry feature on the dryers to avoid over heating your clothes!

New Electrolux washers and dryers with electronic card systems. Small washes $3.35, medium $5.55…read moreand large $9.35. Dryers are 45 cents per 8 minutes and big dryers 45 cents per 5 minutes. They have a soap center where they sell the essentials. They have a handful of chairs and also folding tables. Security Cameras are a plus. They have a snack machine, tv and wifi. Everything is automated so the power comes on at 5:45am and shuts off at 11pm. He said make sure you're out by eleven or you'll get locked in and the cops will come. One of the owners was there and seemed like a really nice and helpful guy.

The workers there are set in there way. I had put in the instructions to put Sets Together and…read morethey don't. They put all tops tops together and all the bottoms together. You have to find the other part. They tie the bags real tight. I said about using a twist tie. There are people with disabilities. They get paid to do a job. They don't do what the customer wants. The customer is the one that pays them. They do what they want. I think I'm going somewhere else. They believe in having their own way. That doesn't work.

Clean. Spacious. Safe. Very nice pricing with free dries. Maybe they are a little over the top with…read morethe digital laundry cards but cash works too. The family running this place is friendly and will help if you need it. Don't double park, the cops actually say something when you do. That's not a bad thing, they are keeping the area and this business safe.

Wonderful place, great ownership, great workers. Always accommodating to the customers. Long time…read morecustomer and highly recommend.

My husband and I had to do several loads of laundry before going out of town. It was Christmas Eve…read moreand they were open. The attendant was so helpful in finding available machines. We were in and out in no time. Will definitely use them again!

This place is a life saver! Flew into town for late Friday night. Called Saturday morning to see if…read moreI could get my suit pressed in time for a wedding on Sunday. They were busy, but said bring it on in. I was expecting this to be done later in the day before closing, but they took care of it right away and had me looking sharp and out of the store within 30 minutes! Great customer service, great quality work. Thank you Nora and Paula!!

This was the very first time I've ever needed to use dry cleaners, but our cat peed on our king…read moresize comforter/quilt. This absolutely does not fit in our washer and if you have cats, you know their pee smells horrible. I'm not sure if I caught them on a busy or off day but if you're searching for great customer service skills, this isn't your spot. They're very dry and direct. Which can come off as rude. Especially to someone who's never used the service and just wanted to learn what's expected during drop off and pick up. It was as if I was supposed to know what info they needed and how they needed me to say it. And when I didn't say how or what they wanted, they cocked an attitude. Overall, they cleaned the blanket perfectly and got the smell out which is why I gave them 5/5 stars. I would definitely use them again and even recommend them to others, but just caution people to not have high expectations regarding the customer service part of it.